New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to discuss your denial or file an appeal, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was way easier than trying to call the regular number and getting hung up on constantly. Might be worth checking out since you're on a tight timeline for your appeal.

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never heard of this before but honestly anything is better than spending hours on hold just to get disconnected

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Ava Kim

Other reasons they deny claims include not registering with the job search system properly, missing your weekly claim filings, or having issues with your identity verification. But yours sounds like a quit situation so focus on gathering evidence that you had good cause. Hostile work environment can qualify but the bar is pretty high - you need to show it was intolerable and you had no other choice.

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Thanks everyone. I'm definitely going to appeal and gather more documentation. At least now I understand why they denied it initially.

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The whole system is rigged anyway!! They deny everyone first hoping you just give up. I got denied initially too even though I was clearly laid off due to company downsizing. Had to appeal and fight for months before finally getting approved. Document EVERYTHING for your appeal!

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So frustrating but you're right about documenting everything. The burden of proof is definitely on us.

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For unsafe working conditions, you'll need evidence like: written complaints you filed, photos of hazards, witness statements from coworkers, any responses from management, documentation that you tried internal remedies first. The key is showing you had no reasonable alternative but to quit. NYS Department of Labor considers this 'constructive dismissal' if you can prove it.

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This is super helpful - I have most of these things. Should I submit everything with the appeal or wait to see what they specifically ask for?

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Submit everything relevant with your initial appeal. Don't wait for them to ask - they might not give you another chance to add documentation.

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Amara Eze

Yeah frictional unemployment is the most common type. Just make sure you're keeping detailed records of your job search activities for NYS Department of Labor. They can ask for proof during any review or audit of your claim.

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This happened to me last year - took 3 months to find something but my claim was fine the whole time

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If you're having trouble getting through to NYS Department of Labor agents to ask questions about your claim status, I had good luck using Claimyr (claimyr.com). They have a service that helps you actually reach a real person instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to clarify some job search requirement questions.

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Interesting, never heard of that service before. Might be worth checking out since I can never get through to anyone.

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I think the biggest issue is timing. By the time someone files for unemployment, they're already stressed about money and just want any job. But the programs that actually reduce long-term unemployment require time investment upfront - like 6 months of training. It's hard to think long-term when you're worried about next month's rent.

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This is so true. I turned down a low-paying job early in my unemployment because I thought something better would come along quickly. Ended up being unemployed longer than if I'd taken it and kept looking.

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what about just creating more jobs instead of training people for jobs that dont exist?? seems like we're putting the cart before the horse here

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Job creation is more of a policy/economic issue, but you're right that training without actual job openings is pointless. That's why I mentioned the apprenticeships - those are tied to employers who commit to hiring.

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My sister just got approved last month and it took exactly 3 weeks from filing to first payment. She also had a layoff situation so maybe that helps with timing?

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UGH the whole system is so stressful! I've been waiting 4 weeks now and still nothing. How are we supposed to pay bills while waiting for them to make up their minds? The uncertainty is killing me more than the actual unemployment.

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I understand the stress completely. If it's been 4 weeks, I'd recommend calling the NYS Department of Labor claim center to check on your status. There might be something specific they need from you that you're not aware of.

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