New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The appeal process is intentionally slow to discourage people from challenging their decisions. It's ridiculous that they can cut off your income and then make you wait months to get it resolved. Meanwhile they're sitting on millions in unused funds.

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I understand the frustration but the appeals process exists to ensure fair hearings. The delays are usually due to high volume rather than intentional discouragement.

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just keep filing your weekly claims even during the appeal!! if you win they'll pay you retroactively for all those weeks. dont stop certifying

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Had trouble getting through to NYS Department of Labor on the phone to ask about my benefit calculation. If you need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that helps you get connected to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? Seems like it might be expensive.

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Actually wasn't bad at all, especially compared to taking time off work to keep calling. Worth it when you need answers about your claim.

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The whole system is confusing honestly. I've been on unemployment twice and still don't fully understand how they calculate the amounts. Good luck getting straight answers from anyone at NYS Department of Labor too.

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26 weeks goes by FAST trust me. i used up all mine last year when my restaurant closed down. the worst part is calling the NYS Department of Labor when you have questions - you literally cannot get through to anyone. i probably called 200 times and never spoke to a human being.

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. Someone on here mentioned a service called Claimyr that helps you get through to agents. I tried it and actually got connected in like 10 minutes - couldn't believe it worked. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to call myself. Check out claimyr.com if you need to talk to someone there.

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wow really? that sounds too good to be true but at this point ill try anything. the hold music from NYS Department of Labor is burned into my brain lol

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Just want to add that the 26 weeks can be extended during high unemployment periods, but that's pretty rare. Also make sure you file your weekly claims on time every week - if you miss a week you can't go back and claim it later. Set a reminder on your phone or something because its easy to forget.

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good tip about the reminder. when do you have to file by each week?

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You need to certify for benefits each week, usually by Sunday night for the previous week. The exact days depend on your Social Security number but don't wait until the last minute.

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wait so standby and regular unemployment pay the same??? why does everyone say to try for standby then

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People prefer standby because you don't have to do job searches every week. With regular UI you need to make 3 job contacts per week and keep a log. Standby is easier to maintain but the pay is identical.

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THE NYS DEPARTMENT OF LABOR SYSTEM IS SO CONFUSING!! I've been trying to figure this out for months and nobody explains it clearly. Why can't they just tell you upfront what you'll get paid instead of making you guess???

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totally agree, the whole system is designed to confuse people

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I've been trying to get through to NYS Department of Labor to ask about this exact issue but their phone lines are impossible. Been calling for weeks about my tax documents and can never get through to an actual person. The automated system just hangs up on me after 20 minutes on hold.

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I had the same problem reaching NYS Department of Labor until someone told me about Claimyr (claimyr.com). They actually get you connected to a real agent instead of waiting forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it to get my 1099-G corrected and it saved me hours of frustration.

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Generally speaking, if you expect to owe $1,000 or more in taxes when you file your return, you should be making estimated quarterly payments. This applies to all income sources, including unemployment benefits. The safe harbor rule is that if you pay at least 90% of the current year's tax liability or 100% of last year's tax liability (whichever is smaller), you can avoid penalties.

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This is really helpful information. I think I probably should have been making estimated payments. Better late than never I guess.

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