New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system wasn't designed for the modern economy. Most of the rules and procedures were created decades ago when job markets were more stable and predictable. Now you have gig workers, remote positions, seasonal employment, and industry shifts that don't fit into the old categories. The NYS Department of Labor infrastructure can't handle the volume or complexity of today's workforce situations.

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THIS! I was doing freelance work and they treated it like I was trying to commit fraud when I reported it correctly. The system doesn't understand modern work arrangements AT ALL.

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honestly the whole thing is designed to make you give up... they make it so hard to get benefits that probably half the people who qualify just stop trying

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sadly true, my neighbor went through a 4 month appeal process and finally got approved but said it wasn't worth the stress

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Been there with the ski resort thing! Getting through to NYS Department of Labor on the phone to ask about seasonal eligibility was impossible last year - kept getting busy signals or hung up on. Finally used a service called Claimyr (claimyr.com) that connected me directly to an agent. There's even a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made it so much easier to get my questions answered about standby status.

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Interesting, never heard of that service before. Did they charge you a lot for it?

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Worth it to actually talk to someone who could explain the seasonal worker rules clearly instead of sitting on hold for hours.

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The NYS unemployment system is such a joke for seasonal workers. They make you jump through hoops proving you're looking for work when everyone knows you're just waiting for your seasonal job to start back up. But yeah technically you can collect if you meet the wage requirements.

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same experience here, had to document job searches even though I knew I was going back to the same summer job in May

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I've been dealing with NYS Department of Labor for months and honestly it's a nightmare. The website crashes constantly, you can never get through on the phone, and they make you jump through so many hoops just to get money you're entitled to. But yeah, unemployment insurance is supposed to replace part of your income while you look for new work. Just be prepared for a lot of frustration with their system.

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I had similar issues trying to reach them by phone. After weeks of busy signals, I found this service called Claimyr at claimyr.com that actually got me through to a NYS Department of Labor agent in like 20 minutes. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI. Saved me so much time and stress when I needed to check on my adjudication status.

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Just wanted to add - make sure you apply as soon as possible after losing your job. There's no waiting period in NY, so you can file your claim right away. The sooner you file, the sooner your benefits can start. And don't worry about making mistakes on the application - you can always call to correct information later (though good luck getting through to them on the phone!).

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I had trouble getting through to NYS Department of Labor when I had questions about reporting part-time work. After waiting on hold for hours multiple times, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to get my questions answered about partial benefits within a day instead of spending weeks trying to call.

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Yuki Ito

Is that legit? Never heard of using a service to call NYS Department of Labor for you.

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Yeah it's real. They basically handle the calling and waiting part for you. Was worth it to get clear answers about how to report my freelance income properly.

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Yuki Ito

Just be super careful with the dates. When you work matters for which week you report it in. I got confused about this and reported work in the wrong week and it messed up my whole claim for a month. NYS Department of Labor is very specific about their weekly reporting periods.

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wait so even the partial payments when you work part time count? i thought those might be different since you're still working

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Yes, partial unemployment benefits are still unemployment compensation for tax purposes. It doesn't matter that you were working part-time - any UI benefits paid by NYS Department of Labor are taxable income that must be reported on your federal return.

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Just went through this with my tax preparer. She said the key thing is that ALL unemployment benefits are federally taxable, but you might have state tax differences depending on your situation. The 1099-G from NYS Department of Labor should match what you report on your 1040.

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