New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Eli Wang

Unemployment is basically a safety net but NYS Department of Labor makes it so hard to access! They act like they're doing us a favor when we paid into this system through our paychecks. The whole adjudication process is just them trying to find reasons to deny claims.

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That's not really fair - they have to verify claims to prevent fraud. But I agree the process takes way too long.

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Make sure you're completing your job search requirements while waiting. Even though you're not getting paid yet, you still need to log your work search activities. You'll need to show 3 job contacts per week in NY. Keep detailed records because they can ask for proof later.

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Don't let them intimidate you! File anyway and make them prove it was misconduct. The burden is on the employer to show you did something wrong. Most companies don't even bother to fight it unless it was really serious.

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same thing happened to me and I got approved no problem

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The whole system is designed to make it as difficult as possible to actually get your money. They'll find any excuse to delay or deny your claim. Make sure you document EVERYTHING because they'll question every little detail. And don't even get me started on the job search requirements - it's like they want you to waste time applying for jobs you're not qualified for just to meet their arbitrary quotas.

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While the system can be frustrating, following the requirements properly usually results in timely payments. The job search requirement exists to encourage active employment seeking.

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same thing happened to me when the restaurant i worked at closed down permanently. took me a few tries to understand the weekly certification process but now its automatic. just remember to answer all the questions honestly about any work you did that week even if its just a few hours

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I had such a hard time getting through to anyone at NYS Department of Labor when my claim was stuck. Ended up using this service called Claimyr (claimyr.com) that got me connected to an actual agent who could check my claim status. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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Never heard of that before, does it actually work or is it just another scam?

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It's legit, I was skeptical too but I was desperate to find out why my claim was taking so long. Worth it just to get actual information instead of guessing.

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THE WHOLE SYSTEM IS A JOKE! I've been waiting 6 weeks and still nothing. They make it impossible to reach anyone and the website is useless. Meanwhile bills keep coming and they act like we're all trying to scam them.

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I feel you, the stress is unreal when you're waiting for money you need to survive

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Just make sure you keep up with your weekly claims and job search requirements while collecting. The NYS Department of Labor is pretty strict about that stuff and you don't want to get hit with an overpayment later.

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Good point - what exactly are the job search requirements? I want to make sure I do everything right.

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I had trouble getting through to NYS Department of Labor when I needed to verify some information about my claim status. If you run into issues reaching them by phone, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me a lot of frustration with busy signals.

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Interesting, I might need to check that out. The NYS Department of Labor phone lines are always jammed.

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