New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor to ask about this exact question. Kept getting busy signals and when I finally got through, they hung up on me after 30 minutes on hold. Found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor in like 10 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent explained the whole tax situation and helped me set up withholding for future claims.

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That's interesting, never heard of that service. Did they charge you a lot to get through?

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It was worth it to actually talk to someone who could explain my options instead of trying to figure it out myself. Much better than sitting on hold for hours.

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just to add my experience - i received unemployment in 2023 and forgot about the taxes until i went to file. ended up owing $1,200 which i definitely didnt have. had to set up a payment plan with the irs. definitely elect withholding if youre currently getting benefits

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this is happening EVERYWHERE now. my friend lost her accounting job to some software that does what took her 8 hours in like 30 minutes. at least UI benefits are still there for now but who knows how long that'll last if everyone's getting replaced

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Try not to panic about it. The unemployment system is designed to handle economic transitions. Focus on retraining or finding roles that work alongside new technology rather than competing with it.

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Wait, so if AI takes your job it's considered a regular layoff? I thought there might be some special category or extended benefits for technology displacement. Good to know NYS Department of Labor treats it normally - makes the process more straightforward at least.

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Ugh the whole system is so stressful! I keep getting paranoid that I'm doing something wrong with my job search log. But you're right that unemployment that occurs when people take time to find a job is totally normal. I had trouble even getting through to NYS Department of Labor when I had questions about my claim last month.

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If you need to actually talk to someone at NYS Department of Labor, I found this service called Claimyr (claimyr.com) that helps you get through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.

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Thanks! I'll check that out. The phone system is impossible to navigate.

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Been there! The job market is tough right now and it's totally reasonable to take time finding the right fit. That's literally what unemployment benefits are for - to give you breathing room to find appropriate work rather than just grabbing whatever's available out of desperation.

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SAME THING happened to me!! Filed in December and didn't get my first payment until February. The whole system is a mess and they give you no information about what's going on. Just keep filing your weekly claims even if you're not getting paid yet because you can get backpay once it's approved.

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Did you ever find out what was causing the delay in your case?

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turned out they were waiting for my previous employer to respond to some verification request but nobody told me that. Only found out when I finally got through to an agent

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keep filing those weekly claims! even if ur not getting paid yet you need to maintain ur claim or you'll lose everything

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If you're having trouble reaching NYS Department of Labor to clarify any of these issues, I found claimyr.com really helpful. They have a service that calls the unemployment office for you and gets you connected to an actual agent. There's even a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication limbo for weeks trying to call myself, but they got me through in like 20 minutes to resolve my eligibility question.

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Never heard of that service but honestly anything is better than sitting on hold for 3 hours just to get disconnected

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THE SYSTEM IS BROKEN!! Sorry but I've dealt with BOTH types of problems and NYS Department of Labor makes everything harder than it needs to be. They'll find reasons to deny your claim even when you clearly qualify, then their computer systems crash when you try to appeal. It's like they want people to give up and not collect benefits they're entitled to.

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I feel you on this - the whole process seems designed to discourage people from actually getting help

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