New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting your 1099-G or accessing your my.ny.gov account, I had success using claimyr.com to get through to an actual NYS Department of Labor representative. They have a callback service that actually works - you can see how it works in their demo video at https://youtu.be/qyftW-mnTNI. The agent was able to help me get my tax documents resent and answered questions about the withholding options for my ongoing claim.

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Never heard of that service but honestly anything that helps get through to DOL is worth trying. The phone system is impossible

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Just a heads up - if you can't pay the full amount when you file, you can set up a payment plan with both IRS and NY state. Don't just not file because you can't pay, that makes penalties way worse. File on time even if you can't pay and then work out payment arrangements.

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If you're having trouble reaching NYS Department of Labor for more detailed regional employment data, I had luck using Claimyr at claimyr.com to get through to an actual person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might help if you need to speak with someone about specific county job market resources.

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Interesting, never heard of that service before. Getting through to NYS Department of Labor can definitely be a pain.

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honestly the whole upstate economy is struggling... been on UI twice in the past 3 years and it seems like everyone i know has been through the system at some point

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I think the unemployment rate was around 3.2% in 1929 right before the crash but then shot up to like 25% by 1933. The 1920s were deceptive because things looked great on the surface but there were underlying problems building up.

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Exactly right about those numbers. The contrast between 1929 and the early 1930s was dramatic. Agricultural unemployment was actually higher throughout the 1920s than industrial unemployment too.

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This is such an interesting historical perspective! It really shows how much unemployment insurance and systems like NYS Department of Labor have evolved. Back then people had no idea about concepts like adjudication, weekly claims, or job search requirements that we deal with today. The whole infrastructure for supporting unemployed workers just didn't exist.

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That's a great point - it really puts modern unemployment benefits in perspective. Thanks everyone for the insights!

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If you're having trouble reaching NYS Department of Labor to get clarification on your disqualification or need help with the appeal process, I had success using a service called Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand exactly why I was disqualified so I could address it properly.

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Never heard of that before but might be worth trying. I've been calling for days and keep getting disconnected.

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The NYS Department of Labor disqualification system is basically designed to deny as many people as possible initially. They know most people won't bother appealing even when they have a valid case. Don't let them intimidate you - if you were truly laid off, you absolutely deserve those benefits.

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That's really encouraging to hear. I was starting to think maybe I did something wrong that I wasn't aware of.

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dont forget about the work search thing too!! you have to do 3 work search activities every week to keep getting benefits. lots of people get disqualified for not doing that properly. also if you turn down a job offer that NYS considers suitable you can lose benefits

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Good point about work search requirements. It's actually 3 work search activities per week in New York, and they need to be documented in your work search record.

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The whole system is so confusing. I got disqualified initially because they said I quit voluntarily, but I was actually laid off due to budget cuts. Had to go through a whole appeal process to prove it. NYS Department of Labor really needs to make their eligibility criteria clearer on the website.

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