New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS DESIGNED TO TRIP YOU UP!!! They ask these confusing questions hoping you'll mess up so they can deny your claim. I've been dealing with NYS Department of Labor for months and every week there's some new hoop to jump through. Just keep fighting and don't let them intimidate you!

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I feel you on the frustration but the questions are usually there for legitimate reasons. The locational unemployment thing helps them understand labor market conditions in different areas.

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same thing happened to my cousin but it was about skills mismatch instead of location. took like 3 weeks to resolve but she got all her back pay once they cleared it up. dont stress too much

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Appeals are definitely worth filing if you think the denial was wrong! You have 30 days from the determination date. I won my appeal last year after they initially said I quit voluntarily, but I had documentation showing I was laid off due to lack of work.

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Don't forget about the job search requirements too. Even if you qualify initially, they can stop your benefits if you don't do the required job contacts each week or skip appointments at the career center. I know someone who lost benefits because they missed one appointment.

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Good point, I'll make sure to keep track of all that stuff. Better safe than sorry with NYS Department of Labor.

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just apply anyway, worst they can say is no and then you know for sure instead of wondering about it

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To answer your original question more specifically - you'll need to file online through the NYS Department of Labor website. Make sure you have your Social Security number, employment history for the last 18 months including employer names and addresses, and your most recent pay stub. If you worked in other states, you might need to file in the state where you earned the most wages during your base period.

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Perfect, this gives me a good starting point. I'll gather my employment records and file online. Thanks everyone for the help!

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honestly the whole system is such a mess, half the time the local offices don't even know what the online system is doing anyway

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You can also try looking up 'NYS Department of Labor career centers' on Google Maps and it should show you the ones closest to your location with hours and contact info. That's how I found mine when I had to go in for an appeal hearing last year.

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THE SYSTEM IS BROKEN!!! I've been waiting 3 WEEKS for mine to be approved and every time I call I get hung up on. They owe me over $1200 in back payments and I'm about to lose my apartment. This is ridiculous that they can just hold our money hostage like this.

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I feel you, it's so stressful when you're counting on that money. Hang in there.

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Same boat here, filed 10 days ago and still nothing. At least we're not alone in this I guess.

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