New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The unemployment system in this state is ridiculous!! They make it so hard to get benefits even when you've been paying into it for years. My friend quit because her boss was sexually harassing her and they STILL gave her a hard time about it. Had to get a lawyer involved just to get what she deserved.

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thats awful! the whole system needs to be reformed

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Wait I'm confused - if you quit can you still file weekly claims while waiting for the decision? Or do you have to wait until after adjudication is complete?

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You should file your initial claim right away and continue filing weekly claims even during adjudication. If you're eventually approved, you'll get retroactive payment for those weeks. If you wait to file, you could lose out on benefits for those weeks.

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You definitely need to appeal if you have documentation proving you were laid off. NYS Department of Labor sometimes gets incorrect information from employers about the reason for separation. I had a similar issue where I couldn't get through to anyone at the unemployment office to explain the situation. I ended up using a service called Claimyr (claimyr.com) that helped me reach an actual NYS Department of Labor agent to straighten things out. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much easier than trying to call myself.

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Mia Green

Never heard of that before but might be worth trying. I've been calling NYS Department of Labor for weeks and keep getting hung up on.

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The NYS Department of Labor system is so messed up, they reject valid claims all the time and make you jump through hoops to prove you deserve benefits you already paid into!!

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I know right? It's like they assume everyone is trying to scam them.

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The whole system is designed to give you as little as possible! They make the calculations confusing on purpose so people don't know what they're entitled to. I've been fighting with NYS Department of Labor for months over my benefit amount and they keep giving me the runaround.

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Just to add - make sure you're looking at GROSS earnings for your quarters, not net pay. That tripped me up when I was trying to estimate my benefits before filing.

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I've been dealing with NYS Department of Labor for months trying to get through to someone about my specific situation and it's been impossible with their phone system. Recently found this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain how the job search requirements work when your whole industry is changing. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to talk to someone directly about your options.

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Interesting, I'll look into that. I've been trying to call for weeks with no luck.

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yeah structural unemployment is basically when technology or economic changes make certain jobs obsolete forever, not just temporarily like in a recession. affects tons of people these days with automation and online shopping

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I remember when I first filed I was so confused about this too. They also factor in any part-time work you might have had during that base period. If you worked multiple jobs, they combine all the wages from all employers during those quarters.

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This has been really helpful everyone. I'm going to log into my ny.gov account and see if I can find the actual breakdown of my base period earnings. At least now I understand the formula better!

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