New York Unemployment

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Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

What type of unemployment is seasonal work - regular UI or something different?

I've been working construction for the past 8 years and every winter when projects shut down I file for unemployment. My buddy told me there's something called 'seasonal unemployment' that's different from regular UI benefits but I've always just filed the normal way through my.ny.gov. Am I missing out on something? Should I be filing differently? The NYS Department of Labor website is confusing and I can't tell if seasonal workers get treated differently or if it's all the same system.

Been trying to get through to NYS Department of Labor for weeks about my seasonal claim status. The phone system is impossible - either busy signal or they hang up on you after waiting forever. Anyone know a better way to reach someone there?

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I had the same problem last month trying to get answers about my adjudication. Found this service called Claimyr that actually gets you through to NYS Department of Labor agents by phone - they handle all the calling and waiting for you. Check out claimyr.com, they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration and I finally got my issue resolved.

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The whole system is ridiculous anyway. Why should seasonal workers have to jump through all these hoops when we KNOW we're going back to work? It's not like we're trying to game the system, construction literally shuts down in winter. NYS Department of Labor makes it so complicated for no reason.

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totally agree, same thing happens with ski resort workers and pool maintenance crews. we all know when we're going back but still have to deal with all the bureaucracy

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Who pays unemployment taxes and who is eligible for NYS Department of Labor benefits?

I'm trying to understand how the whole unemployment system works in NY. My employer just laid me off from my restaurant job and I'm wondering if I can get benefits. Also curious about who actually pays for these benefits - is it coming out of my paycheck or what? I've never filed for unemployment before and want to make sure I understand the basics before I apply through NYS Department of Labor.

wait so employers pay for unemployment but then they fight you when you try to claim it??? that makes no sense to me

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Employers pay into the system but their rates can go up if they have too many claims, so some try to contest legitimate claims to keep their costs down. It's frustrating but that's why the appeal process exists.

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Just apply online through my.ny.gov and let NYS Department of Labor determine your eligibility. The worst they can say is no, and if you disagree you can always appeal their decision.

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NYS Department of Labor trying to keep unemployment low - whose job is this exactly?

I've been dealing with the unemployment system for months now and I keep hearing about different agencies and departments trying to keep unemployment rates down. But I'm confused about who actually has this responsibility. Is it the NYS Department of Labor's job to keep unemployment low, or is that someone else's responsibility? I'm asking because my claim has been stuck in adjudication for 6 weeks and I'm wondering if there's pressure on them to deny claims to keep the numbers looking good. Anyone know how this works?

THE WHOLE SYSTEM IS RIGGED! They absolutely do try to keep claims down to make politicians look good. I've been fighting them for 3 months over a disqualification that makes no sense. They're hoping people just give up and find jobs instead of fighting for benefits they earned.

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While I understand the frustration, conspiracy theories don't really help. The delays are real but they're usually administrative issues not political manipulation. Focus on getting your specific case resolved rather than fighting the whole system.

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yeah this is confusing stuff... i thought unemployment office was supposed to help people find jobs too? like job training and stuff? so wouldnt they want unemployment to go down?

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You're thinking of workforce development programs. NYS Department of Labor does offer job search assistance and training programs, but that's separate from the benefits division that processes UI claims. Different departments with different goals.

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NYS Department of Labor unemployment claim taking forever - why is unemployment taking so long 2024?

Filed my unemployment claim back in early December and it's now been almost 6 weeks with no movement. The status just says 'under review' and I can't get through to anyone at NYS Department of Labor when I call. I lost my job at a manufacturing plant in November and thought this would be straightforward but apparently not. My coworker who got laid off the same day had his approved in 10 days! What's going on with these delays? I'm behind on rent and really need to know if there's something wrong with my claim.

ugh this is so stressful! I'm in week 4 of waiting and keep checking my account every day hoping something changed. What if they deny it after all this waiting?? I documented everything when I got laid off but still worried something went wrong.

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Try not to panic. Most claims do get approved eventually, even if there are delays. Make sure you keep filing your weekly claims even while waiting for the initial determination.

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The 2024 delays have been worse than usual from what I've seen. Budget cuts at NYS Department of Labor mean fewer staff to process claims. Your best bet is to keep trying the phone lines early morning around 8am when they open, or try that claimyr thing someone mentioned if you're really stuck.

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Good tip about calling at 8am, I'll try that tomorrow. Thanks for the info about the budget cuts, at least explains what's happening.

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Do you collect unemployment if you get fired - NYS Department of Labor eligibility questions

My supervisor fired me last Friday after I was 20 minutes late three times this month. HR said it was for attendance issues but I had legitimate reasons each time (car trouble, sick kid, etc). I've been working there for 2 years with no other problems. Can I still file for unemployment benefits with NYS Department of Labor or does getting fired automatically disqualify me? I really need the income while I look for another job.

THE WHOLE SYSTEM IS RIGGED AGAINST WORKERS!! They'll find any excuse to deny your claim and side with the employer. I got fired for ONE mistake after 5 years of perfect attendance and they still denied me. Had to go through the whole appeal process just to get what I deserved.

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sorry that happened to you but that doesn't mean everyone's situation is the same

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Make sure you keep records of everything - your termination letter, any documentation about the attendance issues, witness statements if you have them. The more evidence you can provide during adjudication, the better your chances. Also start your job search immediately because you'll need to show you're actively looking for work.

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