New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been dealing with NYS Department of Labor for months trying to resolve an adjudication issue and I can confirm - no credit impact whatsoever. Actually, if you're having trouble getting through to them by phone to check on your claim status, I found this service called Claimyr (claimyr.com) that helps you get connected to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call.

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Interesting, might check that out if I run into issues. Good to know there are options if the phone lines are jammed.

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my cousin filed and she said it was fine for her credit but honestly the whole system is so messed up who knows what they're really tracking behind the scenes... at least you get some money though

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Just to add - if you're seeing news about unemployment percentages going up, that might actually mean MORE competition for jobs which could affect your job search requirements. NYS Department of Labor requires you to make 3 job contacts per week and document them in your work search log.

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This whole system is so confusing! Why can't they just tell us this stuff upfront instead of making us guess about everything??

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I understand the frustration. The key thing to remember is focus on your individual claim status rather than worrying about statewide statistics. Keep filing your weekly claims and maintain your job search log.

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Did you report all your income correctly when you filed? Sometimes if you had multiple jobs or didn't report tips properly it can affect your base period wages. Also make sure NYS Department of Labor has your complete work history - sometimes employers don't report wages correctly to the state.

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I did report my tips but maybe not all of them since we got cash tips too. Could that be why my amount is so low?

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Yes, unreported cash tips won't be included in your base period wages since NYS Department of Labor only counts what's officially reported to the state. Unfortunately you can't add unreported income after the fact.

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The calculation is confusing but there's also something called the alternative base period if your regular base period doesn't give you enough. You might want to ask about that when you contact them. Also double check that they have all your employers listed correctly - I had an issue where one of my jobs wasn't showing up and it increased my benefit amount once they added it.

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What's the alternative base period? Is that something I have to request specifically?

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The whole system is rigged against workers. Employers know most people can't afford to fight these contests so they just lie and hope you give up. I've seen companies claim 'misconduct' for everything from being 5 minutes late to disagreeing with management. It's disgusting.

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While employer abuse definitely happens, NYS Department of Labor does investigate these claims thoroughly. The adjudication process exists specifically to sort out legitimate claims from fraudulent ones.

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Don't give up! I went through this last year and it took 6 weeks but I eventually won my appeal. Document everything and be prepared for your phone interview with specific dates and details.

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DOCUMENT EVERYTHING! I cannot stress this enough. NYS Department of Labor will scrutinize voluntary quits very carefully. Get doctor's notes, save those emails, maybe even consider filing a complaint with your state labor department about the working conditions first. The more paper trail you have showing the employer created an unsafe or unreasonable work environment, the better your chances.

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same boat here... my job is killing me slowly but i'm terrified to quit without something else lined up. this whole system is so backwards - they expect us to stay in jobs that are literally making us sick

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I understand the frustration, but the system does try to balance protecting workers from truly harmful conditions while preventing people from just quitting any job they don't like and collecting benefits. The documentation requirement helps prove legitimate cases.

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