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You need to do 3 job searches per week and log them in the NYS Department of Labor system when you file your weekly claim. If you can't get through to check your claim status, I had success using Claimyr (claimyr.com) to actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.
Sociologists would probably say the unemployment system itself becomes part of the problem when it's this overwhelmed. When people can't access benefits efficiently, it creates additional stress and social instability beyond just being unemployed.
I had a nightmare time getting through to NYS Department of Labor when I needed to talk to someone about my claim status. Spent hours trying to call and either got busy signals or hung up on. Someone here recommended this service called Claimyr (claimyr.com) that helps you actually get through to unemployment agents on the phone. They have this demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I needed to resolve an issue with my weekly claims.
One thing - make sure you understand the job search requirements once you start getting benefits. You'll need to keep a log of your job search activities and apply for jobs each week. The requirements are different now than they were during COVID so don't assume anything.
just apply anyway, worst they can say is no and then you know for sure instead of wondering about it
To answer your original question more specifically - you'll need to file online through the NYS Department of Labor website. Make sure you have your Social Security number, employment history for the last 18 months including employer names and addresses, and your most recent pay stub. If you worked in other states, you might need to file in the state where you earned the most wages during your base period.
Brooklyn Knight
THE WHOLE SYSTEM IS DESIGNED TO TRIP YOU UP!!! They ask these confusing questions hoping you'll mess up so they can deny your claim. I've been dealing with NYS Department of Labor for months and every week there's some new hoop to jump through. Just keep fighting and don't let them intimidate you!
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Owen Devar
•I feel you on the frustration but the questions are usually there for legitimate reasons. The locational unemployment thing helps them understand labor market conditions in different areas.
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Daniel Rivera
same thing happened to my cousin but it was about skills mismatch instead of location. took like 3 weeks to resolve but she got all her back pay once they cleared it up. dont stress too much
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