New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Mei Wong

honestly the whole system is kind of a mess though. like yes unemployment exists to help people but good luck actually getting help when you need it. i was on unemployment for 6 months during covid and it was a nightmare trying to get anyone at NYS Department of Labor to answer questions

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same here! the website would crash constantly and calling was pointless

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To add to what others said - unemployment also helps prevent people from taking jobs way below their skill level just to survive. This keeps wages more stable across the economy. Without it, desperate job seekers would drive down wages for everyone. The NYS Department of Labor requires you to actively search for work though, so it's not just free money - you have responsibilities while receiving benefits.

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just be glad you got benefits at all... ive been waiting 6 weeks for my adjudication to clear and still nothing

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Ugh that's terrible! Have you tried reaching out to your local assembly member's office? Sometimes they can help push things along when adjudication drags on that long.

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Mei Wong

The whole calculation system is so unnecessarily complicated. Why can't they just make it a simple percentage of your previous year's income like some other benefits do? The NYS Department of Labor website explains it like you need a PhD in mathematics to understand it.

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congrats!! i remember 2019 when literally everywhere was hiring and unemployment was super low. now its the opposite lol. did you have to do the job search requirements during your adjudication or do those start after approval?

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Job search requirements start after approval. I have to log 3 job contacts per week now that my claim is active.

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The 'good old days' of low unemployment feel like a lifetime ago. Glad you got approved though - the waiting is the worst part of this whole process.

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The unemployment system is SO broken. They deny people for the smallest things but then take forever to process appeals. I got denied initially for 'insufficient wages' even though I worked full time for 8 months. Turns out my employer reported my wages wrong to NYS Department of Labor. Had to fight for 3 months to get it corrected.

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Wow that's terrible! At least you got it fixed eventually. I'm worried about waiting months for an appeal decision when I need the money now.

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For anyone dealing with misconduct disqualifications, here's what you need to know: NYS Department of Labor has to prove that your actions were deliberate violations of reasonable employer expectations. Simple mistakes or inability to meet performance standards usually don't qualify as misconduct. Document everything about your termination and gather any performance reviews or communications with your supervisor for your appeal hearing.

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If she does get denied, yes she can absolutely appeal. You have 30 days from the determination date to file an appeal with NYS Department of Labor. The appeal goes to an administrative law judge who reviews the case independently. I've had good luck reaching actual agents to discuss my case by using a service called Claimyr (claimyr.com) - they help you get through to NYS Department of Labor phone agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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omg thank you for mentioning claimyr! i've been trying to call NYS Department of Labor for weeks about my adjudication and can never get through. definitely checking this out

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That sounds helpful! My sister has been dreading having to call if she gets denied. How long do appeals usually take to get resolved?

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appeals can take 2-3 months easily, sometimes longer if they're backed up. but if you win the appeal you get all the back pay from when you should have been getting benefits. just make sure to keep filing weekly claims even while appealing or you'll lose those weeks forever

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