Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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If you're seeing gaps or weird dates from 2020, definitely get that sorted out. NYS Department of Labor had so many system issues back then that a lot of people have incorrect information in their profiles. You can try calling but honestly, if you need to reach someone quickly about claim history issues, I used a service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
I remember those days - couldn't get through to NYS Department of Labor for WEEKS. The phone lines were constantly busy and the website kept crashing.
2020 was a nightmare honestly. unemployment hit like 15% in some areas of NY. everyone i knew was filing claims and the whole system just fell apart. took months to get straightened out
Same here. I think a lot of people still have unresolved issues from that time period. The emergency programs created so much confusion with regular UI benefits that NYS Department of Labor is still sorting through the mess in 2025.
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If you're having trouble getting through to NYS Department of Labor to ask questions about your payments, I had good luck with a service called Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through on my own. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
Interesting, never heard of that. Did they charge you anything for helping you get through?
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I had trouble reaching NYS Department of Labor by phone when I had questions about my employer's tax status. If you need to speak with someone directly about your specific situation, I found this service called Claimyr that helps you get through to actual agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it way easier than trying to call repeatedly myself.
Never heard of that but honestly anything is better than sitting on hold for hours with NYS Department of Labor. Did they actually help you get answers?
Yeah, got connected to an agent within like 30 minutes and they were able to look up my employer's account status right away. Saved me a lot of stress.
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I've noticed similar patterns with NYS Department of Labor processing. My theory is that certain industries or claim types get flagged more often for additional review. It's not random - there seem to be institutional biases built into how they handle different situations. The individual experience of waiting feels personal, but when you step back, you can see it's really about how the whole unemployment infrastructure operates.
totally agree! my friend works in retail and her claim went through in 2 weeks but mine from tech consulting has been stuck for over a month. definitely seems like some systematic differences in how NYS Department of Labor treats different types of work
Look, I've been through this process multiple times and while I appreciate the sociological analysis, the practical reality is you need to work within the existing NYS Department of Labor system. Focus on documenting everything, following up regularly, and using available resources to navigate the bureaucracy. The bigger picture is interesting but won't speed up your individual claim.
You're right about needing practical solutions too. I guess I'm just trying to make sense of why this is so complicated when it should be straightforward. Still going to keep pushing for resolution on my specific case.
Finley Garrett
I had such a hard time getting through to NYS Department of Labor to even ask these basic questions. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who walked me through the whole qualification process. There's even a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole thing so much less stressful.
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Madison Tipne
•Never heard of that before but might be worth trying. The NYS Department of Labor phone system is absolutely terrible.
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Madison Tipne
Just remember you have to file weekly claims even while your initial claim is being processed. Don't skip weeks or you could lose benefits for those periods!
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