New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, what's the base period thing? I've only been working for 8 months at my current job. Does that mean I wouldn't qualify if I got laid off tomorrow?

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The base period is the first 4 of the last 5 completed calendar quarters before you file. So if you file in January 2025, your base period would be January-December 2024. You need sufficient wages during that time period to qualify. If you've only worked 8 months, you might still qualify depending on when you started and how much you earned.

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also know that if you get any severance pay or vacation payout it might delay when your benefits start!! learned this the hard way

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Oh wow I never thought about that. Good to know for planning purposes.

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The tax thing with unemployment is such BS. Like we're already struggling financially and then they want to tax the measly benefits too. I had to pay back like $600 when I did my taxes because I didn't know about the withholding option.

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totally agree, seems backwards to tax money that's supposed to help people get back on their feet

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One more thing - make sure the amount on your 1099-G matches what you actually received. Sometimes there are errors and you don't want to pay taxes on money you never got. Keep your records from NYS Department of Labor showing your weekly payment amounts to verify everything adds up correctly.

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I had trouble getting through to NYS Department of Labor when I needed help with my claim status. Ended up using this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending hours on hold.

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Interesting, I'll bookmark that in case I run into issues. Hopefully the online filing goes smoothly though.

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ugh the whole system is such a mess, good luck getting anyone to actually help you if something goes wrong with your application

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If you're having trouble reaching someone at NYS Department of Labor to discuss your case, I had good luck using Claimyr (claimyr.com) to get through to an actual agent. They handle the calling and waiting for you, which saved me hours of being on hold. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for getting clarification on my disqualification before I filed my appeal.

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Thanks, I'll check that out. I've been trying to call for days but can never get through.

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same thing happened to my friend except it turned out she accidentally said something wrong when she filed that made it sound like she quit voluntarily. The good news is that if you have proof you were laid off the appeal process usually works in your favor. just make sure you meet that 30 day deadline!

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The whole system is ridiculous tbh. You can't get benefits if you quit even if your boss is making your life hell, but you also can't get benefits if you get fired for pushing back against unfair treatment. It's like they want people to just accept abuse at work. I've been trying to reach someone at NYS Department of Labor for weeks about my own situation and can never get through on the phone.

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If you're having trouble reaching NYS Department of Labor by phone, you might want to try claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I was stuck in adjudication and finally got to talk to someone who could explain what was holding up my claim.

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Thanks, I'll check that out. At this point I'm willing to try anything to get some answers about my claim status.

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just quit if its that bad and worry about unemployment later, your mental health is more important than money

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I appreciate that but I really need the income to pay my bills. I can't afford to be without benefits for months while fighting a denial.

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