New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to verify your benefit calculation, I had good luck using Claimyr (claimyr.com). They help you get connected to actual agents without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to understand why my benefit amount seemed wrong.

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Interesting, never heard of that service. The NYS Department of Labor phone system is definitely frustrating - might be worth checking out.

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The whole system is rigged anyway!!! They calculate it to give you as LITTLE as possible while making the rules so complicated nobody understands them. I've been fighting with NYS Department of Labor for months over my benefit amount and they keep giving me different explanations every time I call.

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I feel you on the frustration but the formula is actually pretty straightforward once you understand it. The problem is they don't explain it well on their website.

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Also if you're getting severance pay or pension payments, that might affect your benefits. And working while claiming - even just a few hours - you have to report it or they'll hit you with an overpayment.

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The system is so confusing though! I've been trying to get through to someone at NYS Department of Labor for weeks to ask about my specific situation but the phones are always busy. Does anyone know a better way to reach them? I'm worried I'm going to mess something up and get disqualified.

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Really? That sounds too good to be true. How does it work exactly?

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It's basically a service that handles the calling for you and gets you connected to an actual person at NYS Department of Labor. Way better than sitting on hold forever or getting disconnected.

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The system is totally rigged against working people anyway. They'll find any excuse to deny you benefits that you paid into through your taxes. I've seen people get disqualified for the most ridiculous technicalities.

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Just do your job searches and don't lie about anything and you'll be fine. Most of these horror stories are from people who tried to game the system somehow.

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OH NO this is exactly what I'm worried about happening to me! I just filed my first claim last week and now I'm panicking that payments are going to be unreliable. How am I supposed to budget if I can't count on when the money will actually arrive?? Did you guys have to do anything special with your bank or is this just random?

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Don't panic! Payment delays happen occasionally but they're not the norm. Most weeks payments come through on schedule.

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Update us when you get it! I'm curious if this is a wider issue.

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THE SYSTEM IS RIGGED ANYWAY. They make it impossible to understand the rules on purpose so people give up and don't apply. I've been fighting with NYS Department of Labor for months over my claim and they keep finding new reasons to deny benefits. Even when you qualify they'll find ways to disqualify you later.

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What happened with your claim? Maybe someone here can help figure out what went wrong.

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To answer the original question more completely - you can draw unemployment if you're unemployed through no fault of your own, meet the wage requirements, are able and available to work, and actively seeking employment. This includes people who were laid off, had hours reduced to zero, quit for good cause, or were fired for reasons other than misconduct. Students, independent contractors, and people who quit without good cause typically don't qualify.

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This is really helpful. Since my hours were cut to zero I think I should be okay to apply. Thank you!

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