New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim. I spent WEEKS trying to get through when my claim got stuck in adjudication. Finally used this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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interesting, never heard of that before. did it actually work or is it just another scam?

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No it's legit, they actually got me through to someone at NYS Department of Labor within a few hours. Way better than sitting on hold for 3+ hours just to get disconnected.

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Just be prepared for the whole process to take FOREVER. I filed in January and didn't get my first payment until March because they had to verify my employment. The NYS Department of Labor moves at a snail's pace and their customer service is basically non-existent.

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I was getting frustrated trying to reach NYS Department of Labor to ask about my benefit calculation and someone recommended claimyr.com - they actually got me through to a real person who explained exactly how my benefits were calculated. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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How much does that service cost? I've been trying to get through to NYS Department of Labor for weeks about my claim status.

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It was worth it for me since I couldn't get through any other way. They focus on helping you reach the right department instead of dealing with the automated system.

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The whole system is ridiculous. $504 maximum when rent alone costs more than that in most of the state. NYS Department of Labor hasn't increased benefits to keep up with cost of living AT ALL

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totally agree, my rent is $1800 and $504 doesn't even cover a third of that

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ugh the unemployment system is such a mess!! I got fired last year and it took FOREVER to get approved even though it was clearly not my fault. NYS Department of Labor makes you jump through so many hoops and the whole process is designed to discourage people from applying. But stick with it because you deserve those benefits if you paid into the system!

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That's so frustrating! How long did it end up taking for you to get your first payment?

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definitely file as soon as you lose your job! even if ur not sure you'll qualify, its better to apply and get denied than to miss out. the worst they can say is no

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Wait I'm confused about this too. I thought if you work any amount you have to start over completely? I've been avoiding taking any short term work because I was afraid of losing my benefits. How many weeks can you work before it resets everything?

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No, that's not correct. You report any work on your weekly claims and they adjust your benefits accordingly, but short-term work doesn't end your claim. You only need to reapply if your benefit year expires or you're off benefits for an extended period.

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The whole unemployment spell tracking is mostly for research purposes anyway. What matters for your benefits is your claim effective date and benefit year end date. As long as you're within your benefit year and have weeks remaining, temporary work won't disrupt your ongoing claim status.

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The withholding rate for unemployment is usually 10% federal and I think around 4% for NY state, but this might not be enough if you have other income or if you're in a higher tax bracket. You can also make quarterly estimated payments if you think you'll owe more. I had to contact NYS Department of Labor customer service last year because my withholding seemed off - couldn't get through on the phone for weeks until I used claimyr.com. They have this video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Got through to an agent the same day and they helped me adjust my withholding rate.

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Wait, there's a service that helps you get through to NYS Department of Labor? I've been trying to call them for two weeks about my withholding settings and keep getting disconnected.

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Yeah exactly, that's why I tried it. You just put in your info and they call you back when they get an agent on the line. Way better than sitting on hold for hours.

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Just remember you can change your withholding election at any time through your my.ny.gov account if you need to adjust it based on your situation.

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