New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I was in a similar situation last year and couldn't get through to NYS Department of Labor on the phone for weeks to ask about my options. Found this service called Claimyr (claimyr.com) that helped me actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out I qualified for benefits even though I thought I wouldn't. Sometimes talking to an actual person at NYS Department of Labor helps you understand your rights better than trying to figure it out online.

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Never heard of that but honestly anything that helps you get through to a real person at NYS Department of Labor sounds worth trying. The phone system is impossible.

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Just remember that even if you get fired and qualify for UI, you still have to do the job search requirements. NYS Department of Labor requires 3 work search activities per week and you have to keep a log. Don't assume getting benefits means you can just coast - they're pretty strict about the job search stuff now.

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If you're having trouble getting through to the NYS Department of Labor to check on your claim status or get clarification about your eligibility, I had good luck using claimyr.com - it's a service that helps you actually reach a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of busy signals and dropped calls when I needed to verify my job separation reason.

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Never heard of that but might be worth trying. The NYS Department of Labor phone system is absolutely impossible to get through on.

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From what I understand the main categories are involuntary job loss (layoffs, firing without misconduct, business closure), reduced hours that qualify for partial benefits, and some voluntary separations with good cause. The NYS Department of Labor looks at each situation individually but your layoff should be pretty clear cut for approval.

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Don't forget you also have to pay taxes on unemployment benefits! They don't automatically withhold federal taxes so you might want to have them take out 10% or set money aside. I learned this the hard way last year.

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Oh wow I didn't even think about taxes. Can you have them withhold taxes when you file your weekly claims?

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Yes, when you file your initial claim or during weekly certification you can elect to have 10% withheld for federal taxes. You can also change this later if needed.

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The calculation is so weird though like why 1/26th of your highest quarter instead of just basing it on your last few paychecks? Makes no sense to me and I ended up getting way less than I thought I would

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The system is designed to look at a longer period to get a better picture of your typical earnings and to prevent people from gaming the system by working extra hours right before filing. It's not perfect but there's logic behind it.

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If you run into problems reaching someone at NYS Department of Labor about your claim status, I had good luck using a service called Claimyr (claimyr.com). They help you get through to an actual agent when the phone lines are jammed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration when my claim got stuck in adjudication.

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Interesting, never heard of that before. How does it actually work to get you through to NYS Department of Labor?

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They basically handle the waiting and calling back for you so you don't have to sit on hold for hours or keep getting disconnected. Really helpful when you have urgent questions about your claim.

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Just wanted to add that you should expect to possibly wait a while for your first payment even after everything is approved. My experience with NYS Department of Labor was that it took about 3 weeks from when I filed until I got my first deposit, and that was without any complications. Make sure you have some savings to cover expenses during that waiting period.

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Three weeks seems like forever when you're not working! Good thing I have a little bit saved up. Thanks for the heads up.

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I had so much trouble getting through to anyone at NYS Department of Labor when I had questions about my state UI account setup. Kept getting busy signals and when I did get through they'd transfer me around forever. Finally used this service called Claimyr (claimyr.com) that actually got me connected to the right person. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.

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Really? I've been trying to reach NYS Department of Labor for weeks about my employer account. The phone system is a nightmare.

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Don't forget you also need to register for an NYS Department of Labor employer account if you haven't already! That's separate from the federal stuff too. I think I have like 4 different login accounts now between IRS, NYS Department of Labor, and my payroll company.

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Ugh yes I already have the NYS Department of Labor account set up but I'm still figuring out all the deadlines and forms. Why can't this stuff be simpler?

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