New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS RIGGED ANYWAY!!! Companies always blame external factors when they want to cut costs. Minimum wage, taxes, regulations - there's always some excuse. Meanwhile we're the ones left scrambling to pay rent while dealing with NYS Department of Labor bureaucracy. At least you got approved though, that's something.

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I feel you on this. It's frustrating when you lose your job and then have to jump through hoops just to get benefits you paid into.

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Just a heads up - make sure you're keeping track of your job search activities for your weekly claims. NYS Department of Labor requires you to make at least 3 work search contacts per week and log them. Don't let that slip or it could cause issues with your benefits later on.

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Good reminder! I've been applying places but haven't been keeping a proper log. Need to get organized on that.

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I had trouble getting through to NYS Department of Labor by phone when I had questions about my claim timing. If you run into that problem, there's actually a service called Claimyr that helps people get connected to unemployment agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself.

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Mei Liu

Never heard of that before but the phone lines are definitely impossible to get through on. Might check it out if I have issues.

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The system is so backwards - you can file immediately but then they make you wait a week for no good reason. It's like they want people to suffer. At least file right away though because every day you wait just pushes back when you'll eventually get paid.

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I filed in November and got my first payment in like 10 days! But I think I was lucky because it was right after I got let go and my employer didn't contest it or anything. Restaurant jobs are usually pretty straightforward for unemployment.

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Wow 10 days would be amazing! Hoping mine goes that smooth.

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just keep filing those weekly claims even if you don't see money yet!! that's the biggest mistake people make

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WAIT this is happening to so many people right now!! The NYS Department of Labor is going back through ALL the pandemic claims and finding reasons to demand money back. It's like they're trying to recoup their losses or something. My friend works at H&R Block and she says they're seeing tons of these overpayment notices this year. The system is totally broken!

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That's so frustrating! I wish they would focus on helping people instead of trying to take money back years later.

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Don't panic yet! Many of these overpayment determinations get overturned on appeal. The key is to respond quickly and provide thorough documentation. Make sure you understand exactly what they're claiming - was it an issue with your separation reason, earnings reporting, or availability for work? Each type of issue requires different evidence to dispute.

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The notice just says 'eligibility determination' but doesn't specify. How do I find out the exact reason so I know what documentation to gather?

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You'll need to call or access your online account to get the detailed determination. Sometimes the initial notice is vague but there should be more specific information available through your NYS Department of Labor portal.

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If you're having trouble reaching NYS Department of Labor to get more specific information about your situation, I had success using Claimyr at claimyr.com. They have a system that helps you get through to actual agents instead of sitting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Helped me resolve an adjudication issue that had been stuck for weeks.

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Interesting, I'll keep that in mind if I run into issues with my claim. Right now I'm just trying to understand the theory for this interview.

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The NYS Department of Labor system is so confusing anyway... I filed my weekly claim wrong twice because I didn't understand the job search requirements. They should explain these things better instead of making us figure out economic terminology!

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