New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor when I needed to clarify my disqualification reasons. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent was able to explain exactly why my claim was denied and what documentation I needed for my appeal.

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That sounds really helpful. Did they charge you for that service or was it free?

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Also remember you can't collect unemployment if you're working full-time hours, even if the pay is low. And if you turn down a job offer that NYS Department of Labor considers "suitable work," that can disqualify you too. Suitable work generally means anything in your field or something you're qualified for, even if it pays less than your previous job.

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Don't get your hopes up about unemployment being easy money. The system is designed to make it as difficult as possible. You'll spend half your time dealing with their broken website and the other half trying to prove you deserve the pittance they give you. And God forbid you make one small mistake on your weekly claim because they'll cut you off faster than you can blink.

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I mean it's not perfect but it kept me afloat when I got laid off. Better than nothing right?

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One important thing to remember is that you need to file your claim as soon as possible after losing your job. You can't get benefits for weeks before you file, so don't wait. Also make sure you have your recent pay stubs and employment information ready when you apply online through my.ny.gov. The whole process usually takes 2-3 weeks before you see your first payment if everything goes smoothly.

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If you're having trouble reaching NYS Department of Labor about your adjudication status, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Much easier than trying to call during peak hours and getting disconnected.

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Thanks I'll check that out! I've been trying to call for days with no luck.

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Same here, lower rates sound good in theory but when you're dealing with unemployment bureaucracy it feels pretty disconnected from reality

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Vince Eh

You won't have to pay anything back if you file in good faith and answer all questions honestly. NYS Department of Labor will review your work history and wage records to determine eligibility. If you don't qualify, they'll just deny the claim - no penalties for trying. Given your situation with the layoff and your earnings, you should definitely qualify. The online application walks you through everything step by step.

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Amina Sy

Just file the claim and let them figure it out!! The worst they can say is no and then you'll know for sure. I spent weeks trying to figure out if I qualified and should have just applied right away. The system will calculate your benefits automatically based on your wage history.

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That's probably good advice. I keep overthinking this when I should just apply and see what happens. Thanks everyone for the help!

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If you're having trouble reaching NYS Department of Labor to get clarification on your specific situation, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals when I had questions about my claim status.

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That might be helpful, I've been trying to call them for days about something else and can never get through.

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Just to add - if you do end up owing taxes on your unemployment benefits, you can usually set up a payment plan with the IRS if you can't pay it all at once. Don't stress too much about it, lots of people are in the same boat!

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