New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eli Wang

Unemployment is basically a safety net but NYS Department of Labor makes it so hard to access! They act like they're doing us a favor when we paid into this system through our paychecks. The whole adjudication process is just them trying to find reasons to deny claims.

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That's not really fair - they have to verify claims to prevent fraud. But I agree the process takes way too long.

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Make sure you're completing your job search requirements while waiting. Even though you're not getting paid yet, you still need to log your work search activities. You'll need to show 3 job contacts per week in NY. Keep detailed records because they can ask for proof later.

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The whole system is messed up!! They expect people to report from jail when you can barely make a phone call and the phones cost like $5 a minute. Then they want their money back like you planned to get arrested. My brother went through this and it took months to sort out the overpayment even though he reported it right away.

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exactly! and they act like its fraud when really the system should just stop automatically when someone gets booked

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I work in a law office and see this all the time. The data matching between correctional facilities and NYS Department of Labor usually catches incarceration within 1-3 weeks, but the person is still responsible for any overpayments during that delay period. Your friend should absolutely have someone report this ASAP to minimize the overpayment amount.

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For NYS Department of Labor benefits, you basically need to be unemployed through no fault of your own and able and available for work. The economic textbook stuff about frictional vs structural unemployment doesn't really matter when you're filing your weekly claim. What matters is whether you meet the eligibility requirements and are actively job searching.

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This is so confusing! I've been trying to reach NYS Department of Labor for weeks about my claim status and can't get through their phone lines. The terminology on their website doesn't match what my textbook says either.

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I had the same problem reaching them until I found claimyr.com - they help you get through to actual NYS Department of Labor agents. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.

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Nina Chan

For your exam, remember that economic theory usually covers frictional (job searching), structural (skills mismatch), cyclical (economic downturns), and seasonal unemployment. But NYS Department of Labor doesn't use these exact terms when determining benefit eligibility. They care more about the reason you became unemployed and whether you're actively seeking work.

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I had so much trouble getting through to the NYS Department of Labor when I needed help with my application. The phone lines are always busy and I kept getting disconnected. I ended up using this service called Claimyr that helped me get through to an actual agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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interesting, never heard of that before. did they charge you anything for helping you get through?

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They do charge a fee but honestly it was worth it to actually talk to someone at the NYS Department of Labor instead of sitting on hold for hours. Much faster than trying to reach them on my own.

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Just make sure when you're on my.ny.gov that you see the official New York State seal and everything. There are fake unemployment sites out there trying to steal people's info. The real site will never ask for upfront payments or weird personal details like your bank routing number during the initial application.

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Zane Gray

the whole unemployment measurement system is pretty outdated IMO, doesnt capture gig workers or people who gave up looking very well

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Good point about gig workers. The survey has been updated to better capture non-traditional employment, but it's still not perfect. NYS Department of Labor also publishes alternative measures like U-6 which includes discouraged workers and those working part-time for economic reasons. For your research, you might want to look at both the standard U-3 rate and these broader measures.

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