New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget you'll also need to register for work search activities once your claim is approved. The job search requirements are pretty strict now - you have to document your search activities and be ready to show proof if they ask. Start looking for jobs right away even while your claim is processing.

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Just wanted to say good luck with everything! Being laid off is stressful enough without having to navigate the unemployment system. You've got this though - the folks here gave you solid advice.

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THE WHOLE SYSTEM IS DESIGNED TO CUT PEOPLE OFF! They don't want you to know your rights or how to extend benefits. 26 weeks isn't enough when there's no decent jobs out there. I've been fighting with NYS Department of Labor for months about my case.

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I understand the frustration, but there are legitimate ways to get help navigating the system. The rules exist for a reason, even if they're not always explained clearly.

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Here's what you need to know about the 26-week limit: It's calculated from when you first started receiving benefits, not from when you filed. So if there was any delay in processing your claim, those weeks still count toward your 26. Also, if you work part-time while collecting, those weeks still count toward your limit even if you're getting reduced benefits. Make sure you understand exactly where you are in your benefit year.

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That's really helpful - I didn't realize the processing delay still counted against my 26 weeks. That explains why I'm closer than I thought.

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The WHOLE SYSTEM is broken!! I've been waiting 3 months for them to process my appeal and every time I call they say there's nothing they can do. Meanwhile I'm behind on rent because they disqualified me for something that wasn't even my fault. NYS Department of Labor is the worst run agency in the state.

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feel you on this, the appeals process is a nightmare

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For your specific error with weekly claim certification, you might need to speak to someone in the adjudication unit rather than general customer service. They handle issues with claim processing and can usually see what's causing the error in your account. When you do get through, ask to be transferred to adjudication if the first person can't help.

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That's really helpful! I didn't know there were different departments. I'll try asking for adjudication specifically when I call tomorrow.

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Also keep in mind unemployment compensation is taxable income so you might want to have taxes withheld or you'll owe at the end of the year. The NYS Department of Labor gives you the option when you set up your claim.

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ugh the whole system is such a nightmare, took me 2 months to get my first payment and by then i was already behind on rent

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Oh no that's exactly what I'm worried about! How did you manage during those 2 months?

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The NYS Department of Labor system is so confusing even for basic claims, I can't imagine they care about academic unemployment categories. When I was on unemployment last year they just wanted to know if I was fired or laid off, not whether it was cyclical or structural lol

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To clarify the definitions for your assignment: Frictional unemployment includes people voluntarily between jobs or new graduates searching for first jobs. Structural occurs when worker skills don't match available jobs due to technology changes or industry shifts. Cyclical happens during economic downturns when overall demand for labor decreases. Seasonal unemployment follows predictable patterns in industries like agriculture, tourism, or retail during holidays.

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Perfect explanation! This really helps me understand how to categorize the examples in my assignment. Thanks everyone for the help with understanding both the academic concepts and how NYS Department of Labor actually works.

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