New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so if i get fired for performance issues does my employer still have to pay unemployment?? i thought only layoffs qualified

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Being fired for performance usually still qualifies for unemployment unless it was for misconduct. NYS Department of Labor looks at whether you were fired for reasons within your control. Poor performance due to lack of skills or ability typically doesn't disqualify you, but things like theft, violence, or repeatedly violating company policy would.

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The whole system is set up to make it as difficult as possible to get benefits. Even when you qualify they drag out the adjudication process for weeks and make you jump through hoops. Then they act like they're doing you a favor by giving you a fraction of what you used to earn. Meanwhile the employers who laid you off are probably getting tax breaks.

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honestly the hardest part is getting through to someone at NYS Department of Labor when you have questions or problems. their phone system is a nightmare and the wait times are insane. i spent weeks trying to get my claim unlocked after a technical glitch

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I had the same problem trying to reach them about my adjudication status. Someone on here recommended using Claimyr.com to get through to an actual agent. Watched their demo video at https://youtu.be/qyftW-mnTNI and decided to try it. Actually worked - got connected to someone within an hour who explained exactly what was holding up my claim.

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Make sure you file your weekly claims every week even if your initial claim is still pending! Missing a week can mess up your benefits later. And be 100% honest about any work or income - they cross-check everything.

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Good to know! How long do benefits typically last?

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Regular unemployment is up to 26 weeks in NY. The amount depends on your past earnings - you can estimate it on the NYS Department of Labor website before you file.

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honestly the whole system is broken... took me 6 weeks to get my first payment and that was for a simple layoff. just keep filing weekly and eventually something will happen but dont hold your breath

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While the system can be slow, 6 weeks is unusually long. Most claims without complications process within 3-4 weeks. If there are delays beyond that, it's usually due to missing documentation or the need for additional verification.

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I'm in the same boat! Filed 10 days ago and nothing yet. This is so stressful when you have bills to pay. Did your employer contest the claim or anything like that? Sometimes that can slow things down.

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Had trouble reaching NYS Department of Labor when I needed help with my application errors. Ended up using this service called Claimyr (claimyr.com) that got me through to an agent in like 10 minutes instead of waiting on hold for hours. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I got stuck on the wage verification part.

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That's interesting, I've been trying to call them for days about my adjudication issue. Did they actually help resolve your problem or just get you through to someone?

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The NYS Department of Labor system is honestly terrible compared to other states. Half the time it's down for maintenance and when it does work the interface is confusing. Just keep clicking through each section even if you're not 100% sure - you can always call and correct things later if needed. The important thing is getting your claim date established.

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Just to add - if you do need to file for unemployment benefits, you'll do it through the NYS Department of Labor website. The process can be confusing and sometimes you need to speak to someone directly. I had trouble getting through on the phone lines last month but found a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process much less stressful when I needed to verify my claim status.

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Thanks for the tip! I'll bookmark that just in case I need help navigating the system.

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yeah employees dont pay unemployment taxes thats all on the employer side. only thing we pay is like social security medicare and disability stuff

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