Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
Ugh the whole system is so stressful! I've been trying to get through to NYS Department of Labor for weeks about my claim and their phone lines are always busy. When I finally got connected last month, they hung up on me after being on hold for 2 hours. Someone told me about this service called Claimyr that helps you get through to the agents - you can check it out at claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI. I haven't tried it yet but I'm getting desperate to talk to someone about my adjudication.
That sounds too good to be true... how much does it cost?
I honestly don't know the pricing but at this point I just need to reach someone at NYS Department of Labor. Been waiting 4 weeks for my claim to get reviewed.
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The whole system is so frustrating!! I've been dealing with unemployment for months and nobody can give me a straight answer about who's actually making these decisions. Sometimes I think they just throw darts at a board to decide who gets benefits and who doesn't. The adjudicators probably don't even read the cases properly.
I understand the frustration, but adjudicators do follow specific guidelines and legal requirements. The process can be slow but there are actual procedures they have to follow when reviewing claims.
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I had trouble reaching NYS Department of Labor to ask about this exact situation last month. Kept getting busy signals and the online chat was always unavailable. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed I could file a new claim even though I had collected benefits the year before.
Never heard of that but might be worth trying if you can't get through the regular way. NYS Department of Labor phone lines are always jammed.
Make sure you file as soon as possible after becoming unemployed. There's no waiting period between claims, but you don't want to delay because benefits are only paid from the date you file, not from when you actually lost your job. The weekly claim filing process is the same regardless of how many times you've filed before.
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If you're having trouble reaching the NYS Department of Labor for current claim issues, I had luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check on my adjudication status last month.
Interesting, never heard of that service. The phone lines are still pretty busy even now.
Just to add some context - that period was when we still had all the pandemic unemployment programs like PUA and PEUC running alongside regular UI benefits. The NYS Department of Labor was managing multiple different benefit types which made everything more complicated. Now it's back to mostly just regular unemployment insurance.
Good point about the different programs. That definitely explains why the system was so overwhelmed during that time period.
Natasha Petrova
THE SYSTEM IS RIGGED ANYWAY. They make it impossible to understand the rules on purpose so people give up and don't apply. I've been fighting with NYS Department of Labor for months over my claim and they keep finding new reasons to deny benefits. Even when you qualify they'll find ways to disqualify you later.
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Javier Hernandez
•What happened with your claim? Maybe someone here can help figure out what went wrong.
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Keisha Taylor
To answer the original question more completely - you can draw unemployment if you're unemployed through no fault of your own, meet the wage requirements, are able and available to work, and actively seeking employment. This includes people who were laid off, had hours reduced to zero, quit for good cause, or were fired for reasons other than misconduct. Students, independent contractors, and people who quit without good cause typically don't qualify.
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Yara Khoury
•This is really helpful. Since my hours were cut to zero I think I should be okay to apply. Thank you!
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