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THANK GOD someone asked this because I'm in the exact same boat! Got laid off yesterday and have been stressing about money. This thread is already helping me understand what I need to do next.
One thing I wish someone told me when I first filed - if you have trouble getting through to NYS Department of Labor on the phone (which happens A LOT), there's actually a service called Claimyr that helps you reach them. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI. Saved me hours of busy signals when I had questions about my claim status.
The system is so confusing!! I never know if I'm supposed to report gross pay or net pay. And what about tips? I work at a restaurant part time and sometimes get cash tips that aren't on my paycheck.
I had such a hard time getting through to NYS Department of Labor to ask about this exact question last year. Spent hours on hold trying to reach someone who could explain what counts as remuneration. Finally found this service called Claimyr that helps you get through to actual agents - they have a website at claimyr.com and there's even a demo video showing how it works (https://youtu.be/qyftW-mnTNI). Made it so much easier to get my questions answered about reporting requirements.
The remuneration question trips up SO many people! I work in HR and see this confusion all the time. Just remember - if you did any work or received any payment related to work during the week you're certifying for, report it. NYS Department of Labor would rather you report something that doesn't count than miss something that does. Better safe than sorry when it comes to unemployment fraud accusations.
Had a similar situation last year when my freelance graphic design work disappeared. Took me forever to get through to someone at NYS Department of Labor to ask questions. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turns out I did qualify based on some contract work that had been treated as W-2.
Never heard of that service before but might be worth trying since calling NYS Department of Labor directly is impossible these days. How much does it cost?
Harper Collins
If you're having trouble getting through to NYS Department of Labor on the phone to check your claim status, I had good luck using Claimyr (claimyr.com). They have this system that helps you actually reach a human agent instead of getting stuck in the phone queue forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing when I needed to verify some information about my claim.
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Kelsey Hawkins
•Never heard of that service before but honestly anything is better than spending 3 hours on hold just to get disconnected
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Dylan Fisher
Just went thru this myself last month! Filed on a Tuesday, got approved the following Friday, then had the one week waiting period. First payment hit my account exactly 3 weeks after filing. Make sure your direct deposit info is correct or it'll take even longer if they have to mail a check.
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