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I had trouble reaching NYS Department of Labor to ask about this exact situation last month. Kept getting busy signals and the online chat was always unavailable. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed I could file a new claim even though I had collected benefits the year before.
Make sure you file as soon as possible after becoming unemployed. There's no waiting period between claims, but you don't want to delay because benefits are only paid from the date you file, not from when you actually lost your job. The weekly claim filing process is the same regardless of how many times you've filed before.
ugh this whole system is so messed up... employers can just challenge legitimate claims and make people stress about losing benefits they rightfully earned. happened to my sister too when her hotel laid off half the housekeeping staff but they tried to claim she was fired for performance issues. total BS.
Don't stress too much about this. In my experience, most employer appeals fail when it's clearly a layoff situation. NYS Department of Labor investigators are pretty good at seeing through bogus appeals. Just make sure you respond to any requests for information promptly and honestly. If they schedule a hearing, show up prepared with your documentation and be ready to explain exactly what happened with the layoff.
The NYS Department of Labor system is so confusing about this stuff!! Why can't they just explain it clearly instead of making us guess what we're supposed to do? I spent hours on the phone trying to figure out the difference between reopening and filing a new claim.
If you're having trouble getting through to NYS Department of Labor to clarify the partial benefits rules, I had success using a service called Claimyr (claimyr.com). They actually got me connected to a real person who explained exactly how to report my part-time earnings without screwing up my claim. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
Andre Dupont
I was having such a hard time getting through to NYS Department of Labor to check on my claim status - kept getting busy signals and disconnected. Someone here recommended trying claimyr.com and honestly it was a game changer. They have this service where they'll call for you and get you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration trying to get through myself.
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Zoe Papadakis
•never heard of that before but might be worth trying if the regular number keeps failing
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ThunderBolt7
Just remember the $504 is before taxes. They'll take out federal and state taxes unless you opt out, so your actual deposit will be less. Also if you have any other income like freelance work you have to report it and it reduces your weekly benefit. The NYS Department of Labor is pretty strict about this stuff so don't mess around with unreported income.
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