New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you do need to contact NYS Department of Labor about your claim, I'd recommend trying Claimyr (claimyr.com). I used them when I couldn't get through to an agent after calling for days. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me get my questions answered about my compensation amount.

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never heard of that service but honestly anything is better than trying to call NYS Department of Labor directly

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Just remember that unemployment compensation is taxable income! A lot of people forget that part and get surprised at tax time.

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honestly the whole system is designed to deny as many people as possible... they'll find ANY excuse to say no and then make you jump through hoops to prove you deserve it

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While the process can be frustrating, there are legitimate reasons for the requirements. They need to verify eligibility to prevent fraud and ensure benefits go to those who qualify under the law.

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same boat here, got laid off and worried about random stuff preventing approval

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I had trouble reaching NYS Department of Labor to ask about this exact situation last month. Kept getting busy signals and the online chat was always unavailable. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed I could file a new claim even though I had collected benefits the year before.

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Never heard of that but might be worth trying if you can't get through the regular way. NYS Department of Labor phone lines are always jammed.

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Make sure you file as soon as possible after becoming unemployed. There's no waiting period between claims, but you don't want to delay because benefits are only paid from the date you file, not from when you actually lost your job. The weekly claim filing process is the same regardless of how many times you've filed before.

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If you're having trouble reaching the NYS Department of Labor for current claim issues, I had luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check on my adjudication status last month.

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Interesting, never heard of that service. The phone lines are still pretty busy even now.

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Just to add some context - that period was when we still had all the pandemic unemployment programs like PUA and PEUC running alongside regular UI benefits. The NYS Department of Labor was managing multiple different benefit types which made everything more complicated. Now it's back to mostly just regular unemployment insurance.

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Good point about the different programs. That definitely explains why the system was so overwhelmed during that time period.

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The appeal process is intentionally slow to discourage people from challenging their decisions. It's ridiculous that they can cut off your income and then make you wait months to get it resolved. Meanwhile they're sitting on millions in unused funds.

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I understand the frustration but the appeals process exists to ensure fair hearings. The delays are usually due to high volume rather than intentional discouragement.

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just keep filing your weekly claims even during the appeal!! if you win they'll pay you retroactively for all those weeks. dont stop certifying

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