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I had a nightmare trying to reach someone at NYS Department of Labor to clarify my situation when I was between categories. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I needed to verify my claim status.
To answer your follow-up question - yes, you need to continue your job search even while working reduced hours. You'll report your earnings when you file your weekly claims, and NYS Department of Labor will calculate your partial benefit amount. If you're having trouble getting through to them for specific questions about your situation, I recently discovered this service called Claimyr (claimyr.com) that helps people actually reach unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.
just want to add that you need to file weekly claims every week even after your initial application to keep getting benefits. lots of people forget this step and then wonder why their payments stopped
ugh the whole unemployment system is such a pain. took forever for my claim to get approved and then they randomly put me in adjudication for like 3 weeks with no explanation. just be prepared for potential delays and headaches with NYS Department of Labor
This reminds me of when my cousin worked at a store that kept her on just to stand around during slow seasons. She called it 'fake work' but hey, she got partial benefits for months while looking for something better. The disguised unemployment thing is more about economic theory - in practice, if you're getting paid for hours, report those hours. NYS Department of Labor has seen it all.
Miguel Hernández
The whole system is so unnecessarily complicated! Like why do we need federal AND state taxes for unemployment? Just make it simple for crying out loud. No wonder people get confused about what affects what.
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Sasha Ivanov
totally agree with the confusion! when i first filed i thought all unemployment money came from the federal government lol. had to learn the hard way that each state runs its own program
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