New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor on the phone for questions, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI. Really saved me time instead of calling all day and getting busy signals.

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never heard of this but might be worth it, the phone lines are absolutely impossible

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the system is so messed up anyway, i filed right away when i got fired and still waited 6 weeks for my first payment because of some adjudication thing. at least you might avoid some of the early rush periods

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wait so you CAN get unemployment if you quit?? i thought that was impossible. my job has been cutting everyone's hours too but i assumed i was stuck there

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Yes, but it's not automatic. You need to meet specific criteria for 'good cause' and the burden of proof is on you. Significant reduction in hours or changes to working conditions can qualify, but you typically need to show you tried to resolve it with your employer first and that a reasonable person would have quit under those circumstances.

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Don't forget about the partial benefit formula if you're working part time while collecting. It gets complicated with the earnings deduction but basically you can earn up to $504 per week before it affects your unemployment completely. The NYS Department of Labor deducts 25% of anything you earn over $100 from your weekly benefit.

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Wait, I thought it was 50% of earnings over $100? Or am I thinking of something else? This stuff is so confusing.

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No, it's 25% for regular UI in NY. You might be thinking of a different state or a different program. The formula is your weekly benefit rate minus 25% of earnings over $100.

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The whole system is a joke anyway. They make it impossible to understand on purpose so people give up and don't claim what they're owed. I've been fighting with NYS Department of Labor for months over my benefit rate calculation and nobody can give me a straight answer.

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I feel you on that. The website is confusing and getting anyone on the phone is nearly impossible.

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honestly the whole unemployment system is such a pain... i filed when my company just stopped paying everyone and it took forever to get anything sorted out. but yeah you should definitely file, they cant expect you to work for free!!!

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How long did your case take to resolve? I'm worried this will drag on for months.

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Just want to say hang in there - this situation is so stressful but you're doing the right thing by looking into your options. No one should have to work without getting paid. I hope NYS Department of Labor processes your claim quickly!

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One thing that helped me when I was struggling to get through to NYS Department of Labor for questions about my claim - I used this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way better than spending hours on hold getting disconnected.

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Ryan Kim

That actually sounds really helpful. The phone lines are always jammed and half the time you get hung up on anyway.

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lol why would it be bad? that's literally what unemployment is for when you lose your job. file today and start getting paid

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