New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't beat yourself up about waiting three weeks, happens to everyone. The important thing is you're filing now. Make sure you keep track of all your job search activities from this point forward because NYS Department of Labor requires you to search for work and keep records. You'll need to certify that you're looking for work when you file your weekly claims.

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To give you the complete picture: file your initial claim as soon as possible after losing your job, request backdating for any weeks you qualify for within the 4-week window, and make sure you understand that your waiting week still applies. Even if you backdate, you typically won't get paid for the first week of unemployment - that's just how the system works. The important thing is getting your claim in the system so you can start the weekly certification process.

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The NYS Department of Labor phone system is impossible to get through to ask about complex situations like this. I spent weeks trying to reach someone about my medical leave situation. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real NYS Department of Labor agent who explained my options. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to navigate the bureaucracy myself.

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Never heard of that service before. Did they actually help you get approved for benefits or just connect you to someone?

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They just handle getting you through to the agents, but having a real person explain the medical leave rules made all the difference. The agent walked me through exactly what documentation I needed and how to frame my situation on the application.

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ugh the whole system is so frustrating when you're dealing with medical issues!! like you're already stressed about your health and then you have to jump through all these hoops just to survive financially. i hope you get approved OP because this situation is exactly what unemployment benefits should be for

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totally agree. the system acts like everyone who loses their job is perfectly healthy and can immediately jump into any work. medical situations are way more common than they want to admit

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I've been dealing with NYS Department of Labor for months and the phone system is impossible! If you need to change your tax withholding or ask questions about this stuff, good luck getting through. I found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected.

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That sounds really helpful! I was dreading having to call them about anything. Does it actually work for getting through?

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Yeah it worked for me when I needed to fix an issue with my weekly claims. Way better than the usual runaround you get trying to call directly.

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The whole tax situation with unemployment is so frustrating. They don't explain any of this clearly when you first apply. I ended up owing like $800 at tax time because I didn't know about the withholding option. NYS Department of Labor really needs to do better at educating people about this stuff upfront.

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Ugh same thing happened to my sister last year! She had no idea unemployment was taxable income.

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Make sure you organize your evidence chronologically! I made the mistake of just throwing all my documents together and it made my case confusing. Create a simple chart showing: Date of work, Hours worked, Amount earned, Date you certified, Hours you reported. This visual comparison will make it obvious if there are any discrepancies (and hopefully prove there aren't any). Also keep copies of EVERYTHING you submit - the appeal process can take months.

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Wait, are you sure you reported your gross earnings and not your net pay? That's a common mistake that leads to overpayments. NYS Department of Labor wants to know your total earnings before taxes, not what you actually took home. Double check your weekly certifications against your pay stubs to make sure you used the right numbers.

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Oh wow, I never thought about that! Let me go back and check. I think I did report gross but now I'm second-guessing myself. If I made that mistake, can I still appeal or should I just pay it back?

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Even if you made an honest mistake like that, you can still appeal and explain what happened. Sometimes they'll reduce the overpayment or set up a payment plan instead of demanding everything at once.

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honestly just put down anyone who knows you're unemployed and looking for work... they probably won't even call unless there's an issue with your claim

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That's not good advice. You should always be honest on these forms. NYS Department of Labor takes verification seriously and false information can disqualify your entire claim.

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I put my landlord when I got this question because he knew I was unemployed and job hunting. Never heard anything back from NYS Department of Labor so I guess it was fine.

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