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I had so much trouble getting through to someone at NYS Department of Labor to ask questions like this. Spent hours calling and either got busy signals or hung up on. Finally used claimyr.com to get connected to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly how my benefits would be classified for different programs.
The system is so broken that half the people who should be getting benefits can't even get through to file their claims properly. I've been trying to reach someone at NYS Department of Labor for weeks about my adjudication status. The real number of people who NEED unemployment is way higher than what's reported.
If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.
omg same situation here! lost my retail job right after Christmas when sales dropped. the store manager kept talking about 'seasonal adjustments' and 'cyclical patterns' but honestly who cares what they call it when you still can't pay rent lol. just keep filing your weekly claims on time every week and do your job search requirements.
The NYS Department of Labor system is so frustrating with all these confusing terms everywhere! They make everything sound so complicated when really you just lost your job and need benefits. I spent hours reading through their website trying to understand every little detail and it just stressed me out more. As long as you're not quitting voluntarily or getting fired for misconduct, you should be fine for regular UI benefits regardless of whether economists call your job loss 'cyclical' or whatever.
THE NYS DEPARTMENT OF LABOR SYSTEM IS COMPLETELY BROKEN! They approve claims just to make their numbers look good but then find every excuse not to pay. I've been waiting 6 weeks for payments on an APPROVED claim. This is ridiculous!
Wait, if your claim is approved why wouldn't payments start automatically? I thought that's how it worked. I'm filing for the first time next week and now I'm worried this will happen to me too.
NightOwl42
I work in HR and we had to lay off 80 people last month. The NYS Department of Labor told us to expect delays because they're seeing claim volumes 40% higher than normal in our region. They said to tell employees to be patient but keep filing weekly.
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Mei Chen
•That's helpful context, thank you. Do you know if they're hiring more adjudicators to handle the volume?
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NightOwl42
•They mentioned they're working on staffing but didn't give specifics. Government hiring is slow even in emergencies unfortunately.
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Sofia Rodriguez
been there - when unemployment spikes everyone assumes their claim will be quick but reality hits hard
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