New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

the system is rigged anyway, they'll find any excuse to deny you benefits even when you deserve them. I was laid off and it still took 6 weeks to get my first payment because they kept asking for more documentation

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That's frustrating but not typical. Most straightforward layoff cases get processed within 2-3 weeks if all documentation is submitted correctly.

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Just file! I thought I wouldn't qualify because I quit my job but it turned out my boss cutting my hours in half counted as constructive discharge. You never know until you try and the application process is pretty straightforward on the my.ny.gov website.

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Ava Kim

ugh the whole system is so confusing! I've been trying to figure out if I qualify too and the NYS Department of Labor website is impossible to navigate. Been trying to call them for weeks but can never get through.

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I had the same problem with reaching them by phone until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents - you can check it out at claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Just wanted to add that when I got laid off from my warehouse job after only 6 weeks, I was still eligible because I had worked construction the year before. The NYS Department of Labor looks at your whole work history during the base period, not just your most recent job. Don't stress too much about the 4 months - you should be fine especially with your restaurant experience.

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Been trying to get through to NYS Department of Labor for weeks about my seasonal claim status. The phone system is impossible - either busy signal or they hang up on you after waiting forever. Anyone know a better way to reach someone there?

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I had the same problem last month trying to get answers about my adjudication. Found this service called Claimyr that actually gets you through to NYS Department of Labor agents by phone - they handle all the calling and waiting for you. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration and I finally got my issue resolved.

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The whole system is ridiculous anyway. Why should seasonal workers have to jump through all these hoops when we KNOW we're going back to work? It's not like we're trying to game the system, construction literally shuts down in winter. NYS Department of Labor makes it so complicated for no reason.

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totally agree, same thing happens with ski resort workers and pool maintenance crews. we all know when we're going back but still have to deal with all the bureaucracy

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honestly the whole system is a mess, they make it so complicated on purpose!! ive been dealing with unemployment stuff for months and they never explain anything clearly

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For your phone interview, focus on emphasizing that you were involuntarily separated from your job and that you're actively seeking new employment. Document your job search activities and be prepared to explain how your caregiving responsibilities don't interfere with your ability to accept suitable work. The adjudication process is reviewing whether you meet all eligibility requirements, not just the reason for separation.

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Mei Chen

I've been trying to get through to NYS Department of Labor for weeks to check on my claim status and it's impossible! The phone lines are always busy and when I do get through I get disconnected. Someone told me about this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone at NYS Department of Labor.

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Never heard of that but honestly anything that helps get through to an actual person at NYS Department of Labor sounds good to me. The automated system is useless when you have real questions.

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Just keep in mind you can only collect unemployment if you were laid off or lost your job through no fault of your own. If you quit or were fired for misconduct, you won't qualify. Also, if you receive any severance pay, that might affect when your benefits start.

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