New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE WHOLE SYSTEM IS BROKEN!!! I've been fighting with NYS Department of Labor for months and they act like our suffering doesn't matter. Meanwhile politicians get their paychecks on time every week. The adjudication process is deliberately slow to discourage people from claiming benefits they're entitled to.

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I feel this so much. Lost my apartment last month waiting for my claim to process. It's like they want us to give up and find any job just to survive.

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hang in there - store closures are usually pretty straightforward once they get to your case. make sure you have documentation about the closure if possible, like a notice from corporate or news articles about the store closing. that can help speed things up if they have questions

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If you're having trouble reaching NYS Department of Labor to get specifics about your claim, I used a service called Claimyr (claimyr.com) that actually got me through to a real person. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of trying to call and getting busy signals. Sometimes you just need to talk to someone who can look up your exact wage history and give you the real numbers.

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Debra Bai

That sounds helpful! I've been dreading trying to call them because I heard the wait times are crazy long.

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Wait so is the benefit amount based on gross or net pay? And what if I had multiple jobs - do they count all of them or just the main one?

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It's based on gross wages and they count ALL employers that reported wages to NYS Department of Labor. So if you had multiple jobs, that actually helps increase your benefit amount since it's all combined in your wage calculation.

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Noah Lee

I had a really hard time getting through to NYS Department of Labor when my claim got stuck in adjudication. Someone on here recommended this service called Claimyr that actually gets you connected to real agents. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of frustration trying to call on my own.

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Is that legit? Seems too good to be true if the phone lines are really that bad.

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Noah Lee

Yeah it's real, they basically handle the calling and waiting for you. Was skeptical at first but it actually worked when I needed to check on my claim status.

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just apply online and file your weekly claims every week no matter what. even if your claim is pending or in adjudication you need to keep certifying or you'll lose those weeks of benefits

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just want to add that you need to file weekly claims every week even after your initial application to keep getting benefits. lots of people forget this step and then wonder why their payments stopped

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good to know! is there a specific day of the week i need to file or can i do it anytime?

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ugh the whole unemployment system is such a pain. took forever for my claim to get approved and then they randomly put me in adjudication for like 3 weeks with no explanation. just be prepared for potential delays and headaches with NYS Department of Labor

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adjudication can happen for various reasons - usually they just need to verify information about your separation from work or your availability. it's frustrating but most claims do get resolved eventually

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I had a nightmare trying to reach someone at NYS Department of Labor to clarify my situation when I was between categories. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I needed to verify my claim status.

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Good to know there are options if I run into issues! Hopefully my claim stays straightforward.

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honestly the NYS Department of Labor system is so confusing anyway, doesn't matter what type of unemployment you have if you can't get through to anyone when there's a problem lol

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