New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Been there! Applied for EBT when I was on unemployment in 2023. Got approved for about $400/month for me and my daughter. The unemployment definitely counted as income but it wasn't enough to disqualify us. The application asks for all your income sources including unemployment benefits.

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Just a heads up - make sure you keep good records of your unemployment payments for the EBT application. They'll want to see your benefit statements from NYS Department of Labor showing exactly how much you're getting each week.

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Make sure you organize your evidence chronologically! I made the mistake of just throwing all my documents together and it made my case confusing. Create a simple chart showing: Date of work, Hours worked, Amount earned, Date you certified, Hours you reported. This visual comparison will make it obvious if there are any discrepancies (and hopefully prove there aren't any). Also keep copies of EVERYTHING you submit - the appeal process can take months.

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Aaron Lee

Wait, are you sure you reported your gross earnings and not your net pay? That's a common mistake that leads to overpayments. NYS Department of Labor wants to know your total earnings before taxes, not what you actually took home. Double check your weekly certifications against your pay stubs to make sure you used the right numbers.

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Oh wow, I never thought about that! Let me go back and check. I think I did report gross but now I'm second-guessing myself. If I made that mistake, can I still appeal or should I just pay it back?

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Even if you made an honest mistake like that, you can still appeal and explain what happened. Sometimes they'll reduce the overpayment or set up a payment plan instead of demanding everything at once.

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I had so much trouble getting through to someone at NYS Department of Labor to ask questions like this. Spent hours calling and either got busy signals or hung up on. Finally used claimyr.com to get connected to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly how my benefits would be classified for different programs.

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How does that service work? I've been trying to reach someone for weeks about various questions.

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The whole system is so confusing! They should make this stuff clearer when you first apply. I'm dealing with the same thing trying to figure out what counts as what for different applications. Why can't they just give us a simple breakdown of how our benefits affect other programs?

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omg same situation here! lost my retail job right after Christmas when sales dropped. the store manager kept talking about 'seasonal adjustments' and 'cyclical patterns' but honestly who cares what they call it when you still can't pay rent lol. just keep filing your weekly claims on time every week and do your job search requirements.

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The NYS Department of Labor system is so frustrating with all these confusing terms everywhere! They make everything sound so complicated when really you just lost your job and need benefits. I spent hours reading through their website trying to understand every little detail and it just stressed me out more. As long as you're not quitting voluntarily or getting fired for misconduct, you should be fine for regular UI benefits regardless of whether economists call your job loss 'cyclical' or whatever.

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Exactly! I was getting so anxious thinking I needed to understand all these economic terms to file correctly.

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Single mothers are definitely hit hard too. Childcare costs make it almost impossible to take certain jobs, and if you have gaps in employment history from raising kids, employers treat you like you've been sitting around doing nothing. The whole system is broken.

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NYS Department of Labor does offer childcare assistance through certain programs, and the SNAP Employment and Training program can help with job search support for parents. Worth exploring if you qualify.

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Zara Khan

this thread is so depressing but true. been out of work 8 months now and yeah im starting to see the patterns. if you dont have the right skills or connections youre basically invisible to employers

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