New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is rigged anyway!! They deny everyone first hoping you just give up. I got denied initially too even though I was clearly laid off due to company downsizing. Had to appeal and fight for months before finally getting approved. Document EVERYTHING for your appeal!

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So frustrating but you're right about documenting everything. The burden of proof is definitely on us.

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For unsafe working conditions, you'll need evidence like: written complaints you filed, photos of hazards, witness statements from coworkers, any responses from management, documentation that you tried internal remedies first. The key is showing you had no reasonable alternative but to quit. NYS Department of Labor considers this 'constructive dismissal' if you can prove it.

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This is super helpful - I have most of these things. Should I submit everything with the appeal or wait to see what they specifically ask for?

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Submit everything relevant with your initial appeal. Don't wait for them to ask - they might not give you another chance to add documentation.

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I had such a hard time getting through to NYS Department of Labor to ask about this exact question last year. Spent hours on hold trying to reach someone who could explain what counts as remuneration. Finally found this service called Claimyr that helps you get through to actual agents - they have a website at claimyr.com and there's even a demo video showing how it works (https://youtu.be/qyftW-mnTNI). Made it so much easier to get my questions answered about reporting requirements.

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Never heard of that service but honestly anything that helps with getting through to NYS Department of Labor sounds helpful. Those phone lines are impossible.

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The remuneration question trips up SO many people! I work in HR and see this confusion all the time. Just remember - if you did any work or received any payment related to work during the week you're certifying for, report it. NYS Department of Labor would rather you report something that doesn't count than miss something that does. Better safe than sorry when it comes to unemployment fraud accusations.

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My sister just got approved last month and it took exactly 3 weeks from filing to first payment. She also had a layoff situation so maybe that helps with timing?

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UGH the whole system is so stressful! I've been waiting 4 weeks now and still nothing. How are we supposed to pay bills while waiting for them to make up their minds? The uncertainty is killing me more than the actual unemployment.

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I understand the stress completely. If it's been 4 weeks, I'd recommend calling the NYS Department of Labor claim center to check on your status. There might be something specific they need from you that you're not aware of.

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Lucy Lam

Wait I'm confused about the base period thing... is that the last 4 quarters or the last year? And what if I just started working recently?

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Base period is the first 4 of the last 5 completed calendar quarters before you file. If you haven't worked enough in that period, you might qualify for alternate base period which uses more recent quarters.

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Don't forget you can get benefits for up to 26 weeks usually, but you have to meet the job search requirements and file those weekly claims religiously or they'll cut you off.

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Taylor To

THE SYSTEM IS A JOKE! I've been waiting 5 weeks for my first payment because they keep saying my claim is under review. Meanwhile I can't pay my rent! And good luck trying to call them - the phone just hangs up on you after an hour on hold.

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that sucks! is your claim in adjudication? thats when they review stuff and it takes forever

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Same happened to me last year - took forever but eventually got all the back pay. Just keep filing your weekly claims even if you're not getting paid yet!

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