New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

People love to make unemployment benefits political when it's just a basic insurance program. You paid into it through payroll deductions, you lost your job through no fault of your own, you get benefits. Simple as that.

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Wait so if I worked part time for most of 2024 but full time the last few months before getting laid off, does that affect my benefit amount? I'm getting like $180 a week which seems low

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Your weekly benefit amount is calculated based on your highest earning quarter in your base period. If most of your work was part-time, that would definitely impact the calculation. You can check your monetary determination on the NYS Department of Labor website for the exact breakdown.

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I helped my sister file hers last month and it was pretty smooth actually. The my.ny.gov website walks you through everything step by step. Just make sure you have your Social Security number, driver's license, and employment info from the last 18 months ready before you start.

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honestly the worst part is the waiting and not knowing whats happening with your claim. like you file and then its just radio silence for weeks. at least when i finally got approved the back pay came all at once which helped with bills that had piled up

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How long did you end up waiting? And did they give you any updates during that time?

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about 5 weeks total. only update was when my claim status changed from pending to approved on the website. no emails or calls or anything

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just make sure you apply right away if it happens!! you can file online through my.ny.gov and it's pretty straightforward. don't wait around because there's a waiting period anyway

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Mei Liu

Good point about applying right away. How long is the waiting period usually?

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ugh the whole system is so stressful when you're already dealing with losing your job. I went through this same thing and it took forever to get answers. Just document everything with your employer - any emails, performance reviews, anything that shows you weren't doing anything wrong on purpose.

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the amount varies a lot. my friend gets like $450 but i only get $280 even though we made similar money. depends on when you worked and how much you made in specific quarters i think

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To clarify the base period calculation - NYS Department of Labor uses your highest quarter earnings to determine your weekly benefit rate, which is roughly 1/26th of that amount. There's also a minimum ($124/week) and maximum ($504/week for 2025). If you worked multiple jobs, they'll combine all your covered wages from different employers during your base period.

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ok that makes more sense. so if my highest quarter was like $15,000 i'd get around $575 per week? but you said max is $504 so i'd get the max?

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Exactly right - if your calculation comes out higher than $504, you'd receive the maximum amount. The formula helps ensure higher earners get more support while capping it at a reasonable level.

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This whole system is confusing AF honestly. Like why cant they just make it simple and consistent across all states??

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The key thing to remember is that unemployment insurance follows your work location, not your residence. Since your employer has been paying unemployment insurance taxes to New York State, that's where your benefits would come from if needed. Keep your pay stubs showing the NY tax withholdings as they'll be helpful documentation if you ever need to file a claim with NYS Department of Labor.

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