New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor on the phone for questions, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI. Really saved me time instead of calling all day and getting busy signals.

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never heard of this but might be worth it, the phone lines are absolutely impossible

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the system is so messed up anyway, i filed right away when i got fired and still waited 6 weeks for my first payment because of some adjudication thing. at least you might avoid some of the early rush periods

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definitely file!! the worst they can say is no and at least you'll know for sure. restaurant workers get screwed over all the time with hour cuts, you deserve benefits if you qualify

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This exactly. The system is designed to help people in situations like yours. Don't let them intimidate you out of applying.

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One thing to keep in mind is that you have to be separated from work through no fault of your own. Since your hours were cut by the employer and you didn't quit or get fired for misconduct, you should be fine on that requirement. Just be honest about your situation when you file your claim and during any potential phone interviews.

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The whole system is broken. I've been waiting 9 weeks for my determination and they won't tell me ANYTHING. Meanwhile bills keep coming and they act like we don't exist. NYS Department of Labor is completely overwhelmed but won't admit it.

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I feel your frustration but 9 weeks does seem unusually long. Have you tried requesting a supervisor callback through the online messaging system?

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same boat here, quit one job in november and got laid off from another in january. still waiting on determination but at least im not alone i guess

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The whole system is ridiculous. They make these calculations so complicated and then make it impossible to get help understanding them. I've been dealing with NYS Department of Labor for months and still don't fully understand how they came up with my numbers.

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I understand the frustration, but the calculation is actually fairly straightforward once you know the formula. Your base period wages determine everything, and you can view all that information in your online account.

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omg same question! been wondering this for weeks, glad someone finally asked

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just to add - u also need to register with the NY job search website i think its called jobs.labor.ny.gov or something like that. its part of the requirements now

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Yes, you're thinking of the NYS Department of Labor Jobs Portal. Registration there is required as part of your work search activities, and it counts as one of your three weekly job search requirements.

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The whole process is honestly a nightmare. I've been dealing with NYS Department of Labor for months and they make everything so complicated. But basically: file initial claim online, wait for monetary determination letter, start filing weekly claims, do your job searches, and pray nothing goes wrong because good luck reaching anyone if it does. The system is broken but you have to work within it.

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I hear you on the frustration! Going through this myself right now and it's definitely overwhelming at first.

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