New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole NYS Department of Labor system is a joke honestly. They make it impossible to get real information about your claim and then act like it's your fault when you can't figure out what's going on. I've been waiting 3 weeks just to talk to someone about why my payments stopped!

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Pro tip: if your claim shows 'Under Review,' check the 'Correspondence' section in your online account. NYS Department of Labor often sends messages there that require a response, and if you miss them, your claim can get stuck in limbo. Also make sure you're continuing to file your weekly claims even while it's under review - that's super important.

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Good call on checking correspondence! I found a message asking for wage verification from my previous job. Guess I need to contact my old employer.

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Unemployment is basically a safety net but NYS Department of Labor makes it so hard to access! They act like they're doing us a favor when we paid into this system through our paychecks. The whole adjudication process is just them trying to find reasons to deny claims.

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That's not really fair - they have to verify claims to prevent fraud. But I agree the process takes way too long.

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Make sure you're completing your job search requirements while waiting. Even though you're not getting paid yet, you still need to log your work search activities. You'll need to show 3 job contacts per week in NY. Keep detailed records because they can ask for proof later.

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I've been on unemployment for 6 months now and honestly the whole system is a mess. Good luck getting consistent answers from different NYS Department of Labor reps about anything. My neighbor got approved for benefits immediately while my claim sat in adjudication for weeks with no explanation.

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Just remember that even if you qualify for the maximum $504, you still need to file your weekly claims on time every week and meet all the requirements. Missing a weekly claim can really mess things up and cause delays in your payments.

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The whole system is messed up!! They expect people to report from jail when you can barely make a phone call and the phones cost like $5 a minute. Then they want their money back like you planned to get arrested. My brother went through this and it took months to sort out the overpayment even though he reported it right away.

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exactly! and they act like its fraud when really the system should just stop automatically when someone gets booked

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I work in a law office and see this all the time. The data matching between correctional facilities and NYS Department of Labor usually catches incarceration within 1-3 weeks, but the person is still responsible for any overpayments during that delay period. Your friend should absolutely have someone report this ASAP to minimize the overpayment amount.

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just to add - u also need to register with the NY job search website i think its called jobs.labor.ny.gov or something like that. its part of the requirements now

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Yes, you're thinking of the NYS Department of Labor Jobs Portal. Registration there is required as part of your work search activities, and it counts as one of your three weekly job search requirements.

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The whole process is honestly a nightmare. I've been dealing with NYS Department of Labor for months and they make everything so complicated. But basically: file initial claim online, wait for monetary determination letter, start filing weekly claims, do your job searches, and pray nothing goes wrong because good luck reaching anyone if it does. The system is broken but you have to work within it.

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I hear you on the frustration! Going through this myself right now and it's definitely overwhelming at first.

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