New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor when I needed to clarify my disqualification reasons. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent was able to explain exactly why my claim was denied and what documentation I needed for my appeal.

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That sounds really helpful. Did they charge you for that service or was it free?

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Also remember you can't collect unemployment if you're working full-time hours, even if the pay is low. And if you turn down a job offer that NYS Department of Labor considers "suitable work," that can disqualify you too. Suitable work generally means anything in your field or something you're qualified for, even if it pays less than your previous job.

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I've been trying to call NYS Department of Labor for weeks about this exact question and can never get through! The phone system is impossible. Has anyone found a way to actually talk to someone there?

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I used this service called Claimyr that gets you through to NYS Department of Labor agents automatically. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my partial unemployment questions answered in like 20 minutes instead of calling for days.

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ugh the whole system is so backwards, why would they care about DAYS instead of actual hours worked?? makes no sense whatsoever

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I think it's because they want to encourage people to find full-time work instead of just picking up random shifts here and there.

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I had trouble reaching NYS Department of Labor by phone when I needed to check on my claim status after getting laid off. Kept getting busy signals and getting hung up on. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my job separation details.

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Good to know there are options if I run into problems reaching them. Hopefully I won't need it but I'll keep that in mind.

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Make sure you understand the job search requirements too! You'll need to keep a log of your job search activities and be able and available for work. The NYS Department of Labor will ask about this when you file your weekly claims.

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If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, there's a service called Claimyr that can help you actually reach a live agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Sometimes talking to an actual person at NYS Department of Labor before you quit can help you understand exactly what documentation you'd need.

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never heard of that but might be worth trying since calling the regular number is impossible

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Just want to add that even if you have good cause, there might be a waiting period before benefits start. And if you worked for your employer for less than a certain amount of time the rules might be different. The whole system is designed to make it as hard as possible honestly.

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If you're having trouble reaching NYS Department of Labor about your adjudication status, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Much easier than trying to call during peak hours and getting disconnected.

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Thanks I'll check that out! I've been trying to call for days with no luck.

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Same here, lower rates sound good in theory but when you're dealing with unemployment bureaucracy it feels pretty disconnected from reality

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