New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole unemployment system is so confusing though. like do i have to report every single job i apply for? what if i forget to log something in my job search? will that disqualify me forever?? sometimes i think it's not worth the stress

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You need to keep a job search log with at least 3 work search activities per week. Missing entries can delay payments but won't disqualify you forever. Just be honest and consistent with your reporting.

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Filed for UI benefits last year after my startup folded and honestly it was the best decision. Gave me breathing room to be selective about my next job instead of taking the first desperate offer. No negative consequences whatsoever.

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Just want to say hang in there - being thrust into unemployment is scary but you'll figure it out. I was laid off last year and the anxiety was the worst part honestly. The actual process isn't as complicated as it seems at first.

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The system is such garbage though. They make it so confusing ON PURPOSE so people give up and don't claim benefits. I had to file THREE TIMES because their website kept glitching and losing my information. And don't even get me started on the job search requirements - they want you to apply to jobs that don't even exist!!

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I know it's frustrating, but the job search requirements are actually pretty reasonable. You need 3 job contacts per week and they can include online applications, networking, or even attending job fairs. Keep good records because they do audit these sometimes.

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Just to clarify for anyone reading this - you should have received a 1099-G form from NYS Department of Labor showing the total unemployment compensation you received in 2024. This form is what you use to report the income on your tax return. If you had taxes withheld, that will also be shown on the 1099-G. The form should be available online through your my.ny.gov account if you didn't receive it by mail.

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ugh i hate tax season. between unemployment and my part time job income everything is so complicated now

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Wait I'm confused - if you quit can you still get unemployment? I thought you had to be fired or laid off??

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You can get benefits if you quit for 'good cause' but it's harder to prove than being laid off. NYS Department of Labor will review your case and may require a hearing to determine if your reason for quitting qualifies.

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The whole system is confusing honestly. I got denied the first time because I didn't understand how to explain my situation properly. Had to appeal and it took months to get straightened out. Make sure you read everything carefully when you file.

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I had trouble getting through to NYS Department of Labor when I tried to file after waiting too long. Their phone lines are always busy and the website kept timing out. If you run into issues reaching them, I used this service called Claimyr that helps you get through to an actual agent - claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of frustration.

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Never heard of that but might be worth it if the phones are as bad as everyone says they are.

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Just file online at my.ny.gov, it's way easier than calling. You'll need your social security number, employment history for the last 18 months, and your employer's info. The whole process takes maybe 30 minutes if you have everything ready.

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