New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble with your job search requirements or need help reaching NYS Department of Labor agents about your claim, I used claimyr.com recently when I couldn't get through their phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Really helped me get connected to an actual person when I had questions about my weekly certification.

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Never heard of that service before. Did it actually work for getting through to someone at NYS Department of Labor? Their phone system is impossible.

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Yeah it worked great for me. No more sitting on hold for hours or getting disconnected. Worth checking out the demo video to see how it works.

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The unemployment system is just broken no matter what the rates are!! I've been dealing with NYS Department of Labor for months over an overpayment issue and they can't give me straight answers. These statistics don't mean anything when the actual system doesn't work properly.

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I feel you on the system being frustrating. At least the job market being good means more opportunities out there even if dealing with unemployment benefits is a headache.

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The system is completely broken. I've been waiting 5 weeks and when I finally got through to someone they told me my employer contested my claim but nobody bothered to tell me! You have to be your own advocate because NYS Department of Labor won't keep you informed of anything.

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Oh no, how do I find out if my employer contested it? The restaurant is completely closed so I don't know who would even be handling that.

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Check your employer information in the system to see if there are any flags or notes. For a business closure, NYS Department of Labor should be able to verify that independently through state business records, which might actually speed up your claim once they do that verification. Keep filing your weekly claims even while it's under review - you can get backpay for those weeks once approved.

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The whole appeals process is a joke anyway. They almost always side with the employer. I appealed mine twice and still got denied. Good luck but don't get your hopes up too high.

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That's not accurate. Appeals are successful about 40% of the time when claimants are prepared with proper documentation. The key is having evidence to support your case.

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Same boat here. Got fired after reporting safety violations and they're calling it insubordination. This system is rigged against workers.

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ugh tell me about it. been on ui for 4 months and i basically dont buy anything anymore except like groceries and gas. used to go out to eat couple times a week now its maybe once a month if that. really makes you realize how much money you waste when you have a regular job

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The impact on local businesses is devastating. When a bunch of people in an area lose jobs and cut spending, restaurants close, retail stores struggle, service businesses fail. I saw this happen in my neighborhood when the plant closed and 800 people went on unemployment. Half the shops on Main Street ended up shutting down within a year.

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That's really sad. Makes me feel guilty about not spending money at local places but I literally can't afford to.

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Don't feel guilty! You're doing what you have to do to survive. The system is broken, not the people trying to get by on UI benefits.

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If you're having trouble getting through to NYS Department of Labor to check on your claim status, I found this service called Claimyr that actually got me connected to an agent when I couldn't get through on my own. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? Seems like they'd charge a lot for something the state should provide for free

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It's worth checking out their site for pricing, but honestly when you're dealing with delayed benefits it pays for itself quickly. I was stuck in adjudication for weeks.

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The whole system is so backwards! Why should there be a waiting week when people need money immediately after losing their job? And don't get me started on how they side with employers on attendance issues even when people have legitimate reasons for missing work.

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totally agree, the waiting week thing makes no sense when bills don't wait

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