New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait why would your account just get locked randomly?? that doesn't make sense unless you did something wrong

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It's actually pretty common with the my.ny.gov system. Could be anything from a browser issue, using a VPN, or even just logging in from a different device than usual. The security system is very sensitive.

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Oh no this is giving me anxiety! I hope this doesn't happen to me. What if I can't file my weekly claim on time? Will they stop my benefits?? I depend on these payments to pay rent.

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Don't panic! As long as you contact them and explain the account was locked, they can usually backdate your weekly claim. Just document when you tried to file and when the account got locked.

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I had similar issues getting through to NYS Department of Labor when my payments were delayed. What finally worked was using Claimyr to get connected to an actual agent. They have this system that calls and waits in the queue for you - check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI. The agent was able to see exactly where my payment was in the system and why there was a delay.

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Interesting, I've never heard of that service. Was it expensive?

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They don't charge based on time or anything complicated. The main thing is it actually works when you need to reach someone at NYS Department of Labor about payment issues.

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just wanted to say hang in there! i know its stressful waiting for that first payment especially when you have bills due. the system is slow but once it gets going the payments are pretty reliable

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Wait I'm confused - I thought you automatically get disqualified if you quit? My friend told me you can only get unemployment if you get fired or laid off through no fault of your own.

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That's a common misconception. You can get benefits if you quit for 'good cause' which includes things like harassment, unsafe conditions, or significant changes to your job. The burden is on you to prove it though.

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Document EVERYTHING before you quit. Screenshots of abusive messages, witness statements if coworkers saw the harassment, photos of safety issues. The more evidence you have, the better your chances. Also make sure you've actually tried to address the issues through proper channels first - that's usually required to show good cause.

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I had trouble getting through to NYS Department of Labor to ask about my benefit calculation and someone recommended checking out claimyr.com - they help you actually reach an agent by phone. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my questions answered about the funding and how my benefit amount was calculated.

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Thanks for the tip! I've been trying to call NYS Department of Labor for weeks with no luck.

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just to add - during the pandemic there was federal funding for extended benefits but that's all ended now. regular state unemployment is back to being funded the normal way through employer taxes

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Had a really hard time getting through to NYS Department of Labor on the phone when I had questions about my claim timing. Kept getting busy signals or getting hung up on after waiting forever. Finally found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me hours of frustration trying to get my questions answered about filing deadlines and claim status.

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interesting, never heard of that before. was it expensive?

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Worth it for me since I was spending so much time on hold getting nowhere. They focus on connecting you with the right department rather than charging crazy fees.

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just file now and worry about the details later. worst case scenario they tell you to refile or adjust something but at least you'll have a claim in the system

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