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I had such a hard time getting through to anyone at NYS Department of Labor when my claim was stuck. Ended up using this service called Claimyr (claimyr.com) that got me connected to an actual agent who could check my claim status. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
From a personal finance perspective, unemployment is definitely systematic risk for your household budget regardless of what the textbooks say. When you lose your job, it affects everything - your ability to pay bills, your credit score if you miss payments, your retirement savings if you have to withdraw early. The fact that NYS Department of Labor benefits only replace a fraction of your income makes it even more systematic to your personal financial system.
the whole unemployment measurement system is pretty outdated IMO, doesnt capture gig workers or people who gave up looking very well
Good point about gig workers. The survey has been updated to better capture non-traditional employment, but it's still not perfect. NYS Department of Labor also publishes alternative measures like U-6 which includes discouraged workers and those working part-time for economic reasons. For your research, you might want to look at both the standard U-3 rate and these broader measures.
If you're having trouble explaining this to people or need to contact the NYS Department of Labor for any reason, I found a service called Claimyr (claimyr.com) that helps you actually get through to agents when the phone lines are constantly busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to talk to someone about your claim details.
Hunter Hampton
The whole system is designed to make it as difficult as possible to actually get your money. They'll find any excuse to delay or deny your claim. Make sure you document EVERYTHING because they'll question every little detail. And don't even get me started on the job search requirements - it's like they want you to waste time applying for jobs you're not qualified for just to meet their arbitrary quotas.
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Grant Vikers
•While the system can be frustrating, following the requirements properly usually results in timely payments. The job search requirement exists to encourage active employment seeking.
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Sofia Peña
same thing happened to me when the restaurant i worked at closed down permanently. took me a few tries to understand the weekly certification process but now its automatic. just remember to answer all the questions honestly about any work you did that week even if its just a few hours
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