New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Had trouble getting through to NYS Department of Labor on the phone to ask about my benefit calculation. If you need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that helps you get connected to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? Seems like it might be expensive.

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Actually wasn't bad at all, especially compared to taking time off work to keep calling. Worth it when you need answers about your claim.

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The whole system is confusing honestly. I've been on unemployment twice and still don't fully understand how they calculate the amounts. Good luck getting straight answers from anyone at NYS Department of Labor too.

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Wait so if I quit my job can I still collect unemployment? Or does it have to be like a layoff situation? Also how long does it take to get approved? I'm getting really worried about my rent payment next month.

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Generally you need to be unemployed through no fault of your own - so layoffs, company closures, being fired for non-misconduct reasons. Quitting usually disqualifies you unless it was for good cause. Processing times vary but expect at least a few weeks, especially if your claim goes into adjudication.

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just want to say thanks for asking this because I was wondering the same thing but felt stupid asking lol

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Just to clarify - unemployment insurance in NY was actually established in 1935 as part of the Social Security Act, but I think you're asking about your personal claim timeline rather than the historical origins of the program! Your benefit year runs for 52 weeks from your effective date, and you can collect up to 26 weeks of benefits during that period.

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Haha yes I meant my claim specifically, not the whole system! Good to know about the 26 week limit though.

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Keep doing your weekly claims even during adjudication! If they approve your claim retroactively you'll get paid for all those weeks you certified for. Don't skip any weeks or you'll lose those benefits permanently.

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THE SYSTEM IS RIGGED ANYWAY. They make it impossible to understand the rules on purpose so people give up and don't apply. I've been fighting with NYS Department of Labor for months over my claim and they keep finding new reasons to deny benefits. Even when you qualify they'll find ways to disqualify you later.

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What happened with your claim? Maybe someone here can help figure out what went wrong.

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To answer the original question more completely - you can draw unemployment if you're unemployed through no fault of your own, meet the wage requirements, are able and available to work, and actively seeking employment. This includes people who were laid off, had hours reduced to zero, quit for good cause, or were fired for reasons other than misconduct. Students, independent contractors, and people who quit without good cause typically don't qualify.

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This is really helpful. Since my hours were cut to zero I think I should be okay to apply. Thank you!

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I've been trying to reach the NYS Department of Labor for weeks about my claim that's stuck in adjudication and can never get through on the phone. The hold times are insane and half the time they just hang up on you. Has anyone found a way to actually talk to a real person there?

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I had the same problem last month until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was skeptical at first but it actually got me connected to an agent the same day and they resolved my adjudication issue.

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Just want to add that you should also register with the job search system while you're at it. The NYS Department of Labor requires you to do job search activities every week to keep getting benefits. It's all connected to your unemployment account.

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