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I had trouble getting through to NYS Department of Labor when I needed to check on my application status. Kept getting busy signals and disconnected calls. Someone on here mentioned using Claimyr to help get through to an actual agent - you can check out their site at claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up saving me a lot of frustration trying to reach someone.
same boat as you OP, lost my restaurant job in brooklyn last month and had no clue about any of this stuff. the my.ny.gov site is kinda confusing at first but you get used to it. make sure you have your social security card and previous employer info ready when you apply
Just to clarify - when people say 'unemployment NYC' they're usually just referring to filing for unemployment benefits while living in NYC. It's still the same NYS Department of Labor system. The benefit amount and rules are the same statewide, though job search requirements might vary slightly by region.
I had trouble reaching NYS Department of Labor when I was dealing with a similar situation last year. Kept getting disconnected during the long wait times. Someone here recommended using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made it so much easier to talk to someone about whether my situation would qualify as good cause before I made any decisions.
The whole system is basically employers pre-paying for the possibility that they might have to lay people off. It's required by law and the rates vary by industry and individual employer track records. So when you collect UI benefits, you're getting money that was already set aside for exactly this purpose.
Gianna Scott
The whole system is a joke honestly. 26 weeks goes by fast when you're actually trying to find decent work that pays what you used to make. And don't get me started on the job search requirements - you have to apply to 3 jobs per week and keep detailed records. It's exhausting on top of already being stressed about money.
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Alfredo Lugo
•I hear you on the stress. The job search requirement is real though - make sure you keep good records in case they audit your claim.
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Sydney Torres
just wanted to say good luck with everything! losing a job is never easy but at least you're planning ahead
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