New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

TechNinja

Ugh the whole system is so stressful! I've been trying to get through to NYS Department of Labor for weeks about my claim and their phone lines are always busy. When I finally got connected last month, they hung up on me after being on hold for 2 hours. Someone told me about this service called Claimyr that helps you get through to the agents - you can check it out at claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI. I haven't tried it yet but I'm getting desperate to talk to someone about my adjudication.

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That sounds too good to be true... how much does it cost?

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TechNinja

I honestly don't know the pricing but at this point I just need to reach someone at NYS Department of Labor. Been waiting 4 weeks for my claim to get reviewed.

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Just file the claim and see what happens. Worst case they deny it and you appeal. I got fired for attendance issues too and won my appeal because I had documentation about my medical appointments that were causing the absences.

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I had trouble reaching NYS Department of Labor when I had questions about my claim status after filing. If you run into issues getting through to them by phone, I found this service called Claimyr at claimyr.com that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.

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Interesting, never heard of that before. Did it actually work for getting through?

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Yeah it did! I was skeptical at first but I really needed to talk to someone about my adjudication status and this got me connected same day.

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Been through this whole process twice unfortunately. Both times I just wrote exactly what happened in simple terms - first time was 'company closed', second time was 'laid off due to budget cuts'. No problems either time. The key is being truthful because if there's any discrepancy later it can cause major headaches with your claim.

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OH NO this is exactly what I'm worried about happening to me! I just filed my first claim last week and now I'm panicking that payments are going to be unreliable. How am I supposed to budget if I can't count on when the money will actually arrive?? Did you guys have to do anything special with your bank or is this just random?

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Don't panic! Payment delays happen occasionally but they're not the norm. Most weeks payments come through on schedule.

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Update us when you get it! I'm curious if this is a wider issue.

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If you're having trouble reaching the NYS Department of Labor for current claim issues, I had luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check on my adjudication status last month.

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Interesting, never heard of that service. The phone lines are still pretty busy even now.

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Just to add some context - that period was when we still had all the pandemic unemployment programs like PUA and PEUC running alongside regular UI benefits. The NYS Department of Labor was managing multiple different benefit types which made everything more complicated. Now it's back to mostly just regular unemployment insurance.

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Good point about the different programs. That definitely explains why the system was so overwhelmed during that time period.

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The whole system is so frustrating!! I've been dealing with unemployment for months and nobody can give me a straight answer about who's actually making these decisions. Sometimes I think they just throw darts at a board to decide who gets benefits and who doesn't. The adjudicators probably don't even read the cases properly.

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I understand the frustration, but adjudicators do follow specific guidelines and legal requirements. The process can be slow but there are actual procedures they have to follow when reviewing claims.

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yeah my cousin went through something similar, took forever but she eventually got approved for quitting due to harassment at work

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