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If you're having trouble reaching NYS Department of Labor to get specifics about your claim, I used a service called Claimyr (claimyr.com) that actually got me through to a real person. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of trying to call and getting busy signals. Sometimes you just need to talk to someone who can look up your exact wage history and give you the real numbers.
Wait so is the benefit amount based on gross or net pay? And what if I had multiple jobs - do they count all of them or just the main one?
Good luck with that... the NYS Department of Labor is notorious for denying quit claims even when people have legitimate reasons. I know someone who quit due to sexual harassment with documented proof and still had to go through appeals. The system is rigged against workers.
Make sure you understand what 'good cause' means legally. It's not just about the work environment being unpleasant - it has to be something that would compel a reasonable person to quit. Document everything chronologically and be prepared to explain why you couldn't resolve the situation through other means like talking to HR or your supervisor's manager.
I did try going to HR twice but they basically told me it was a personality conflict and to work it out. Should I mention that in my claim?
If you're having trouble with your job search requirements or need help reaching NYS Department of Labor agents about your claim, I used claimyr.com recently when I couldn't get through their phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Really helped me get connected to an actual person when I had questions about my weekly certification.
The unemployment system is just broken no matter what the rates are!! I've been dealing with NYS Department of Labor for months over an overpayment issue and they can't give me straight answers. These statistics don't mean anything when the actual system doesn't work properly.
The system is completely broken. I've been waiting 5 weeks and when I finally got through to someone they told me my employer contested my claim but nobody bothered to tell me! You have to be your own advocate because NYS Department of Labor won't keep you informed of anything.
Check your employer information in the system to see if there are any flags or notes. For a business closure, NYS Department of Labor should be able to verify that independently through state business records, which might actually speed up your claim once they do that verification. Keep filing your weekly claims even while it's under review - you can get backpay for those weeks once approved.
Javier Morales
ugh the same thing happened to my cousin except they said she quit when she was actually fired for no reason... like how do they even get this stuff wrong?? makes no sense
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Emma Anderson
Definitely appeal this! The NYS Department of Labor makes mistakes all the time with employer reporting. I work in HR and I've seen employers accidentally check the wrong box on forms or misunderstand what constitutes a layoff vs termination. Your documentation should clear this up easily at the hearing.
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Keisha Brown
•That's reassuring to hear from someone who works in HR. I was starting to panic that I'd never get my benefits.
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