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I had a similar situation where I couldn't reach anyone at NYS Department of Labor to explain my side when my employer contested my claim. The phone lines are always busy and I kept getting hung up on. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for explaining my situation properly instead of just waiting weeks for them to decide without hearing from me.
If you're having trouble with your job search requirements or need help reaching NYS Department of Labor agents about your claim, I used claimyr.com recently when I couldn't get through their phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Really helped me get connected to an actual person when I had questions about my weekly certification.
The unemployment system is just broken no matter what the rates are!! I've been dealing with NYS Department of Labor for months over an overpayment issue and they can't give me straight answers. These statistics don't mean anything when the actual system doesn't work properly.
ugh tell me about it. been on ui for 4 months and i basically dont buy anything anymore except like groceries and gas. used to go out to eat couple times a week now its maybe once a month if that. really makes you realize how much money you waste when you have a regular job
The impact on local businesses is devastating. When a bunch of people in an area lose jobs and cut spending, restaurants close, retail stores struggle, service businesses fail. I saw this happen in my neighborhood when the plant closed and 800 people went on unemployment. Half the shops on Main Street ended up shutting down within a year.
I had issues getting through to NYS Department of Labor to clarify questions about my work history when I was going through adjudication. Ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person who could explain exactly what they were looking for. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process way less stressful than trying to call myself.
Rachel Tao
The system is completely broken. I've been waiting 5 weeks and when I finally got through to someone they told me my employer contested my claim but nobody bothered to tell me! You have to be your own advocate because NYS Department of Labor won't keep you informed of anything.
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Jasmine Hancock
•Oh no, how do I find out if my employer contested it? The restaurant is completely closed so I don't know who would even be handling that.
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Derek Olson
Check your employer information in the system to see if there are any flags or notes. For a business closure, NYS Department of Labor should be able to verify that independently through state business records, which might actually speed up your claim once they do that verification. Keep filing your weekly claims even while it's under review - you can get backpay for those weeks once approved.
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