New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Yeah frictional unemployment is the most common type. Just make sure you're keeping detailed records of your job search activities for NYS Department of Labor. They can ask for proof during any review or audit of your claim.

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This happened to me last year - took 3 months to find something but my claim was fine the whole time

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If you're having trouble getting through to NYS Department of Labor agents to ask questions about your claim status, I had good luck using Claimyr (claimyr.com). They have a service that helps you actually reach a real person instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to clarify some job search requirement questions.

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Interesting, never heard of that service before. Might be worth checking out since I can never get through to anyone.

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The whole system is broken honestly. I waited 7 weeks last year and when I finally got through to someone they told me my claim was held up because they needed to verify my identity, but I never got any notice asking for documents. Make sure you check your online account AND your mail regularly because sometimes they send requests that aren't obvious.

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Ugh that's frustrating! I'll make sure to keep checking both places. Did you eventually get all your back pay?

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Yeah I got all the back payments once it was resolved, but those 7 weeks were really tough financially.

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Just hang in there - 10 days really isn't that long in unemployment time. The anxiety is the worst part but most straightforward layoff cases get approved without major delays.

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My sister just got approved last month and it took exactly 3 weeks from filing to first payment. She also had a layoff situation so maybe that helps with timing?

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UGH the whole system is so stressful! I've been waiting 4 weeks now and still nothing. How are we supposed to pay bills while waiting for them to make up their minds? The uncertainty is killing me more than the actual unemployment.

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I understand the stress completely. If it's been 4 weeks, I'd recommend calling the NYS Department of Labor claim center to check on your status. There might be something specific they need from you that you're not aware of.

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yeah they're different but the whole unemployment system is a mess anyway. took me 8 weeks to get my first payment even though i did everything right. NYS Department of Labor keeps changing their rules and nobody knows what's going on

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Just to add - make sure you understand that unemployment benefits are taxable income, unlike some social security benefits. You'll get a 1099-G form at tax time. Also, you'll need to certify for benefits weekly and meet work search requirements to keep getting payments.

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Just remember you have to pay taxes on unemployment benefits! A lot of people forget that and get surprised at tax time. You can have taxes withheld from your weekly payments or pay quarterly.

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Good luck with everything! Being unemployed in NYC is stressful enough without having to figure out all the NYS Department of Labor stuff. At least the benefits help cover some expenses while you're looking for work.

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