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If you're having trouble reaching the NYS Department of Labor for current claim issues, I had luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check on my adjudication status last month.
Just to add some context - that period was when we still had all the pandemic unemployment programs like PUA and PEUC running alongside regular UI benefits. The NYS Department of Labor was managing multiple different benefit types which made everything more complicated. Now it's back to mostly just regular unemployment insurance.
26 weeks goes by FAST trust me. i used up all mine last year when my restaurant closed down. the worst part is calling the NYS Department of Labor when you have questions - you literally cannot get through to anyone. i probably called 200 times and never spoke to a human being.
I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. Someone on here mentioned a service called Claimyr that helps you get through to agents. I tried it and actually got connected in like 10 minutes - couldn't believe it worked. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to call myself. Check out claimyr.com if you need to talk to someone there.
Just want to add that the 26 weeks can be extended during high unemployment periods, but that's pretty rare. Also make sure you file your weekly claims on time every week - if you miss a week you can't go back and claim it later. Set a reminder on your phone or something because its easy to forget.
I had trouble reaching NYS Department of Labor to ask about this exact situation last month. Kept getting busy signals and the online chat was always unavailable. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed I could file a new claim even though I had collected benefits the year before.
Make sure you file as soon as possible after becoming unemployed. There's no waiting period between claims, but you don't want to delay because benefits are only paid from the date you file, not from when you actually lost your job. The weekly claim filing process is the same regardless of how many times you've filed before.
I've been trying to get through to NYS Department of Labor to ask about this exact issue but their phone lines are impossible. Been calling for weeks about my tax documents and can never get through to an actual person. The automated system just hangs up on me after 20 minutes on hold.
I had the same problem reaching NYS Department of Labor until someone told me about Claimyr (claimyr.com). They actually get you connected to a real agent instead of waiting forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it to get my 1099-G corrected and it saved me hours of frustration.
Generally speaking, if you expect to owe $1,000 or more in taxes when you file your return, you should be making estimated quarterly payments. This applies to all income sources, including unemployment benefits. The safe harbor rule is that if you pay at least 90% of the current year's tax liability or 100% of last year's tax liability (whichever is smaller), you can avoid penalties.
Carmen Lopez
Had trouble getting through to NYS Department of Labor on the phone to ask about my benefit calculation. If you need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that helps you get connected to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
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AstroAdventurer
•How much does something like that cost? Seems like it might be expensive.
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Carmen Lopez
•Actually wasn't bad at all, especially compared to taking time off work to keep calling. Worth it when you need answers about your claim.
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Andre Dupont
The whole system is confusing honestly. I've been on unemployment twice and still don't fully understand how they calculate the amounts. Good luck getting straight answers from anyone at NYS Department of Labor too.
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