New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

just echoing what others said about emergency fund being most important... unemployment benefits help but they're not gonna replace your full salary

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One thing nobody mentioned - if your company offers severance packages during layoffs, that can be a huge buffer too. Sometimes they'll give you a few weeks or even months of pay. But make sure you understand how that affects your unemployment claim timing with NYS Department of Labor because there are rules about when you can start collecting if you get severance.

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Good point about severance! I'll have to check what our employee handbook says about that.

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The whole system is so confusing!! I've been trying to understand my benefit calculation for weeks and every time I call NYS Department of Labor I get different answers. One agent told me my rate was final, another said it could change during my review. I'm so stressed about whether I'm getting the right amount or if I'll have to pay something back later.

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Your weekly benefit rate shouldn't change unless there's an error in the original calculation or you have additional wages reported from your base period. If you're concerned, request a detailed benefit calculation from NYS Department of Labor.

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Just to add - you can also check your monetary determination letter that NYS Department of Labor sent when your claim was approved. It breaks down exactly how they calculated your weekly amount based on your wage history. Should be in your online account under documents.

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Make sure you organize your evidence chronologically! I made the mistake of just throwing all my documents together and it made my case confusing. Create a simple chart showing: Date of work, Hours worked, Amount earned, Date you certified, Hours you reported. This visual comparison will make it obvious if there are any discrepancies (and hopefully prove there aren't any). Also keep copies of EVERYTHING you submit - the appeal process can take months.

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Wait, are you sure you reported your gross earnings and not your net pay? That's a common mistake that leads to overpayments. NYS Department of Labor wants to know your total earnings before taxes, not what you actually took home. Double check your weekly certifications against your pay stubs to make sure you used the right numbers.

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Oh wow, I never thought about that! Let me go back and check. I think I did report gross but now I'm second-guessing myself. If I made that mistake, can I still appeal or should I just pay it back?

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Even if you made an honest mistake like that, you can still appeal and explain what happened. Sometimes they'll reduce the overpayment or set up a payment plan instead of demanding everything at once.

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The whole system is so backwards! Why can't they just show you exactly how they calculated it instead of making us guess? I had to call three times before someone could explain why my benefits were lower than expected.

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Also remember that your total benefit amount is 26 times your weekly rate, so that's the maximum you can collect during your benefit year. And you have to meet the work search requirements - 3 contacts per week unless you're on standby with your employer.

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Wait, what's standby status? My manager said they might call me back when business picks up but I haven't heard anything official.

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I had trouble getting through to NYS Department of Labor when I had questions about reporting part-time work. After waiting on hold for hours multiple times, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to get my questions answered about partial benefits within a day instead of spending weeks trying to call.

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Is that legit? Never heard of using a service to call NYS Department of Labor for you.

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Yeah it's real. They basically handle the calling and waiting part for you. Was worth it to get clear answers about how to report my freelance income properly.

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Just be super careful with the dates. When you work matters for which week you report it in. I got confused about this and reported work in the wrong week and it messed up my whole claim for a month. NYS Department of Labor is very specific about their weekly reporting periods.

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