New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor payment schedule is such a mess. They say one thing and do another. I've had payments delayed for no reason multiple times and when you finally get someone on the phone they just give you generic answers about 'processing times' without actually looking at your specific case.

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seriously the whole system is broken, they make it so hard to get basic info about your own payments

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I get mine every Wednesday like clockwork but my friend gets hers on Thursdays even though we both certify on Sunday. I think it depends on your bank too.

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The WHOLE SYSTEM is a mess right now! I've been waiting 8 days for a pending payment and when I finally got through to someone they said there's no issue with my claim but couldn't explain the delay. So frustrating when you're depending on these payments!

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8 days is ridiculous! Did they at least give you a timeline for when it would be resolved?

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mine usually takes 2-3 days max so 4 days does seem long. maybe try calling tomorrow morning right when they open?

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basically when u apply they check if u qualify then send u money every week if u do the weekly thing online its not that complicated

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What's the weekly thing exactly? Is that where you report if you worked or looked for jobs?

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Yeah it's called weekly certification. You log into the system every week and answer questions about whether you worked, earned any money, turned down job offers, etc. You also have to confirm you're able and available to work. Miss a week and you won't get paid for that week.

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If you're having trouble getting through to workers comp, you might want to check out claimyr.com - they help people get through to NYS Department of Labor agents when the phone lines are jammed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used them when I couldn't get answers about my unemployment claim status. Might be worth trying if you need to talk to someone about your situation.

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Thanks, I'll check that out. I've been trying to call for weeks and can never get through to a real person.

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This is why the system is so messed up! People get injured at work and then have to wait months with no income while bureaucrats shuffle papers. There should be emergency assistance for situations like this.

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Totally agree. I know someone who lost their apartment waiting for workers comp to kick in. The delays are ridiculous.

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I had a similar situation trying to reach NYS Department of Labor about my adjudication status after quitting. Couldn't get through on the phone for weeks. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent who explained the whole process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand what documentation I needed.

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How much does something like that cost? She's already stressed about money.

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It was worth it for me to get real answers instead of guessing. Better than sitting in limbo not knowing if my claim would be approved.

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The NYS Department of Labor system is SO broken when it comes to this stuff. They make you jump through hoops to prove you had good cause but employers can fire you for basically anything and you get benefits right away. Makes no sense.

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