New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a similar situation trying to reach NYS Department of Labor about my adjudication status after quitting. Couldn't get through on the phone for weeks. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent who explained the whole process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand what documentation I needed.

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How much does something like that cost? She's already stressed about money.

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It was worth it for me to get real answers instead of guessing. Better than sitting in limbo not knowing if my claim would be approved.

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The NYS Department of Labor system is SO broken when it comes to this stuff. They make you jump through hoops to prove you had good cause but employers can fire you for basically anything and you get benefits right away. Makes no sense.

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If you're having trouble getting through to NYS Department of Labor to clarify your specific situation, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call and getting busy signals. Really helpful when you need to discuss the specifics of partial unemployment vs regular unemployment claims.

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Thanks, I might need to try that. I've been trying to call for days with no luck and I want to make sure I'm doing everything correctly.

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Been there! The difference is basically this: unemployed means you have no job at all, underemployed means you have a job but it's not enough hours or pay to meet your needs. NYS Department of Labor has specific rules for partial unemployment which sounds like what you qualify for. Just make sure you keep looking for full-time work and document your job search activities.

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I had trouble reaching NYS Department of Labor when I had questions about my application definitions. After getting hung up on multiple times, I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time instead of calling all day.

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That's interesting, I might need to check that out if I can't get through myself. Thanks for sharing!

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Just pick the most obvious answer honestly, they're not trying to trick you on the basic definitions. The real scrutiny comes later during adjudication if there are any issues with your claim.

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The NYS Department of Labor is terrible about communicating holiday schedules! They should put this info right on the login page instead of making us guess. Last year I wasted so much time trying to figure out if Columbus Day affected my payments.

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just file when you normally do, the computer doesnt take days off lol

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I was struggling with getting through to anyone at NYS Department of Labor to ask similar questions about my claim status. Kept getting disconnected after waiting on hold forever. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to speak with someone directly about your specific situation.

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How much does something like that cost? I'm already tight on money waiting for my claim to process...

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I was worried about that too but it was totally worth it to finally get answers. Way better than spending hours trying to get through on my own.

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The whole system is so confusing! I've been filing claims for 6 weeks and still don't fully understand half the terminology they use. At least you're asking questions - I just guessed on most of mine at first.

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