New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

just file anyway and see what happens, worst case they say no but at least you'll know for sure

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The NYS Department of Labor system is so confusing about these requirements! I've been working gig jobs for over a year and still wasn't sure if I qualified when my main contract ended. Turns out as long as you have W-2 or 1099 income during the base period quarters, you should be fine. Don't let the uncertainty stop you from applying.

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That's really helpful to know! I do have W-2s from my part-time job so hopefully that's enough documentation.

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real wage unemployment is when your job pays so little you cant afford basic stuff even while working full time!! its different from regular unemployment where you just dont have a job. the government doesnt really track this kind properly

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That's more about underemployment or working poverty. For unemployment benefits purposes, NYS Department of Labor focuses on your actual wage history to determine benefit amounts.

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I think you're overthinking this. Just make sure you reported all your employers from the past 18 months correctly. The NYS Department of Labor system is pretty straightforward once they process everything.

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The whole system is such a mess. I tried to reapply last month and they're saying my wages don't count or something even though I definitely worked. Now I'm stuck in adjudication AGAIN. NYS Department of Labor makes everything so complicated for no reason.

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That sounds like it might be a reporting issue with your employer. Sometimes wages don't show up in the system right away, especially if your employer was late filing their quarterly reports.

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Good luck with your claim! I hope it goes smoother than mine did.

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If you're having trouble getting through to NYS Department of Labor by phone to ask about your rate, I had success using Claimyr (claimyr.com) to actually connect with someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold for hours when you need specific account information like tax rates.

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never heard of this service before, does it actually work for employer questions or just claimant stuff?

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I used it for an employer issue when I couldn't figure out my quarterly reporting requirements. Worked fine for getting connected to the right department.

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Your rate can change year to year based on your experience rating so make sure you're using the current year's rate notice. Don't use last year's rate by mistake or you'll have to file corrections later.

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THE WHOLE SYSTEM IS SET UP TO CONFUSE SMALL BUSINESS OWNERS! They make it so complicated with all these different thresholds and requirements. Why can't they just have ONE place to register for everything instead of making us jump through hoops with federal AND state agencies?

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To answer your specific question - yes, you're likely already liable based on what you described. With two employees, you should register with NYS Department of Labor immediately and start tracking your quarterly wages. For federal, if you're paying more than $1,500 in any quarter, you'll need to file Form 940. Better to register early and stay compliant than deal with penalties later.

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Okay, I'll start with the NYS Department of Labor registration first thing Monday morning. Thanks for the clear explanation!

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