New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Before you make the trip, you might want to try calling the main NYS Department of Labor line first. Sometimes they can resolve identity verification issues over the phone if you have the right documentation. I know getting through can be frustrating with their high call volume, but there's actually a service called Claimyr (claimyr.com) that helps people get connected to NYS Department of Labor agents faster. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might save you the trip if they can handle it remotely.

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Never heard of that service before. Is it legit? I'm always skeptical of third-party services for government stuff.

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Yeah it's legitimate, they just help you get through the phone queue faster. I used it when I had an adjudication issue and actually got connected to someone within an hour instead of waiting on hold for hours.

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The whole system is such a mess honestly. Why can't they just have better online verification like every other government agency has figured out by now? Making people drive to offices for basic ID verification in 2025 is ridiculous.

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agree 100% - it's like they're stuck in the stone age while every bank and credit card company can verify identity instantly online

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If you're having trouble understanding NYS Department of Labor terminology or need to speak with someone about your claim status, I had luck using Claimyr to get through to an actual agent. The phone lines are always busy but their service helped me connect without waiting on hold forever. They have a demo video at https://youtu.be/qyftW-mnTNI and the site is claimyr.com if you want to check it out.

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Thanks! I might need that if I run into more confusing stuff. The website is pretty overwhelming with all the different sections.

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Claimant is just legal speak for 'person filing the claim.' You'll also see terms like 'benefit year' and 'base period' that sound complicated but are really straightforward once you understand them. The NYS Department of Labor website has a glossary somewhere that explains all these terms if you want to get familiar with them.

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If you're worried about getting through to NYS Department of Labor to check your eligibility or ask questions, I used claimyr.com when I couldn't get anyone on the phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It's way easier than trying to call during their busy hours and getting hung up on.

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That's actually helpful - the phone lines are impossible especially if you have questions before filing.

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just file and see what happens lol if you worked a regular job for 2 years you'll probably be fine unless you did something really bad to get fired

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Just want to say I feel for you - toxic workplaces are the worst and it's unfair that you have to choose between your mental health and financial security.

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My cousin quit her job last year for similar reasons and she said the key was proving she tried to work things out first. She had to show emails to HR, meeting notes, stuff like that. Even then it was touch and go during the adjudication process but she eventually got approved. The whole thing took like 6 weeks though so definitely don't quit unless you have some savings to tide you over while they decide.

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6 weeks? That's terrifying. I don't have much in savings right now which is why I'm so worried about this whole situation.

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Actually this is relevant since understanding how unemployment taxes work helps explain how the system is funded. Your FUTA payments go into the federal unemployment trust fund, while your NYS Department of Labor payments fund the state benefits. When people have issues getting through to NYS Department of Labor for claim questions, services like claimyr.com can help connect you directly to agents. They have a good demo video at https://youtu.be/qyftW-mnTNI showing how it works.

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Never heard of that service but honestly anything that helps reach NYS Department of Labor would be useful. I've been trying to get through about my adjudication for weeks.

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For your books: Dr. FUTA Tax Payable, Cr. Cash when you pay. The rate is 6% on first $7,000 of wages but you get credit for state unemployment taxes paid to NYS Department of Labor, so effective rate is usually 0.6%. Make sure you're paying quarterly if you owe more than $500 annually.

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