New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Val Rossi

If you're having trouble getting through to NYS Department of Labor to understand your claim status or need help with job search requirements, I found this service called Claimyr that actually gets you connected to real agents. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call on my own when I had questions about my weekly claim filing.

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Thanks for the tip! I might need that if my neighbor decides to start filing for unemployment again.

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The technical definition makes sense from an economic policy perspective. If someone isn't actively participating in the job market, they're not affecting wage competition or labor supply. NYS Department of Labor needs to track people who are actually competing for available positions to get an accurate picture of labor market conditions.

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I had such a hard time getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals and when I did get through, I'd get hung up on after waiting forever. Eventually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Was actually pretty straightforward and saved me hours of frustration trying to get answers about my adjudication.

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Never heard of that but honestly anything that helps with their phone system sounds worth trying. How much does something like that cost?

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I don't remember the exact cost but it was worth it for me to get my questions answered quickly instead of wasting days trying to get through on my own.

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Ugh the NYS Department of Labor system is such a nightmare. They make it impossible to reach anyone and then act like it's your fault when you can't figure out their confusing website. I've been dealing with them for months over an overpayment issue and still haven't gotten a straight answer from anyone.

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I feel you on the frustration but for the original question - definitely file right away. Don't let the system's problems delay you from getting the benefits you're entitled to.

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I've been trying to call NYS Department of Labor for weeks about this exact question and can never get through! The phone system is impossible. Has anyone found a way to actually talk to someone there?

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I used this service called Claimyr that gets you through to NYS Department of Labor agents automatically. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my partial unemployment questions answered in like 20 minutes instead of calling for days.

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ugh the whole system is so backwards, why would they care about DAYS instead of actual hours worked?? makes no sense whatsoever

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I think it's because they want to encourage people to find full-time work instead of just picking up random shifts here and there.

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Vince Eh

You won't have to pay anything back if you file in good faith and answer all questions honestly. NYS Department of Labor will review your work history and wage records to determine eligibility. If you don't qualify, they'll just deny the claim - no penalties for trying. Given your situation with the layoff and your earnings, you should definitely qualify. The online application walks you through everything step by step.

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Amina Sy

Just file the claim and let them figure it out!! The worst they can say is no and then you'll know for sure. I spent weeks trying to figure out if I qualified and should have just applied right away. The system will calculate your benefits automatically based on your wage history.

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That's probably good advice. I keep overthinking this when I should just apply and see what happens. Thanks everyone for the help!

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I had trouble reaching NYS Department of Labor when I needed to clarify my disqualification reasons. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent was able to explain exactly why my claim was denied and what documentation I needed for my appeal.

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That sounds really helpful. Did they charge you for that service or was it free?

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Also remember you can't collect unemployment if you're working full-time hours, even if the pay is low. And if you turn down a job offer that NYS Department of Labor considers "suitable work," that can disqualify you too. Suitable work generally means anything in your field or something you're qualified for, even if it pays less than your previous job.

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