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The whole system is ridiculous tbh. You can't get benefits if you quit even if your boss is making your life hell, but you also can't get benefits if you get fired for pushing back against unfair treatment. It's like they want people to just accept abuse at work. I've been trying to reach someone at NYS Department of Labor for weeks about my own situation and can never get through on the phone.
If you're having trouble reaching NYS Department of Labor by phone, you might want to try claimyr.com - it's a service that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I was stuck in adjudication and finally got to talk to someone who could explain what was holding up my claim.
I had such a hard time getting through to someone at NYS Department of Labor to ask about this same question last month. Spent literally hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if you need to talk to someone directly about your specific situation.
I had trouble getting through to the NYS Department of Labor when I needed to set up my unemployment insurance account. Kept getting busy signals and when I did get through, got transferred around. Eventually found this service called Claimyr at claimyr.com that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole registration process much smoother.
ugh the whole unemployment tax system is such a pain. why do small businesses have to jump through all these hoops just to hire people?? the paperwork alone is ridiculous
honestly i never thought about any of this until i got laid off from my retail job. turns out unemployment really does help you focus on finding something better instead of just grabbing whatever minimum wage job you can find immediately. gave me time to do some online training and eventually got a better paying position than what i had before
The purpose is also to protect workers from being exploited. If there was no unemployment insurance, employers could treat workers terribly knowing that people would be desperate to keep any job rather than risk having no income at all. Having that safety net gives workers more bargaining power and helps maintain better working conditions across the economy.
Paolo Ricci
I had trouble getting through to NYS Department of Labor when I had questions about this same thing last year. The phone lines are always busy and you get disconnected half the time. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real agent to explain how the funding works. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand the whole system better.
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Zainab Ismail
•Thanks! I might check that out if I have more questions. The NYS Department of Labor website is confusing and I can never get through on the phone.
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Amina Toure
The whole system is basically employers paying insurance premiums to cover potential unemployment claims. Think of it like car insurance - you pay premiums and hope you never need to use it, but it's there when you do. NYS Department of Labor collects these taxes from all covered employers and uses that fund to pay benefits to eligible claimants.
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