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The NYS Department of Labor phone system is impossible to get through to ask about complex situations like this. I spent weeks trying to reach someone about my medical leave situation. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real NYS Department of Labor agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to navigate the bureaucracy myself.
Never heard of that service before. Did they actually help you get approved for benefits or just connect you to someone?
ugh the whole system is so frustrating when you're dealing with medical issues!! like you're already stressed about your health and then you have to jump through all these hoops just to survive financially. i hope you get approved OP because this situation is exactly what unemployment benefits should be for
honestly just put down anyone who knows you're unemployed and looking for work... they probably won't even call unless there's an issue with your claim
The unemployment statistics are released every Thursday morning around 8:30 AM, but like others said, this won't speed up your individual claim. You might want to check if you have any outstanding verification documents or if there's an issue with your employer's response to the separation notice.
If you're having trouble getting through to NYS Department of Labor to verify her eligibility, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was way easier than trying to call the regular number and getting disconnected. An agent was able to look at my work history and tell me exactly what I qualified for.
Is that one of those paid services? I'm always skeptical of companies that charge you to access government benefits you should be able to get for free.
The whole system is so confusing! I worked full-time for years then became a consultant and thought I'd automatically be covered. Had no idea contractors weren't eligible until I actually needed it. Your sister should definitely file an application even if she's unsure - worst case they'll deny it but at least she'll have an official answer.
StardustSeeker
Don't beat yourself up about waiting three weeks, happens to everyone. The important thing is you're filing now. Make sure you keep track of all your job search activities from this point forward because NYS Department of Labor requires you to search for work and keep records. You'll need to certify that you're looking for work when you file your weekly claims.
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AstroAdventurer
To give you the complete picture: file your initial claim as soon as possible after losing your job, request backdating for any weeks you qualify for within the 4-week window, and make sure you understand that your waiting week still applies. Even if you backdate, you typically won't get paid for the first week of unemployment - that's just how the system works. The important thing is getting your claim in the system so you can start the weekly certification process.
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