New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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This whole system is confusing AF honestly. Like why cant they just make it simple and consistent across all states??

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Ellie Kim

The key thing to remember is that unemployment insurance follows your work location, not your residence. Since your employer has been paying unemployment insurance taxes to New York State, that's where your benefits would come from if needed. Keep your pay stubs showing the NY tax withholdings as they'll be helpful documentation if you ever need to file a claim with NYS Department of Labor.

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Zara Shah

the amount varies a lot. my friend gets like $450 but i only get $280 even though we made similar money. depends on when you worked and how much you made in specific quarters i think

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To clarify the base period calculation - NYS Department of Labor uses your highest quarter earnings to determine your weekly benefit rate, which is roughly 1/26th of that amount. There's also a minimum ($124/week) and maximum ($504/week for 2025). If you worked multiple jobs, they'll combine all your covered wages from different employers during your base period.

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ok that makes more sense. so if my highest quarter was like $15,000 i'd get around $575 per week? but you said max is $504 so i'd get the max?

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Exactly right - if your calculation comes out higher than $504, you'd receive the maximum amount. The formula helps ensure higher earners get more support while capping it at a reasonable level.

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I had trouble reaching NYS Department of Labor by phone when I needed to check on my claim status after getting laid off. Kept getting busy signals and getting hung up on. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my job separation details.

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Good to know there are options if I run into problems reaching them. Hopefully I won't need it but I'll keep that in mind.

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Make sure you understand the job search requirements too! You'll need to keep a log of your job search activities and be able and available for work. The NYS Department of Labor will ask about this when you file your weekly claims.

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NeonNova

The NYS unemployment system is so confusing!! I've been trying to figure out the same thing and everyone gives different answers. Some people told me there are federal programs that pay more but I can't find any info about that on the my.ny.gov website.

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Those federal programs ended in 2021. Right now it's just regular state unemployment insurance through NYS Department of Labor. The benefit formula is pretty straightforward - they look at your highest quarter of earnings in your base period and calculate from there. At $75k annually, the original poster should get a good benefit amount.

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Just to add - make sure you apply as soon as possible! Your benefit amount is locked in based on when you file, and there's no going back to get a higher rate later even if you find out you qualified for more. I learned this the hard way.

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For your economics class, remember that frictional unemployment is actually considered positive because it indicates a dynamic labor market where people can move between jobs. It's different from structural unemployment (skills mismatch) or cyclical unemployment (due to economic downturns).

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wait so if someone gets laid off vs quits that changes the unemployment type? im so confused about all these categories

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No, the economic classification stays the same - both would be frictional if it's temporary job searching. But for NYS Department of Labor benefits, being laid off usually makes you eligible while quitting usually doesn't.

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