New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to get through to NYS Department of Labor for three days to ask about my claim status and the phone system is completely jammed. Someone told me about this service called Claimyr (claimyr.com) that actually gets you through to a real person at NYS Department of Labor without waiting on hold forever. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you end up needing to call them about anything.

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never heard of that but anything is better than sitting on hold for 4 hours just to get disconnected

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Just wanted to add that the unemployment rate you see in the news is usually for the whole state, but it varies a lot by region. NYC area tends to be different from upstate. NYS Department of Labor publishes regional breakdowns too if you need more specific data for your research.

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If you're having trouble reaching NYS Department of Labor to clarify anything about your benefits or tax forms, I found this service called Claimyr that helps you get through to an actual agent. Check out claimyr.com - they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call on my own.

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That's interesting, I might need to try that if I have more questions about my 1099-G form.

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Just to add - unemployment benefits also don't count toward your Social Security earnings record, which is another way they differ from regular wages. Important to know if you're close to retirement and tracking your earnings history.

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Yuki Sato

If you're having trouble getting through to NYS Department of Labor to ask questions about your benefits, I used a service called Claimyr that got me connected to an agent in under 10 minutes. They have this whole system for navigating the phone queues - there's a demo video at https://youtu.be/qyftW-mnTNI and their site is claimyr.com. Saved me hours of calling and getting hung up on.

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Thanks for the tip! I've been trying to call NYS Department of Labor for days with questions about my claim.

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the whole unemployment system is such a mess, doesnt matter what federal unemployment tax act accomplished if you cant even get your benefits processed correctly by NYS Department of Labor

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I had trouble getting through to NYS Department of Labor when I needed verification letters for a loan application. The phone lines are always busy and the online chat never works. If you need to talk to someone about getting official benefit verification documents, I found this service called Claimyr (claimyr.com) that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Interesting, never heard of that service before. Did they actually help you reach someone at NYS Department of Labor?

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Yeah, got connected within like 20 minutes instead of spending all day calling. The agent was able to email me the benefit verification letter I needed for my loan application.

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ugh the whole system is so frustrating when youre already stressed about money... like why cant they just have better verification processes online instead of making us jump through hoops

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I feel you. The my.ny.gov site is better than it used to be but still not great for getting official documents quickly.

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why would you even worry about the employer?? they laid YOU off! file your claim and get your money, that's what unemployment insurance is for. NYS Department of Labor has the whole system set up already

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Just to add - if your employer tries to fight a legitimate unemployment claim, NYS Department of Labor investigates and makes the final decision. They look at documentation, interview both parties if needed, and determine eligibility based on the facts. Don't let fear of 'bothering' your employer prevent you from getting benefits you've earned through your work history.

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