New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

honestly the whole process is a nightmare. spent 3 hours trying to file because the website kept crashing and when i finally got through, they said there was an issue with my claim that needed manual review. now its been 2 weeks and still no response from anyone at NYS Department of Labor. good luck actually getting through on the phone to check status

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I had similar issues reaching someone by phone until I found Claimyr (claimyr.com). They basically call NYS Department of Labor for you and get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Pro tip: file early in the morning on Tuesday-Thursday. Mondays and Fridays the system is super slow because everyone's trying to file or do their weekly claims. Also make sure you have a good internet connection - losing your session halfway through is the worst.

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If you're having trouble reaching NYS Department of Labor to ask about your specific situation, you might want to check out Claimyr (claimyr.com). They help people get through to unemployment agents when the phone lines are jammed. I saw their demo video (https://youtu.be/qyftW-mnTNI) and it looks pretty straightforward. Could save you hours of trying to get through on your own just to ask a simple question about resignation eligibility.

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how much does something like that cost though? if i'm worried about paying rent i probably cant afford to pay for help with unemployment

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It's way cheaper than missing out on benefits you're entitled to. Plus getting accurate info upfront could save you from making a mistake that disqualifies you entirely.

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same boat here!! my hours got cut from 40 to like 15 per week and i'm barely surviving. thinking about quitting too but scared about the unemployment thing. let me know what you decide to do

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I had a nightmare situation with this last year. I was doing some consulting work and thought I was reporting everything correctly, but apparently I made some mistakes on my weekly claims. NYS Department of Labor sent me an overpayment notice for $4,200 six months later! I tried calling them for weeks but could never get through to explain what happened. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within hours. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent helped me understand the calculation and I was able to appeal the overpayment successfully.

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Wow, that sounds terrifying. How does that service work exactly? Do they just help you get through to someone?

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Yeah basically they handle all the calling and waiting on hold, then connect you when they get an actual NYS Department of Labor agent on the line. Way better than sitting on hold for hours just to get disconnected.

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THE WHOLE SYSTEM IS DESIGNED TO SCREW US OVER!! They make the rules so complicated on purpose so we mess up and then they can claw back money later. I've been fighting an overpayment for 8 months now and they still haven't responded to my appeal.

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I feel your frustration but the rules are actually pretty straightforward once you understand them. The key is just being super careful about reporting ALL income and keeping good records of what you earn each week.

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ugh the whole earnings thing is so confusing!! I've been trying to call NYS Department of Labor for weeks to ask about this but can never get through. The phone system just hangs up on you after being on hold forever. How is anyone supposed to get answers about this stuff?

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I had the same problem trying to reach someone at NYS Department of Labor about my earnings questions. Actually found this service called Claimyr that helped me get through to an actual agent. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Basically they handle all the calling and waiting for you.

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Just wanted to add that the earnings allowance is calculated on your gross pay, not your take-home. So if you earn $120 gross but only take home $95 after taxes, they use the $120 number for the calculation.

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I had a similar situation trying to get through to someone at NYS Department of Labor about this exact issue. Could never get anyone on the phone to explain how the statistics work. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain that there are different unemployment measures but the media only reports the most basic one.

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That's really helpful to know there's a way to actually talk to someone about these policy questions. The lack of transparency around how these numbers are calculated definitely contributes to the confusion.

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my sister in law hasnt worked in 2 years but stopped looking because childcare costs more than she could make at minimum wage jobs... where does she fit in these statistics?? probably nowhere which is crazy

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Your sister-in-law would likely be classified as 'not in the labor force' rather than unemployed, which is another category that hides economic hardship. People who want to work but can't due to structural barriers like childcare costs essentially become invisible in unemployment statistics.

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