New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.

$19.99 is charged only once a live NYDOL agent is on the phone with you.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so when I file for unemployment my old job finds out?? I thought that was private information

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Yes, NYS Department of Labor contacts employers to verify the information on your claim. They need to confirm your wages, dates of employment, and reason for leaving. It's part of the standard verification process.

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Don't let them guilt trip you! I've been through this with multiple jobs and some employers just don't like paying into the system. The restaurant industry especially has issues with this because they have high employee turnover. Your manager should understand that unemployment insurance is a cost of doing business, not a personal attack on the company.

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I've been trying to get through to NYS Department of Labor for three days to ask about my claim status and the phone system is completely jammed. Someone told me about this service called Claimyr (claimyr.com) that actually gets you through to a real person at NYS Department of Labor without waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you end up needing to call them about anything.

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never heard of that but anything is better than sitting on hold for 4 hours just to get disconnected

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Just wanted to add that the unemployment rate you see in the news is usually for the whole state, but it varies a lot by region. NYC area tends to be different from upstate. NYS Department of Labor publishes regional breakdowns too if you need more specific data for your research.

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I had such a hard time getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals and when I did get through, I'd get hung up on after waiting forever. Eventually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Was actually pretty straightforward and saved me hours of frustration trying to get answers about my adjudication.

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Never heard of that but honestly anything that helps with their phone system sounds worth trying. How much does something like that cost?

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I don't remember the exact cost but it was worth it for me to get my questions answered quickly instead of wasting days trying to get through on my own.

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Ugh the NYS Department of Labor system is such a nightmare. They make it impossible to reach anyone and then act like it's your fault when you can't figure out their confusing website. I've been dealing with them for months over an overpayment issue and still haven't gotten a straight answer from anyone.

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I feel you on the frustration but for the original question - definitely file right away. Don't let the system's problems delay you from getting the benefits you're entitled to.

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I had trouble reaching NYS Department of Labor when I needed to clarify my disqualification reasons. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent was able to explain exactly why my claim was denied and what documentation I needed for my appeal.

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That sounds really helpful. Did they charge you for that service or was it free?

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Also remember you can't collect unemployment if you're working full-time hours, even if the pay is low. And if you turn down a job offer that NYS Department of Labor considers "suitable work," that can disqualify you too. Suitable work generally means anything in your field or something you're qualified for, even if it pays less than your previous job.

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If you're having trouble reaching NYS Department of Labor about your adjudication status, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Much easier than trying to call during peak hours and getting disconnected.

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Thanks I'll check that out! I've been trying to call for days with no luck.

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Same here, lower rates sound good in theory but when you're dealing with unemployment bureaucracy it feels pretty disconnected from reality

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