New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just want to add that when you file make sure you have all your employment info ready - employer names, addresses, dates of employment, and reason for separation. The NYS Department of Labor will verify everything with your employers so don't guess on dates or details.

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ugh the whole system is such a mess. took me forever to figure out how to even apply online and then they made me wait weeks for adjudication. good luck dealing with that bureaucracy

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The initial application process has actually improved a lot recently. Most straightforward cases get approved within 1-2 weeks now if you provide complete information upfront.

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The whole system is ridiculous anyway. They tell you to look for work but then the available jobs don't pay enough to live on. Minimum wage in NY might sound decent but when you factor in rent and everything else, you're better off staying on unemployment. It's like they want to force people into poverty wages.

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I understand the frustration, but the goal of unemployment benefits is temporary income replacement while you search for comparable work. The suitable work provisions exist to give you time to find appropriate employment without forcing you into significantly lower-paying positions immediately.

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had similar issue when i was on UI couple years ago, ended up taking a part time minimum wage thing just to show i was working but kept looking for better jobs. you can work part time and still collect some benefits i think

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Don't forget that unemployment benefits are taxable income! I learned that the hard way come tax season. Even if you have taxes withheld you might still owe more depending on your total income for the year.

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yeah the tax thing got me too. wish they explained that better when you first sign up

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If you're having trouble getting through to NYS Department of Labor on the phone to check your claim status, I had good luck using Claimyr (claimyr.com). They have this system that helps you actually reach a human agent instead of getting stuck in the phone queue forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing when I needed to verify some information about my claim.

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Never heard of that service before but honestly anything is better than spending 3 hours on hold just to get disconnected

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Just went thru this myself last month! Filed on a Tuesday, got approved the following Friday, then had the one week waiting period. First payment hit my account exactly 3 weeks after filing. Make sure your direct deposit info is correct or it'll take even longer if they have to mail a check.

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If you're having trouble getting through to NYS Department of Labor about your 1099-G or have questions about the amounts, I had success using Claimyr (claimyr.com) to actually reach someone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get clarification on some discrepancies in my tax documents that way since calling directly was impossible.

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Interesting, I might check that out. I do have a question about one of the amounts on my 1099-G that doesn't match what I calculated.

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wait so if i got unemployment do i need to file taxes even if i didnt work? i thought you only filed if you made over a certain amount

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Yes, you typically need to file if your unemployment benefits plus any other income exceed the filing threshold for your filing status. For 2024 taxes, that's usually around $13,850 for single filers. But you might want to file anyway if you had taxes withheld - you could get a refund.

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