New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a JOKE. They make you jump through hoops and then take forever to process anything. I waited 5 weeks just to get told I needed to provide more documentation that they never even asked for initially. Meanwhile bills are piling up and they act like it's no big deal.

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I feel you on this. The stress of not knowing is almost worse than being denied.

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Keep checking your my.ny.gov account daily and make sure your contact info is updated. Sometimes they send important notices that you might miss. Also double check that you're filing your weekly claims correctly - if you miss even one week it can mess up your whole claim timeline.

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The whole NYS Department of Labor system is a JOKE. They take forever to process anything and when you finally get someone on the phone they act like they're doing you a favor. I waited 7 weeks for my claim to get approved and that was BEFORE any complications!

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I feel you on this. The system definitely needs improvement but hang in there.

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Just went through this myself. Filed in early December and got my first payment January 3rd, so about 3 weeks total. Make sure you have all your employment info ready and double-check everything on your application. Any mistakes can cause delays.

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The unemployment system in this state is a joke honestly. Even when you qualify they make you jump through so many hoops and the website crashes half the time. But yeah if you got laid off through no fault of your own you should definitely qualify.

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Just went through this myself. Make sure you have your last day of work accurate when you file - I put the wrong date initially and it caused issues with my claim timing.

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Good point, my last day was actually Thursday but I got the notice Friday. Should I use Thursday as my last work date?

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Yes use Thursday, the actual last day you worked and got paid, not when you got the layoff notice.

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The whole system is a NIGHTMARE now compared to back then!! Used to be you could actually talk to someone without waiting 3 hours on hold. Now they just hang up on you after an hour of waiting. Obama era was definitely better for unemployment claims.

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Just wanted to add that even though the process might be more complex now, the benefit amounts have increased. Maximum weekly benefit in NY is higher now than it was in 2017, so that's something positive at least.

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THE SYSTEM IS SO BROKEN!!! They disqualify people for the stupidest reasons and never explain properly. I bet it's some technicality in how you answered one of the weekly questions. They're looking for any excuse to deny claims these days.

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yeah it's really frustrating but usually there is a real reason, just poorly communicated

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Check if you accidentally answered 'yes' to working or earning money when you didn't, or if you missed reporting some part-time work. Even small mistakes on weekly claims can trigger disqualifications. The good news is most of these can be fixed if you catch them early and provide the correct information.

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