New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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just echoing what others said about emergency fund being most important... unemployment benefits help but they're not gonna replace your full salary

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One thing nobody mentioned - if your company offers severance packages during layoffs, that can be a huge buffer too. Sometimes they'll give you a few weeks or even months of pay. But make sure you understand how that affects your unemployment claim timing with NYS Department of Labor because there are rules about when you can start collecting if you get severance.

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Nia Davis

Good point about severance! I'll have to check what our employee handbook says about that.

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Small businesses get hit the hardest by unemployment costs. We had to lay off 3 people during COVID and our unemployment insurance rates went through the roof. It's like being punished twice - first you lose revenue and have to cut staff, then you pay higher taxes for years because of those layoffs. The NYS Department of Labor doesn't care that you had no choice.

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There are actually provisions for economic layoffs that don't impact your experience rating as much as firing for cause. You might want to check with your accountant about whether those layoffs were properly classified.

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at the end of the day its just wealth redistribution from working people to non-working people. call it what it is

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That's an oversimplification. Most people on unemployment worked for years and paid into the system before claiming benefits. It's more like insurance than welfare.

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The whole system is so backwards! Why can't they just show you exactly how they calculated it instead of making us guess? I had to call three times before someone could explain why my benefits were lower than expected.

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Also remember that your total benefit amount is 26 times your weekly rate, so that's the maximum you can collect during your benefit year. And you have to meet the work search requirements - 3 contacts per week unless you're on standby with your employer.

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Wait, what's standby status? My manager said they might call me back when business picks up but I haven't heard anything official.

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Been there with the ski resort thing! Getting through to NYS Department of Labor on the phone to ask about seasonal eligibility was impossible last year - kept getting busy signals or hung up on. Finally used a service called Claimyr (claimyr.com) that connected me directly to an agent. There's even a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made it so much easier to get my questions answered about standby status.

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Interesting, never heard of that service before. Did they charge you a lot for it?

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Worth it to actually talk to someone who could explain the seasonal worker rules clearly instead of sitting on hold for hours.

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The NYS unemployment system is such a joke for seasonal workers. They make you jump through hoops proving you're looking for work when everyone knows you're just waiting for your seasonal job to start back up. But yeah technically you can collect if you meet the wage requirements.

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same experience here, had to document job searches even though I knew I was going back to the same summer job in May

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The whole system is so confusing!! I've been trying to understand my benefit calculation for weeks and every time I call NYS Department of Labor I get different answers. One agent told me my rate was final, another said it could change during my review. I'm so stressed about whether I'm getting the right amount or if I'll have to pay something back later.

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Your weekly benefit rate shouldn't change unless there's an error in the original calculation or you have additional wages reported from your base period. If you're concerned, request a detailed benefit calculation from NYS Department of Labor.

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Just to add - you can also check your monetary determination letter that NYS Department of Labor sent when your claim was approved. It breaks down exactly how they calculated your weekly amount based on your wage history. Should be in your online account under documents.

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