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The NYS Department of Labor system is so confusing with all these calculations! I still don't understand why my benefit amount was lower than I expected even though I made good money.
The whole system is broken. I've been waiting 9 weeks for my determination and they won't tell me ANYTHING. Meanwhile bills keep coming and they act like we don't exist. NYS Department of Labor is completely overwhelmed but won't admit it.
The whole NYS Department of Labor system is a joke honestly. They make it impossible to get real information about your claim and then act like it's your fault when you can't figure out what's going on. I've been waiting 3 weeks just to talk to someone about why my payments stopped!
Pro tip: if your claim shows 'Under Review,' check the 'Correspondence' section in your online account. NYS Department of Labor often sends messages there that require a response, and if you miss them, your claim can get stuck in limbo. Also make sure you're continuing to file your weekly claims even while it's under review - that's super important.
I struggled with getting through to NYS Department of Labor for weeks trying to get clarification on my voluntary quit determination. Finally used Claimyr (claimyr.com) to actually reach a real person who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Worth checking out if you can't get through their regular phone lines.
Sean Flanagan
wait so you CAN get unemployment if you quit?? i thought that was impossible. my job has been cutting everyone's hours too but i assumed i was stuck there
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Freya Andersen
Yes, but it's not automatic. You need to meet specific criteria for 'good cause' and the burden of proof is on you. Significant reduction in hours or changes to working conditions can qualify, but you typically need to show you tried to resolve it with your employer first and that a reasonable person would have quit under those circumstances.
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