New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To answer your follow-up question - yes, you need to continue your job search even while working reduced hours. You'll report your earnings when you file your weekly claims, and NYS Department of Labor will calculate your partial benefit amount. If you're having trouble getting through to them for specific questions about your situation, I recently discovered this service called Claimyr (claimyr.com) that helps people actually reach unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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That sounds really helpful! I was worried about not being able to get through to someone if I had questions during the process.

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One thing to keep in mind is that if you quit your job to look for something better, you won't qualify. The reduction in hours situation you described should qualify you though since it's not your fault. Just make sure you can document that your employer reduced your schedule significantly.

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Make sure you understand the difference between quitting and constructive discharge! If you were forced to quit due to unsafe conditions, that's constructive discharge and you should be eligible for benefits. Bring any witnesses if possible - former coworkers who can testify about the conditions. Also check if your state has specific laws about workplace safety that your employer violated.

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I never heard the term constructive discharge before but that sounds exactly like my situation. I'll definitely mention that.

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Good luck tomorrow! I'm dealing with something similar - my employer is claiming I was fired for cause but I was actually laid off. These hearings sound so intimidating but everyone here makes it seem manageable.

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Ugh dealing with NYS Department of Labor is such a nightmare. I've been trying to get through to someone for WEEKS about my claim that's stuck in adjudication and their phone lines are always busy. The whole system is broken.

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Really? Is it legit or some kind of scam? I'm desperate at this point.

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It's legit - they basically handle the calling and waiting for you then connect you to an actual NYS Department of Labor agent. Way better than sitting on hold for hours.

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One thing they don't tell you upfront is that unemployment benefits are taxable income. You can choose to have taxes withheld or you'll owe at tax time. Also if you work part-time while collecting, your benefits get reduced but you might still qualify for partial payments.

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Good to know about the taxes! So I could potentially work a few hours somewhere and still get some unemployment money?

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Yes, but you have to report all earnings when you file your weekly claim. NYS Department of Labor has specific formulas for calculating partial benefits.

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I had such a hard time getting through to NYS Department of Labor to ask questions like this when I was on unemployment. If you need to talk to someone about your specific situation, I found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call.

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How much does something like that cost? I'm already struggling financially.

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It's worth checking out their site for details. For me it was worth it to actually get answers instead of getting hung up on constantly.

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Just remember you need to be actively looking for work the whole time and documenting it. NYS Department of Labor can audit your job search log at any time.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE PEOPLE!! They make it so complicated on purpose so fewer people actually collect what they're owed. Seasonal, regular, partial - they have all these categories just to make it harder to navigate. I worked construction for 15 years and dealt with this seasonal BS every winter.

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Wait, so if I work at a beach club that's only open May through September, when I file in October would that automatically be considered seasonal unemployment? Or do I have to specify that somewhere in my application?

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NYS Department of Labor will classify it based on your employer's industry code and your work pattern. Beach clubs, seasonal resorts, and similar businesses are typically already flagged in their system. You don't need to do anything special when filing - they'll make the determination based on your employment history.

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