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I've been trying to call NYS Department of Labor for weeks about this exact question and can never get through! The phone system is impossible. Has anyone found a way to actually talk to someone there?
I used this service called Claimyr that gets you through to NYS Department of Labor agents automatically. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my partial unemployment questions answered in like 20 minutes instead of calling for days.
I had trouble reaching NYS Department of Labor by phone when I needed to check on my claim status after getting laid off. Kept getting busy signals and getting hung up on. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my job separation details.
If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, there's a service called Claimyr that can help you actually reach a live agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Sometimes talking to an actual person at NYS Department of Labor before you quit can help you understand exactly what documentation you'd need.
If you're having trouble reaching NYS Department of Labor about your adjudication status, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Much easier than trying to call during peak hours and getting disconnected.
NebulaNomad
I had trouble reaching NYS Department of Labor when I needed to clarify my disqualification reasons. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent was able to explain exactly why my claim was denied and what documentation I needed for my appeal.
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Javier Torres
•That sounds really helpful. Did they charge you for that service or was it free?
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Freya Thomsen
Also remember you can't collect unemployment if you're working full-time hours, even if the pay is low. And if you turn down a job offer that NYS Department of Labor considers "suitable work," that can disqualify you too. Suitable work generally means anything in your field or something you're qualified for, even if it pays less than your previous job.
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