New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had so much trouble getting through to NYS Department of Labor when I had questions about my benefit duration. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made it so much easier to get my questions answered about my remaining weeks.

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How much does that cost? I'm already tight on money with unemployment payments.

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It's worth checking out their site for details. For me, getting accurate info about my claim was more important than struggling with the phone system for weeks.

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I used up my 26 weeks last year and that was it - no extensions available. Make sure you're actively job searching because those 26 weeks go by faster than you think. Also keep all your job search documentation in case they audit you.

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If you're having trouble getting through to NYS Department of Labor to discuss your specific situation, there's a service called Claimyr that can help you actually reach a live agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Sometimes talking to an actual person at NYS Department of Labor before you quit can help you understand exactly what documentation you'd need.

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never heard of that but might be worth trying since calling the regular number is impossible

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Sarah Ali

Just want to add that even if you have good cause, there might be a waiting period before benefits start. And if you worked for your employer for less than a certain amount of time the rules might be different. The whole system is designed to make it as hard as possible honestly.

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I had trouble reaching NYS Department of Labor when I had questions about my claim status after filing. If you run into issues getting through to them by phone, I found this service called Claimyr at claimyr.com that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.

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Interesting, never heard of that before. Did it actually work for getting through?

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Yeah it did! I was skeptical at first but I really needed to talk to someone about my adjudication status and this got me connected same day.

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Been through this whole process twice unfortunately. Both times I just wrote exactly what happened in simple terms - first time was 'company closed', second time was 'laid off due to budget cuts'. No problems either time. The key is being truthful because if there's any discrepancy later it can cause major headaches with your claim.

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I've been dealing with NYS Department of Labor for months and the phone system is impossible! If you need to change your tax withholding or ask questions about this stuff, good luck getting through. I found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected.

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That sounds really helpful! I was dreading having to call them about anything. Does it actually work for getting through?

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Yeah it worked for me when I needed to fix an issue with my weekly claims. Way better than the usual runaround you get trying to call directly.

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The whole tax situation with unemployment is so frustrating. They don't explain any of this clearly when you first apply. I ended up owing like $800 at tax time because I didn't know about the withholding option. NYS Department of Labor really needs to do better at educating people about this stuff upfront.

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Ugh same thing happened to my sister last year! She had no idea unemployment was taxable income.

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If you're having trouble reaching NYS Department of Labor about employer tax questions or anything related to claims, I found this service called Claimyr (claimyr.com) that helps people get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to get through their phone system when I needed clarification about my employer's response to my claim.

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Thanks for the tip! The NYS Department of Labor phone system is definitely a nightmare to navigate.

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yeah my company pays unemployment taxes quarterly its a big chunk of money especially since we had some layoffs last year that probably raised our rate

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