Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$19.99StandardOne price
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Nia Thompson
I had trouble reaching NYS Department of Labor to ask about this exact situation last month. Kept getting busy signals and the online chat was always unavailable. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent confirmed I could file a new claim even though I had collected benefits the year before.
Never heard of that but might be worth trying if you can't get through the regular way. NYS Department of Labor phone lines are always jammed.
Make sure you file as soon as possible after becoming unemployed. There's no waiting period between claims, but you don't want to delay because benefits are only paid from the date you file, not from when you actually lost your job. The weekly claim filing process is the same regardless of how many times you've filed before.
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Alana Willis
26 weeks goes by FAST trust me. i used up all mine last year when my restaurant closed down. the worst part is calling the NYS Department of Labor when you have questions - you literally cannot get through to anyone. i probably called 200 times and never spoke to a human being.
Tyler Murphy
•I had the same problem trying to reach someone at NYS Department of Labor about my adjudication issue. Someone on here mentioned a service called Claimyr that helps you get through to agents. I tried it and actually got connected in like 10 minutes - couldn't believe it worked. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration trying to call myself. Check out claimyr.com if you need to talk to someone there.
Alana Willis
•wow really? that sounds too good to be true but at this point ill try anything. the hold music from NYS Department of Labor is burned into my brain lol
Sara Unger
Just want to add that the 26 weeks can be extended during high unemployment periods, but that's pretty rare. Also make sure you file your weekly claims on time every week - if you miss a week you can't go back and claim it later. Set a reminder on your phone or something because its easy to forget.
good tip about the reminder. when do you have to file by each week?
Sara Unger
•You need to certify for benefits each week, usually by Sunday night for the previous week. The exact days depend on your Social Security number but don't wait until the last minute.
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If you're having trouble reaching the NYS Department of Labor for current claim issues, I had luck using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to check on my adjudication status last month.
Jamal Brown
•Interesting, never heard of that service. The phone lines are still pretty busy even now.
Just to add some context - that period was when we still had all the pandemic unemployment programs like PUA and PEUC running alongside regular UI benefits. The NYS Department of Labor was managing multiple different benefit types which made everything more complicated. Now it's back to mostly just regular unemployment insurance.
Good point about the different programs. That definitely explains why the system was so overwhelmed during that time period.
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Carmen Lopez
Had trouble getting through to NYS Department of Labor on the phone to ask about my benefit calculation. If you need to speak with someone about your specific situation, I used this service called Claimyr (claimyr.com) that helps you get connected to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
How much does something like that cost? Seems like it might be expensive.
Carmen Lopez
•Actually wasn't bad at all, especially compared to taking time off work to keep calling. Worth it when you need answers about your claim.
Andre Dupont
The whole system is confusing honestly. I've been on unemployment twice and still don't fully understand how they calculate the amounts. Good luck getting straight answers from anyone at NYS Department of Labor too.
Nathan Kim
OH NO this is exactly what I'm worried about happening to me! I just filed my first claim last week and now I'm panicking that payments are going to be unreliable. How am I supposed to budget if I can't count on when the money will actually arrive?? Did you guys have to do anything special with your bank or is this just random?
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Aaliyah Reed
•Don't panic! Payment delays happen occasionally but they're not the norm. Most weeks payments come through on schedule.
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Eleanor Foster
Update us when you get it! I'm curious if this is a wider issue.
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