New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor when I had questions about my application definitions. After getting hung up on multiple times, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling all day.

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That's interesting, I might need to check that out if I can't get through myself. Thanks for sharing!

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Just pick the most obvious answer honestly, they're not trying to trick you on the basic definitions. The real scrutiny comes later during adjudication if there are any issues with your claim.

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The WHOLE SYSTEM is a mess right now! I've been waiting 8 days for a pending payment and when I finally got through to someone they said there's no issue with my claim but couldn't explain the delay. So frustrating when you're depending on these payments!

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8 days is ridiculous! Did they at least give you a timeline for when it would be resolved?

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mine usually takes 2-3 days max so 4 days does seem long. maybe try calling tomorrow morning right when they open?

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I was in a similar situation last year when I got let go from a temp job. I had trouble getting through to NYS Department of Labor on the phone to ask about my eligibility - their lines are always busy. I ended up using this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. It was way easier than trying to call myself for hours. The agent was able to look at my work history and explain exactly what I qualified for.

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Thanks! I might need to try that if I end up having to file. Did they charge you for using it?

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Yeah there's a fee but it was worth it to actually talk to someone instead of getting hung up on constantly. Way less stressful than the regular phone system.

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Just file anyway if you lose your job. The worst they can say is no, and you might be surprised. I didn't think I qualified when I got laid off because I'd switched jobs a lot, but it turned out my wages from different employers all counted together. The NYS Department of Labor website has a benefits calculator you can try first too.

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Good point, I'll definitely apply if it comes to that. Better to try than assume I don't qualify.

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I had a nightmare trying to reach someone at NYS Department of Labor to clarify my situation when I was between categories. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I needed to verify my claim status.

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Good to know there are options if I run into issues! Hopefully my claim stays straightforward.

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honestly the NYS Department of Labor system is so confusing anyway, doesn't matter what type of unemployment you have if you can't get through to anyone when there's a problem lol

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I had a similar situation trying to reach NYS Department of Labor about my adjudication status after quitting. Couldn't get through on the phone for weeks. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent who explained the whole process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand what documentation I needed.

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How much does something like that cost? She's already stressed about money.

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It was worth it for me to get real answers instead of guessing. Better than sitting in limbo not knowing if my claim would be approved.

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The NYS Department of Labor system is SO broken when it comes to this stuff. They make you jump through hoops to prove you had good cause but employers can fire you for basically anything and you get benefits right away. Makes no sense.

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