New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS DESIGNED TO TRIP YOU UP!!! They ask these confusing questions hoping you'll mess up so they can deny your claim. I've been dealing with NYS Department of Labor for months and every week there's some new hoop to jump through. Just keep fighting and don't let them intimidate you!

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I feel you on the frustration but the questions are usually there for legitimate reasons. The locational unemployment thing helps them understand labor market conditions in different areas.

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same thing happened to my cousin but it was about skills mismatch instead of location. took like 3 weeks to resolve but she got all her back pay once they cleared it up. dont stress too much

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You need to do 3 job searches per week and log them in the NYS Department of Labor system when you file your weekly claim. If you can't get through to check your claim status, I had success using Claimyr (claimyr.com) to actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours.

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Never heard of that service but might be worth trying if the phone lines are still as bad as they were last year.

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Took me 5 weeks to get my first payment because they had to verify my employment history. The NYS Department of Labor moves at their own pace unfortunately. Hope yours goes faster!

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Sociologists would probably say the unemployment system itself becomes part of the problem when it's this overwhelmed. When people can't access benefits efficiently, it creates additional stress and social instability beyond just being unemployed.

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That's a really good point. I see people getting more frustrated with the system itself than just being unemployed.

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I think about this alot too!! My whole family has been affected - me, my brother, my dad all filed UI claims this year. Its like the whole social fabric is coming apart when this many people are out of work at once.

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I had a nightmare time getting through to NYS Department of Labor when I needed to talk to someone about my claim status. Spent hours trying to call and either got busy signals or hung up on. Someone here recommended this service called Claimyr (claimyr.com) that helps you actually get through to unemployment agents on the phone. They have this demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration when I needed to resolve an issue with my weekly claims.

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How much does something like that cost? I'm already worried about money with losing my job.

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It's worth checking out their site for details, but honestly the peace of mind of actually reaching someone when you need help was huge for me. Way better than sitting on hold for hours.

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One thing - make sure you understand the job search requirements once you start getting benefits. You'll need to keep a log of your job search activities and apply for jobs each week. The requirements are different now than they were during COVID so don't assume anything.

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How many jobs do I need to apply for each week? I want to make sure I don't mess anything up.

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just apply anyway, worst they can say is no and then you know for sure instead of wondering about it

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To answer your original question more specifically - you'll need to file online through the NYS Department of Labor website. Make sure you have your Social Security number, employment history for the last 18 months including employer names and addresses, and your most recent pay stub. If you worked in other states, you might need to file in the state where you earned the most wages during your base period.

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Perfect, this gives me a good starting point. I'll gather my employment records and file online. Thanks everyone for the help!

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