New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I learned this the hard way last year - got a huge tax bill because I didn't have anything withheld. If you're having trouble reaching someone at NYS Department of Labor to change your withholding settings, I found this service called Claimyr that helps you actually get through to a live agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call.

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How much does something like that cost though? Seems like it should be free to update your own account settings.

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It's not about updating settings - those you can do online. It's for when you need to actually talk to someone about your specific situation. Sometimes the online system doesn't work right or you have questions that need a human to answer.

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Just a heads up - if you're doing any side work or gig work while collecting UI, that income is also taxable AND you need to report it on your weekly claims. Don't forget about that when tax time comes around.

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Good point! I've been doing some freelance work here and there. I report it on my weekly claims but I should probably set aside money for taxes on that too.

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The NYS Department of Labor phone system is impossible when you're trying to get clarification on denials. Spent weeks calling and either got disconnected or couldn't get through. Finally used this service called Claimyr (claimyr.com) that actually got me connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out my denial was due to a simple documentation issue that got cleared up once I could actually talk to someone.

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How much does that service cost? I'm already worried about money if I quit my job.

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It's worth it to actually reach someone instead of calling for weeks. Much cheaper than missing out on benefits because you can't get through to explain your situation.

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Also remember they can deny you if you're not a US citizen or don't have work authorization. And if you moved to another state you have to transfer your claim properly or they might deny it. The system is really picky about paperwork and deadlines.

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The whole system is backwards! They penalize you for having skills and education. I've been unemployed for 4 months with a PhD and they act like I'm being picky when I don't apply to be a cashier. The 'suitable work' standards are a joke - they change the rules depending on who's reviewing your case.

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I understand the frustration, but the suitable work provisions do generally protect higher-skilled workers, especially in the first several weeks of benefits. If you're getting inconsistent determinations, that's definitely worth appealing.

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same boat here with my MBA... took 3 months to find something decent but NYS Department of Labor kept questioning every week why i wasn't working at mcdonalds or whatever. the job search requirements are nuts when you're in a specialized field

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wait so if you get fired for like attendance issues does that disqualify you?? asking for a friend lol

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Being fired for misconduct can disqualify you, but it depends on the specific circumstances. Attendance issues might not always count as misconduct if there were legitimate reasons. Your 'friend' should still apply and let NYS Department of Labor make the determination.

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I've seen people get benefits for all sorts of reasons for unemployment. Seasonal layoffs, company downsizing, even some people who quit for health reasons. The key is being honest on your application and providing any documentation they ask for during adjudication.

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Just to clarify on the job search requirements - you need to start doing work search activities the week after you file your claim. Keep detailed records because they do audit these. You can use the state job board, indeed, company websites, networking events, etc. Each activity needs to be documented with date, employer/contact, and type of activity.

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Got it, so I should file this week and then start the job search activities next week when I do my first weekly claim?

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Exactly right! And make sure you're actually available for work and actively seeking employment during every week you claim benefits.

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honestly just file it, worst case scenario you get denied and you're in the same position as now. but if you get approved thats money in your pocket while you job hunt. the online system works fine most of the time, just slow sometimes

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