New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

While you're waiting, make sure you're keeping track of your job search activities. Even though you can't file weekly claims yet, you'll need to meet the work search requirements once your claim is approved. NYS Department of Labor requires 3 job contacts per week, so start documenting those now. Also, if you haven't heard anything after 3 weeks, you can try calling the claims center, though the wait times are pretty brutal.

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Oh god the phone system is a nightmare. I spent literally hours on hold last month trying to get through to someone about my claim status. There's actually a service called Claimyr that helped me get connected to an actual NYS Department of Labor agent - they have this system that calls for you and gets you through the queue. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration.

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Interesting, I'll keep that in mind if I need to call. Hopefully my claim goes through without any issues but good to know there are options if I get stuck in phone hell.

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Just went through this myself a few months ago. Applied on a Monday, got my approval letter the following Friday (so about 11 days). But then it took another week to figure out how to actually file my weekly claim because the my.ny.gov website is confusing as hell. Make sure you understand the difference between your initial application and your weekly claims - you'll need to file those every week to keep getting paid.

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Yeah the weekly filing thing confused me too at first! You have to do it every single week even if nothing changes in your situation.

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I had so much trouble getting through to NYS Department of Labor when I had questions about collecting both benefits. Spent weeks trying to call and either got busy signals or got disconnected after waiting on hold forever. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.

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Thanks for that tip! My mom hates being on hold forever. Did they help you get answers about the social security question specifically?

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just wanted to say good luck to your mom! it's tough when hours get cut like that especially when you're trying to make ends meet on social security already

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If you're having trouble getting through to NYS Department of Labor to clarify your situation, I recently discovered this service called Claimyr that helped me connect with an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone until I used their service.

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Thanks for the tip! I've been trying to call for days with no luck. How long did it take for them to connect you?

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It was pretty quick actually - much faster than sitting on hold for hours. The agent was able to explain my exact situation and what documentation I needed to submit.

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The NYS Department of Labor system is so confusing with all these different categories. I've been filing for 3 months and still don't fully understand half the terminology they use on the website.

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I totally get that frustration. The good news is once you understand your specific situation, the weekly claims become routine. Just focus on reporting your earnings accurately each week.

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ugh trying to call NYS Department of Labor to ask these questions is impossible!! I've been trying for days to get through and either get busy signals or get disconnected after waiting forever. Has anyone found a way to actually talk to someone there about which benefits to apply for?

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I had the same problem until I found claimyr.com - they help you get through to NYS Department of Labor agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to talk to someone within a few hours instead of calling for weeks. Really helped me understand my options and get my claim started properly.

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That actually sounds helpful, thanks for sharing that!

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been on unemployment 3 times over the years and honestly they dont really care which 'type' it is - you just file a claim and they determine if you qualify based on your work history and why you lost the job. the whole process is pretty straightforward once you get started

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Good to know it's not as complicated as I thought. I'll just start with the regular application then.

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Actually had trouble reaching NYS Department of Labor to verify some details about my claim status, but found this service called Claimyr (claimyr.com) that helps you get through to actual agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get clarity on my weekly claim questions without waiting on hold forever.

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Interesting, I might need something like that if I run into issues. The phone lines are always so busy when I try to call.

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Your friend probably confused unemployment with other government assistance programs or maybe heard some old myth. I've collected UI benefits three different times over the years and never had any credit issues. The benefits actually helped me avoid missing credit card and loan payments during tough times.

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