New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to ask about tax withholding options when I was on unemployment in 2021. Their phone lines were constantly busy and the online chat never worked. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Finally got my tax questions answered and set up withholding for the rest of my claim period.

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Did that actually work? I've been trying to call NYS Department of Labor about setting up withholding for my current claim and can never get through.

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Yeah it worked great for me. You just tell them what you need help with and they handle getting you connected to the right department. Way better than sitting on hold for hours.

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ugh the tax situation for 2021 unemployment was such a mess. i remember having to amend my return because i filed before they announced the $10,200 exclusion. at least now i know to have taxes withheld if i ever need unemployment again

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Also make sure you understand the difference between regular UI and other programs. I got confused at first thinking I qualified for something I didn't. Stick to regular unemployment insurance unless you have specific circumstances like being on standby from your employer.

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same boat as OP... this is all overwhelming when you're already stressed about losing your job. thanks for the helpful responses everyone

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Had a similar situation last year when my freelance graphic design work disappeared. Took me forever to get through to someone at NYS Department of Labor to ask questions. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turns out I did qualify based on some contract work that had been treated as W-2.

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Never heard of that service before but might be worth trying since calling NYS Department of Labor directly is impossible these days. How much does it cost?

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They don't really focus on pricing on their site, more about getting you through to speak with someone when you need answers. Was worth it for me since I was stuck for weeks trying to figure out my eligibility.

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The whole system is so confusing! I've been self-employed for years and never really understood how any of this works. Good luck getting answers from NYS Department of Labor - their website is like a maze.

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The system is so confusing!! I never know if I'm supposed to report gross pay or net pay. And what about tips? I work at a restaurant part time and sometimes get cash tips that aren't on my paycheck.

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You report gross earnings, including all tips. Cash tips definitely need to be reported even if they're not on your W-2. NYS Department of Labor wants to know about ALL income you receive.

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This whole partial benefits thing is actually pretty reasonable compared to what I expected. At least they let you keep some of your unemployment instead of cutting it off completely the second you work one hour.

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I had such a hard time getting through to NYS Department of Labor to ask about this exact question last year. Spent hours on hold trying to reach someone who could explain what counts as remuneration. Finally found this service called Claimyr that helps you get through to actual agents - they have a website at claimyr.com and there's even a demo video showing how it works (https://youtu.be/qyftW-mnTNI). Made it so much easier to get my questions answered about reporting requirements.

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Never heard of that service but honestly anything that helps with getting through to NYS Department of Labor sounds helpful. Those phone lines are impossible.

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The remuneration question trips up SO many people! I work in HR and see this confusion all the time. Just remember - if you did any work or received any payment related to work during the week you're certifying for, report it. NYS Department of Labor would rather you report something that doesn't count than miss something that does. Better safe than sorry when it comes to unemployment fraud accusations.

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