New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just make sure you show up on time and dress professionally even if it's by phone. I almost missed mine because I thought it was the next day. Also they record everything so don't ramble or get emotional even if the employer's lawyer says stuff that makes you mad.

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Wait, there might be a lawyer there? I thought it would just be me and the judge.

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Your employer can have representation but many don't bother for appeal hearings. Don't worry about it - just focus on presenting your facts clearly.

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omg yes this!! i had to do an appeal too and it was SO stressful but i won! the main thing is dont let them make you feel bad about quitting. if your boss was really harassing you then you had good cause period. i wish i had saved more evidence though so definitely try to get those HR records if you can

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bottom line - NYS DOL looks at each case individually. fired for cause = probably denied. fired for no good reason = probably approved. quit with good cause = maybe approved. quit just because = probably denied. but you never know until you try

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This whole thread is making me second guess my situation... I got laid off but my employer said it was a 'termination for business reasons' on my paperwork. Is that considered fired or laid off? I'm so worried they classified it wrong and it'll affect my benefits. Already been waiting 2 weeks for my claim to process and I'm starting to panic about paying rent.

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Laid off and 'termination for business reasons' are essentially the same thing - both should qualify you for benefits. That's very different from being fired for cause or misconduct. Your claim delay is probably just normal processing time, not an issue with your eligibility.

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The system is designed to make it as hard as possible to get help when you need it most. I went through this same runaround when my benefits ended and it took MONTHS to get a straight answer about whether I could refile. By then I was already behind on everything.

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just keep applying to jobs and hope something comes through soon, thats all any of us can do really

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Just want to add that even after you submit your application, you MUST file your first weekly claim within the same week or you'll lose that week's benefits. Don't wait for approval - start filing weekly claims immediately after your application is submitted.

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honestly the nys department of labor system is so outdated, mine crashed 3 times during application but i just kept starting over until it went through

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I was struggling to reach anyone at NYS Department of Labor about a similar income reporting question for weeks. Kept getting disconnected or stuck on hold for hours. Finally found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. There's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Literally got connected within 20 minutes and got my question answered. Might be worth checking out if you need to clarify anything with them directly.

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how much does that cost though? seems like something that should be free

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I mean, yeah, calling should be free but when you can't get through for weeks and your benefits are at stake, sometimes you need other options. The peace of mind was worth it for me.

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The whole system is ridiculous. You're trying to work and support yourself and they make it so complicated to figure out what to report. I spent 3 hours on hold last week just to ask about reporting some gig work income and never got through to anyone. Meanwhile they expect perfect compliance or they'll come after you for overpayments. It's like they set you up to fail.

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totally agree, the nys department of labor makes everything so confusing on purpose

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