New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait, what's the base period thing? I've only been working for 8 months at my current job. Does that mean I wouldn't qualify if I got laid off tomorrow?

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The base period is the first 4 of the last 5 completed calendar quarters before you file. So if you file in January 2025, your base period would be January-December 2024. You need sufficient wages during that time period to qualify. If you've only worked 8 months, you might still qualify depending on when you started and how much you earned.

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also know that if you get any severance pay or vacation payout it might delay when your benefits start!! learned this the hard way

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Oh wow I never thought about that. Good to know for planning purposes.

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The tax thing with unemployment is such BS. Like we're already struggling financially and then they want to tax the measly benefits too. I had to pay back like $600 when I did my taxes because I didn't know about the withholding option.

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totally agree, seems backwards to tax money that's supposed to help people get back on their feet

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One more thing - make sure the amount on your 1099-G matches what you actually received. Sometimes there are errors and you don't want to pay taxes on money you never got. Keep your records from NYS Department of Labor showing your weekly payment amounts to verify everything adds up correctly.

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If you're having trouble reaching someone at NYS Department of Labor to discuss your case, I had good luck using Claimyr (claimyr.com) to get through to an actual agent. They handle the calling and waiting for you, which saved me hours of being on hold. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for getting clarification on my disqualification before I filed my appeal.

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Thanks, I'll check that out. I've been trying to call for days but can never get through.

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same thing happened to my friend except it turned out she accidentally said something wrong when she filed that made it sound like she quit voluntarily. The good news is that if you have proof you were laid off the appeal process usually works in your favor. just make sure you meet that 30 day deadline!

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The unemployment system is SO broken. They deny legitimate claims all the time and then make you jump through hoops to prove you deserve benefits. Meanwhile bills keep piling up and families suffer. NYS Department of Labor doesn't care about the massive effects their mistakes have on real people's lives!!

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exactly this!! the whole system is designed to deny first and ask questions later

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Make sure you're documenting everything during this process - all the financial hardship, medical issues from stress, anything related to how this wrongful denial is affecting your life. If you win your appeal, you'll get back pay for all the weeks you should have been receiving benefits. Don't give up, wrongful denials get overturned all the time once you get a real person to review the case.

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That's good to know about the back pay. I'm definitely going to file that appeal first thing Monday morning.

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The NY system is just BROKEN. I waited 8 weeks last year and when I finally got through they told me I had been approved 3 weeks earlier but nobody bothered to update my account! The whole NYS Department of Labor system needs an overhaul.

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Wow that's terrible! At least you eventually got your back pay though right?

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NY does take longer but there are reasons. Higher cost of living means higher benefit amounts so they verify more carefully. Plus the sheer population - NYS Department of Labor handles way more claims than smaller states. It's frustrating but the thoroughness actually protects legitimate claimants from system abuse that could slow things down even more.

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