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I had trouble reaching NYS Department of Labor when I had questions about my claim status after filing. If you run into issues getting through to them by phone, I found this service called Claimyr at claimyr.com that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.
Been through this whole process twice unfortunately. Both times I just wrote exactly what happened in simple terms - first time was 'company closed', second time was 'laid off due to budget cuts'. No problems either time. The key is being truthful because if there's any discrepancy later it can cause major headaches with your claim.
OH NO this is exactly what I'm worried about happening to me! I just filed my first claim last week and now I'm panicking that payments are going to be unreliable. How am I supposed to budget if I can't count on when the money will actually arrive?? Did you guys have to do anything special with your bank or is this just random?
If you're having trouble reaching the NYS Department of Labor for current claim issues, I had luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check on my adjudication status last month.
Just to add some context - that period was when we still had all the pandemic unemployment programs like PUA and PEUC running alongside regular UI benefits. The NYS Department of Labor was managing multiple different benefit types which made everything more complicated. Now it's back to mostly just regular unemployment insurance.
The whole system is so frustrating!! I've been dealing with unemployment for months and nobody can give me a straight answer about who's actually making these decisions. Sometimes I think they just throw darts at a board to decide who gets benefits and who doesn't. The adjudicators probably don't even read the cases properly.
TechNinja
Ugh the whole system is so stressful! I've been trying to get through to NYS Department of Labor for weeks about my claim and their phone lines are always busy. When I finally got connected last month, they hung up on me after being on hold for 2 hours. Someone told me about this service called Claimyr that helps you get through to the agents - you can check it out at claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI. I haven't tried it yet but I'm getting desperate to talk to someone about my adjudication.
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Carlos Mendoza
•That sounds too good to be true... how much does it cost?
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TechNinja
•I honestly don't know the pricing but at this point I just need to reach someone at NYS Department of Labor. Been waiting 4 weeks for my claim to get reviewed.
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Keisha Thompson
Just file the claim and see what happens. Worst case they deny it and you appeal. I got fired for attendance issues too and won my appeal because I had documentation about my medical appointments that were causing the absences.
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