New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to ask about this stuff directly, I used a service called claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my own termination situation and they got me connected within a few hours. Really helped me understand exactly what documentation I needed for my case.

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Thanks, I might check that out. The phone lines are always busy when I try to call.

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Whatever you do, don't try to game the system. NYS Department of Labor has seen every trick in the book and they WILL find out if you deliberately got yourself fired. Better to focus on building a case for constructive dismissal if the work environment is truly toxic - document harassment, unsafe conditions, or unreasonable demands that make the job impossible to perform.

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just be glad you got benefits at all... ive been waiting 6 weeks for my adjudication to clear and still nothing

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Ugh that's terrible! Have you tried reaching out to your local assembly member's office? Sometimes they can help push things along when adjudication drags on that long.

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Mei Wong

The whole calculation system is so unnecessarily complicated. Why can't they just make it a simple percentage of your previous year's income like some other benefits do? The NYS Department of Labor website explains it like you need a PhD in mathematics to understand it.

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I had trouble reaching NYS Department of Labor when my claim was under review after being terminated. Spent weeks trying to call them with no luck. Finally used Claimyr (claimyr.com) to get through to an actual agent who explained exactly what documentation I needed for my case. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand the process better and get my claim approved.

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Thanks for the tip! I'll check that out if I end up needing to file a claim.

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The unemployment system is so confusing!! I got fired from my job last year and it took forever to figure out if I was eligible or not. They make you jump through so many hoops and the website is impossible to navigate. But yeah, generally speaking if you get fired for performance issues rather than misconduct you should be able to get benefits.

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I struggled with getting through to NYS Department of Labor when I had questions during my filing process. The phone lines are constantly busy and the online chat rarely works. I ended up using a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time and stress when I needed to clarify some employment dates that were confusing me.

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That's interesting, never heard of that service before. Did they charge a lot for helping you get through?

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They focus on just getting you connected to the right person rather than giving advice themselves. Was worth it for me since I was getting nowhere with regular calling.

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One thing they don't tell you upfront - if you have ANY questions about your employment history or eligibility, expect your claim to go into adjudication. Mine sat there for 3 weeks because I had a brief contract job that ended right before my layoff. The NYS Department of Labor system flags anything that looks remotely complicated and then you're stuck waiting for a human to review it.

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Oh no, I did have a short temp job earlier this year. Should I mention that even if it was only two weeks?

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Yes, absolutely mention ALL employment in the past 18 months, even brief periods. It's better to be thorough upfront than have them discover it later and question your honesty.

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honestly the whole system is set up to make it hard to get real answers about anything including basic statistics. been trying to get data for my nonprofit for months

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Also check out the Federal Reserve Bank of New York - they did some good analysis on unemployment patterns by demographic groups. Their data showed that workers over 50 had longer unemployment durations even though they might not have filed as many initial claims.

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