New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

congrats!! i remember 2019 when literally everywhere was hiring and unemployment was super low. now its the opposite lol. did you have to do the job search requirements during your adjudication or do those start after approval?

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Job search requirements start after approval. I have to log 3 job contacts per week now that my claim is active.

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The 'good old days' of low unemployment feel like a lifetime ago. Glad you got approved though - the waiting is the worst part of this whole process.

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I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility calculation. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount and requirements.

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That sounds helpful - did they charge you for connecting to NYS Department of Labor? I'm worried about scam services.

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It's a legitimate service, not a scam. They help you get through the phone queues to speak with actual NYS Department of Labor representatives. Much better than spending hours trying to call yourself.

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Just apply online through my.ny.gov and see what happens. Worst case they say no. The whole process is pretty straightforward once you get started.

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honestly the whole system is ridiculous... you pay into unemployment insurance for years and then when you need it for a few weeks they find every excuse to deny you. meanwhile people game the system all the time and get benefits they shouldn't

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I feel your frustration but the rules are pretty clear about voluntary separation. It's designed to help people who lose jobs involuntarily, not cover gaps between chosen employment.

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Just went through something similar when I switched from my accounting job to a new firm. The 4-week gap killed me financially but I couldn't get unemployment. Had to pick up some freelance work to bridge the gap. Maybe look into temp agencies or gig work for those 6 weeks?

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Just make sure you're filing your weekly claims every week even while your initial claim is being processed! I made the mistake of waiting until my claim was approved and it delayed everything. You can't get paid for weeks you don't file, even retroactively.

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The whole system is a joke tbh. They make it as difficult as possible and then act like they're doing you a favor. I've been waiting 5 weeks for adjudication on mine and still no word. Meanwhile bills keep coming...

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Noah Lee

I understand the frustration, but 5 weeks for adjudication isn't necessarily abnormal if there are complex issues to resolve. Have you tried calling or checking if they need additional documentation from you?

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If you're having trouble reaching NYS Department of Labor about employer tax questions or anything related to claims, I found this service called Claimyr (claimyr.com) that helps people get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to get through their phone system when I needed clarification about my employer's response to my claim.

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Thanks for the tip! The NYS Department of Labor phone system is definitely a nightmare to navigate.

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yeah my company pays unemployment taxes quarterly its a big chunk of money especially since we had some layoffs last year that probably raised our rate

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