New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble reaching NYS Department of Labor to clarify your specific situation, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed to verify my work reporting requirements.

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That's interesting - I've been trying to call for two days with no luck. How does that service work exactly?

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Bottom line: unemployment means you lost work through no fault of your own AND you're able/available to work. Part-time earnings don't disqualify you but get reported and may reduce your weekly benefit amount. Always better to apply and let them determine eligibility than assume you don't qualify.

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If you're having trouble reaching NYS Department of Labor to clarify anything about your benefits or tax forms, I found this service called Claimyr that helps you get through to an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call on my own.

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That's interesting, I might need to try that if I have more questions about my 1099-G form.

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Just to add - unemployment benefits also don't count toward your Social Security earnings record, which is another way they differ from regular wages. Important to know if you're close to retirement and tracking your earnings history.

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I've been dealing with NYS Department of Labor for months and the phone system is impossible! If you need to change your tax withholding or ask questions about this stuff, good luck getting through. I found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected.

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That sounds really helpful! I was dreading having to call them about anything. Does it actually work for getting through?

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Yeah it worked for me when I needed to fix an issue with my weekly claims. Way better than the usual runaround you get trying to call directly.

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The whole tax situation with unemployment is so frustrating. They don't explain any of this clearly when you first apply. I ended up owing like $800 at tax time because I didn't know about the withholding option. NYS Department of Labor really needs to do better at educating people about this stuff upfront.

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Ugh same thing happened to my sister last year! She had no idea unemployment was taxable income.

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I had trouble getting through to NYS Department of Labor when I needed verification letters for a loan application. The phone lines are always busy and the online chat never works. If you need to talk to someone about getting official benefit verification documents, I found this service called Claimyr (claimyr.com) that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Interesting, never heard of that service before. Did they actually help you reach someone at NYS Department of Labor?

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Yeah, got connected within like 20 minutes instead of spending all day calling. The agent was able to email me the benefit verification letter I needed for my loan application.

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ugh the whole system is so frustrating when youre already stressed about money... like why cant they just have better verification processes online instead of making us jump through hoops

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I feel you. The my.ny.gov site is better than it used to be but still not great for getting official documents quickly.

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I had the same confusion when I first filed! The federal unemployment tax act is essentially the federal government's way of helping states maintain their unemployment systems. New York gets federal funding that helps supplement what the state collects from employers. As a claimant, you don't need to worry about FUTA itself - just focus on whether you want taxes withheld from your weekly payments. You can change this setting in your my.ny.gov account under payment preferences.

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This is super helpful! I've been trying to reach NYS Department of Labor to ask about tax withholding but their phone lines are always busy. Have you had any luck getting through to them recently?

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I actually used a service called Claimyr (claimyr.com) to get through to a NYS Department of Labor agent about my tax withholding questions. They have this system that waits on hold for you and connects you when an agent is available. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself and actually got my withholding set up properly.

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honestly the whole tax situation with unemployment is confusing as hell. between FUTA and state taxes and federal taxes on benefits its like they want us to mess it up

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I get the frustration, but once you understand the basics it's not too bad. FUTA = employer pays it, not your problem. Income taxes on benefits = your choice to withhold or pay later. That's really all you need to know as a claimant.

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