New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

definitely file asap! i made the mistake of waiting like 2 weeks thinking i needed to 'settle in' to being unemployed first and totally screwed myself out of those benefits. you cant backdate claims in NY so every day you wait is money lost

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same boat as OP, got let go last month and filed immediately. one thing they dont tell you is that even after you file youll probably have to wait for them to verify everything with your employer. took about 10 days before my weekly claims were actually payable. but yeah definitely dont wait to file the initial claim

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honestly the whole system is set up to make you feel guilty about filing when you shouldnt. employers know this is part of doing business when they hire people. dont let them guilt trip you into not filing if you deserve benefits

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This reminds me when I was worried about the same thing back in 2019. Turned out my employer actually encouraged me to file because they knew I was eligible and it didn't directly cost them anything. Some employers even help with the paperwork because they want to make sure everything is documented properly for their own records.

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The system is so confusing and they make it deliberately hard to understand! I've been fighting with NYS Department of Labor for months over a simple question about my benefit calculation. The website is terrible and the phone system hangs up on you constantly. Good luck getting a straight answer about anything.

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I feel your frustration! The NYS Department of Labor system can be really overwhelming, especially when you're already stressed about being unemployed. Have you tried reaching out through their online messaging system? Sometimes that works better than calling.

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One thing to remember is that even if you qualify, there's usually a one week waiting period before you can start collecting benefits. And make sure you file your weekly claims every week even if your initial claim is still being processed or you'll lose those weeks.

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Good point about the weekly claims! So I should file those even before I hear back about whether my initial application was approved?

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Yes absolutely! You can't go back and claim weeks you missed filing for. The weekly certification is separate from your initial application approval.

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Just so you know, once you file your initial claim you'll need to certify for benefits every week by filing your weekly claim. Don't forget to do this even while your claim is being processed or you could lose benefits for those weeks.

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Make sure you understand the job search requirements too! NYS Department of Labor requires you to make work search contacts each week and keep a log. The requirements changed recently so don't assume you know what they are if you've filed before.

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How many job search contacts do I need to make per week? And what counts as a valid contact?

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26 weeks goes by FAST trust me. i used up all mine last year when my restaurant closed down. the worst part is calling the NYS Department of Labor when you have questions - you literally cannot get through to anyone. i probably called 200 times and never spoke to a human being.

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I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. Someone on here mentioned a service called Claimyr that helps you get through to agents. I tried it and actually got connected in like 10 minutes - couldn't believe it worked. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to call myself. Check out claimyr.com if you need to talk to someone there.

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wow really? that sounds too good to be true but at this point ill try anything. the hold music from NYS Department of Labor is burned into my brain lol

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Just want to add that the 26 weeks can be extended during high unemployment periods, but that's pretty rare. Also make sure you file your weekly claims on time every week - if you miss a week you can't go back and claim it later. Set a reminder on your phone or something because its easy to forget.

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good tip about the reminder. when do you have to file by each week?

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You need to certify for benefits each week, usually by Sunday night for the previous week. The exact days depend on your Social Security number but don't wait until the last minute.

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