New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was having such a hard time getting through to NYS Department of Labor to check on my claim status - kept getting busy signals and disconnected. Someone here recommended trying claimyr.com and honestly it was a game changer. They have this service where they'll call for you and get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration trying to get through myself.

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never heard of that before but might be worth trying if the regular number keeps failing

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Just remember the $504 is before taxes. They'll take out federal and state taxes unless you opt out, so your actual deposit will be less. Also if you have any other income like freelance work you have to report it and it reduces your weekly benefit. The NYS Department of Labor is pretty strict about this stuff so don't mess around with unreported income.

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I had trouble reaching NYS Department of Labor to ask about this exact situation last month. Kept getting busy signals and the online chat was always unavailable. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed I could file a new claim even though I had collected benefits the year before.

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Never heard of that but might be worth trying if you can't get through the regular way. NYS Department of Labor phone lines are always jammed.

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Make sure you file as soon as possible after becoming unemployed. There's no waiting period between claims, but you don't want to delay because benefits are only paid from the date you file, not from when you actually lost your job. The weekly claim filing process is the same regardless of how many times you've filed before.

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ugh this whole system is so messed up... employers can just challenge legitimate claims and make people stress about losing benefits they rightfully earned. happened to my sister too when her hotel laid off half the housekeeping staff but they tried to claim she was fired for performance issues. total BS.

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Don't stress too much about this. In my experience, most employer appeals fail when it's clearly a layoff situation. NYS Department of Labor investigators are pretty good at seeing through bogus appeals. Just make sure you respond to any requests for information promptly and honestly. If they schedule a hearing, show up prepared with your documentation and be ready to explain exactly what happened with the layoff.

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The NYS Department of Labor system is so confusing about this stuff!! Why can't they just explain it clearly instead of making us guess what we're supposed to do? I spent hours on the phone trying to figure out the difference between reopening and filing a new claim.

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Same boat here - just had to reopen after a 4 month work period. The questions were pretty straightforward once I got started. Just be honest about your work dates and earnings.

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If you're having trouble getting through to NYS Department of Labor to clarify the partial benefits rules, I had success using a service called Claimyr (claimyr.com). They actually got me connected to a real person who explained exactly how to report my part-time earnings without screwing up my claim. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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That sounds helpful - I've been calling for two weeks trying to get clarification on the partial benefits calculation.

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Just keep doing your weekly certifications and be honest about your earnings! The worst thing you can do is not report the part-time income because NYS Department of Labor will eventually find out through quarterly wage reports and then you'll have a real mess to deal with.

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