New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

I had the same issue last month with getting through to NYS Department of Labor on the phone. Kept getting busy signals or hung up on after waiting 2 hours. Finally found this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth trying if you need to check on your adjudication status.

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Never heard of that but willing to try anything at this point. Did they charge you for it?

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They do charge but it was worth it to finally talk to someone who could see what was holding up my claim. Way less stressful than calling all day.

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The economy is definitely weird right now but that doesn't mean your claim should take 6 weeks. Something specific is probably holding it up. Did you work for a small business? Sometimes they don't respond to NYS Department of Labor requests quickly.

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I was in a similar situation last year and honestly the 26 weeks went by faster than I expected. If you're having trouble reaching NYS Department of Labor by phone to ask questions about your claim, I found this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me when I had issues with my weekly claim getting stuck.

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Never heard of that but might be worth checking out, I've been trying to call NYS Department of Labor for two weeks about my adjudication issue with no luck

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Make sure you understand the job search requirements too - you need to make at least 3 job contacts per week and keep detailed records. NYS Department of Labor is pretty strict about this stuff now.

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Wait I thought unemployment was only 20 weeks? Or maybe that was the old rules? I collected back in 2019 and I swear it was different. This whole system changes so much I can never keep track of what's current.

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It's been 26 weeks in New York for quite a while now. You might be thinking of a different state or maybe partial benefits which can have different rules.

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Something to keep in mind - those 26 weeks start from when you first become eligible, not from when you file your claim. So if there are any delays in processing or if you have to go through adjudication, you don't get extra time added to the end. The clock is always ticking once your benefit year begins.

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Oh wow, I didn't realize that. My claim is still in adjudication right now. Does that mean I'm losing weeks while they figure it out?

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If your claim gets approved, you should receive back pay for the weeks you were eligible but couldn't collect due to adjudication. But your benefit year still has the same end date.

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Wait so if they contest it does that mean I don't get any money while they investigate?? I can't afford to go weeks without income while NYS Department of Labor decides who's telling the truth. This is making me even more anxious about my job situation.

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You typically don't receive benefits during the adjudication period, but if NYS Department of Labor rules in your favor, you'll get back pay for those weeks. It's definitely stressful but that's how the system works to prevent fraudulent claims.

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The whole system is rigged anyway. Employers know exactly what to say to get claims denied and NYS Department of Labor just rubber stamps whatever the company tells them. I've seen people with legitimate claims get screwed over because their boss knew how to work the system.

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That's not really accurate. NYS Department of Labor investigates each case individually and workers win contested claims all the time when they have proper documentation.

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For NYS Department of Labor unemployment eligibility, you need to meet both monetary and non-monetary requirements. Monetary means you earned enough in your base period (usually first 4 of last 5 completed quarters). Non-monetary includes being unemployed through no fault of your own, able and available for work, and actively seeking employment. Your situation with hour reduction should qualify as involuntary unemployment. You'll file weekly claims certifying you're looking for work and report any income. The job search requirement is typically 3 contacts per week but can vary.

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Perfect breakdown, thank you. I think I have enough earnings from last year to meet the monetary part. Just nervous about the whole process.

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ugh the whole system is so confusing and they make it hard on purpose!! i quit my job because my boss was harassing me and they still gave me a hard time about 'voluntary separation' even though i had documentation. took months to sort out. good luck with yours but prepare for a fight

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Sorry you went through that! Workplace harassment definitely should qualify as good cause for quitting.

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