New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

DON'T TRUST THE SYSTEM!!! They'll find any excuse to deny your claim and make you jump through hoops. I was 'approved' then they suddenly said I owed them money back. The whole thing is designed to frustrate people into giving up. Document EVERYTHING because they will try to trip you up later.

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While the system can be frustrating, most claims that meet the basic requirements do get approved. The key is being thorough with your initial application and following all the weekly filing requirements consistently.

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basically just fill out the application honestly and do your weekly claims on time. if you worked enough and didn't get fired for doing something bad you should be fine

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ugh the whole NYS Department of Labor system is such a nightmare to navigate. took me FOREVER to figure out how to even log in properly and then half the time the website crashes when you're trying to submit stuff. just be prepared for a lot of frustration

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I had trouble getting through on the phone when I had questions. Kept getting disconnected after waiting on hold for like an hour. There's actually a service called Claimyr (claimyr.com) that helped me get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process way less stressful when I could actually talk to someone who knew what they were doing.

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same boat here, just applied last month and it was confusing at first but not too bad once you get going

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Just make sure you file as soon as possible after losing your job! There's usually a waiting period anyway but you don't want to delay getting the process started. The NYS Department of Labor system can be slow and if there are any issues with your claim it takes forever to sort out. Also start looking for work immediately because you'll need to do job searches every week.

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ugh the whole unemployment system is such a nightmare. took me 6 weeks to get my first payment because they said i had some issue that needed adjudication and nobody could explain what that even meant. good luck dealing with NYS Department of Labor bureaucracy

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That's exactly what I'm worried about! What ended up happening with your claim?

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If you're having trouble reaching someone at NYS Department of Labor by phone, I had success using this service called Claimyr at claimyr.com. They help you get through to an actual agent without waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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Interesting, never heard of that before. Did they charge you for it or how does that work?

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Yeah there's a fee but honestly worth it when you're stuck and need to talk to someone about your claim status.

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Just want to add that you should file as soon as possible after losing your job. There's a one week waiting period before you start getting paid, so the sooner you file the sooner that waiting period starts. Also make sure you have your Social Security card and driver's license handy when you apply.

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Check if maybe you had a short period of unemployment you forgot about? Sometimes people get confused about what year they received benefits or if they got other types of assistance that show up on 1099-G forms.

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Update: I called the fraud hotline and they confirmed someone used my SSN to file a claim. The benefits were direct deposited to an account that's definitely not mine. They're opening an investigation and said I should get a corrected 1099-G in 6-8 weeks. Thanks everyone for the help - I was really panicking about this.

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