New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ugh dealing with NYS Department of Labor is such a nightmare. I've been trying to get through to someone for WEEKS about my claim that's stuck in adjudication and their phone lines are always busy. The whole system is broken.

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Really? Is it legit or some kind of scam? I'm desperate at this point.

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It's legit - they basically handle the calling and waiting for you then connect you to an actual NYS Department of Labor agent. Way better than sitting on hold for hours.

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One thing they don't tell you upfront is that unemployment benefits are taxable income. You can choose to have taxes withheld or you'll owe at tax time. Also if you work part-time while collecting, your benefits get reduced but you might still qualify for partial payments.

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Good to know about the taxes! So I could potentially work a few hours somewhere and still get some unemployment money?

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Yes, but you have to report all earnings when you file your weekly claim. NYS Department of Labor has specific formulas for calculating partial benefits.

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I had trouble getting through to NYS Department of Labor on the phone when I had questions about my salaried position eligibility. Kept getting disconnected after waiting 2+ hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Definitely worth it if you need to talk to someone directly about your specific situation.

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Interesting, never heard of that before. Did they charge you for it?

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Yeah there's a fee but honestly it was worth it to actually get my questions answered instead of spending days trying to get through. The agent confirmed my salaried position was totally eligible and helped me understand my benefit calculation.

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OMG yes!! I was so stressed about this same thing when I got laid off from my HR coordinator job. Filed online and got approved no problem. Being salaried actually made some parts easier because my income was consistent quarter to quarter.

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If you're having trouble reaching NYS Department of Labor to ask about job training programs or get specific guidance on job search strategies, I had good luck with a service called Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it much easier to get answers about available resources.

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Thanks, I'll check that out. I've been trying to call for weeks about some questions but never get through.

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Ev Luca

Same boat here - been unemployed for 3 months and constantly worrying about these policy changes affecting my chances. But honestly the job market seems pretty steady in most areas right now.

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If you're having trouble getting through to NYS Department of Labor to check on your adjudication status, I used a service called Claimyr that helped me reach an actual agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to call for weeks and they got me through to someone who could explain exactly what documentation the employer had submitted and what I needed to provide for my defense.

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Thanks for the suggestion! I've been trying to call every day but can never get through. I'll definitely look into that.

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The whole misconduct thing is so subjective it's ridiculous. I've seen people get denied for the most minor stuff while others who actually deserved to be fired somehow get approved. The system is a joke and employers know they can just claim misconduct for anything and make you jump through hoops to prove otherwise.

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So true! My friend got denied because she was 'argumentative' with her boss but really she was just standing up for herself when he was being inappropriate.

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Make sure you understand the difference between quitting and constructive discharge! If you were forced to quit due to unsafe conditions, that's constructive discharge and you should be eligible for benefits. Bring any witnesses if possible - former coworkers who can testify about the conditions. Also check if your state has specific laws about workplace safety that your employer violated.

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I never heard the term constructive discharge before but that sounds exactly like my situation. I'll definitely mention that.

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Good luck tomorrow! I'm dealing with something similar - my employer is claiming I was fired for cause but I was actually laid off. These hearings sound so intimidating but everyone here makes it seem manageable.

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