New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work in HR and we had to lay off 80 people last month. The NYS Department of Labor told us to expect delays because they're seeing claim volumes 40% higher than normal in our region. They said to tell employees to be patient but keep filing weekly.

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That's helpful context, thank you. Do you know if they're hiring more adjudicators to handle the volume?

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They mentioned they're working on staffing but didn't give specifics. Government hiring is slow even in emergencies unfortunately.

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been there - when unemployment spikes everyone assumes their claim will be quick but reality hits hard

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I had so much trouble getting through to someone at NYS Department of Labor to ask questions like this. Spent hours calling and either got busy signals or hung up on. Finally used claimyr.com to get connected to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly how my benefits would be classified for different programs.

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How does that service work? I've been trying to reach someone for weeks about various questions.

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The whole system is so confusing! They should make this stuff clearer when you first apply. I'm dealing with the same thing trying to figure out what counts as what for different applications. Why can't they just give us a simple breakdown of how our benefits affect other programs?

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The system is so broken that half the people who should be getting benefits can't even get through to file their claims properly. I've been trying to reach someone at NYS Department of Labor for weeks about my adjudication status. The real number of people who NEED unemployment is way higher than what's reported.

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting busy signals.

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Interesting, I'll check that out. At this point I'm willing to try anything to get some answers about my claim.

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Just wanted to add that the numbers also don't include people on standby status or those who've exhausted their regular benefits. So the actual impact of unemployment is broader than just the active UI recipient count.

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omg same situation here! lost my retail job right after Christmas when sales dropped. the store manager kept talking about 'seasonal adjustments' and 'cyclical patterns' but honestly who cares what they call it when you still can't pay rent lol. just keep filing your weekly claims on time every week and do your job search requirements.

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The NYS Department of Labor system is so frustrating with all these confusing terms everywhere! They make everything sound so complicated when really you just lost your job and need benefits. I spent hours reading through their website trying to understand every little detail and it just stressed me out more. As long as you're not quitting voluntarily or getting fired for misconduct, you should be fine for regular UI benefits regardless of whether economists call your job loss 'cyclical' or whatever.

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Exactly! I was getting so anxious thinking I needed to understand all these economic terms to file correctly.

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THE NYS DEPARTMENT OF LABOR SYSTEM IS COMPLETELY BROKEN! They approve claims just to make their numbers look good but then find every excuse not to pay. I've been waiting 6 weeks for payments on an APPROVED claim. This is ridiculous!

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I feel your frustration but there are usually specific reasons for payment delays. Have you tried checking for any pending documents or verifications in your account?

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Wait, if your claim is approved why wouldn't payments start automatically? I thought that's how it worked. I'm filing for the first time next week and now I'm worried this will happen to me too.

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Approval means you're eligible for benefits, but there can still be processing delays or additional verification steps before payments actually start flowing. Don't panic, just be prepared to follow up if needed.

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