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The WHOLE SYSTEM is a mess right now! I've been waiting 8 days for a pending payment and when I finally got through to someone they said there's no issue with my claim but couldn't explain the delay. So frustrating when you're depending on these payments!
I was in a similar situation last year when I got let go from a temp job. I had trouble getting through to NYS Department of Labor on the phone to ask about my eligibility - their lines are always busy. I ended up using this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. It was way easier than trying to call myself for hours. The agent was able to look at my work history and explain exactly what I qualified for.
Just file anyway if you lose your job. The worst they can say is no, and you might be surprised. I didn't think I qualified when I got laid off because I'd switched jobs a lot, but it turned out my wages from different employers all counted together. The NYS Department of Labor website has a benefits calculator you can try first too.
I had a nightmare trying to reach someone at NYS Department of Labor to clarify my situation when I was between categories. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I needed to verify my claim status.
I had a similar situation trying to reach NYS Department of Labor about my adjudication status after quitting. Couldn't get through on the phone for weeks. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent who explained the whole process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand what documentation I needed.
Melody Miles
I had trouble reaching NYS Department of Labor when I had questions about my application definitions. After getting hung up on multiple times, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling all day.
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Sophia Carter
•That's interesting, I might need to check that out if I can't get through myself. Thanks for sharing!
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Nathaniel Mikhaylov
Just pick the most obvious answer honestly, they're not trying to trick you on the basic definitions. The real scrutiny comes later during adjudication if there are any issues with your claim.
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