Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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One thing they don't always tell you upfront is that you need to do job search activities to keep getting benefits. You have to log into the NYS Department of Labor system every week and record your job search efforts. I think it's at least 3 job contacts per week but check the current requirements. Also if you're having trouble getting through to the NYS Department of Labor by phone (which happens a lot), there's a service called Claimyr at claimyr.com that helps people reach agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling when I had questions about my claim status.
Good to know about the job search thing. How strict are they about that? Do they actually check?
Yes, they do audit job search logs randomly and if you can't provide documentation you could lose benefits or have to pay them back. Keep records of where you applied, when, and any responses you get.
honestly the whole system is such a pain... took me forever to get my first payment and then they put my claim under adjudication for like a month for no reason. but yeah file online ASAP and make sure all your info is exactly right or they'll delay everything
Same here with the delays! The adjudication process is the worst part.
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The official NYS Department of Labor application is only available through my.ny.gov - don't use any other websites claiming to help you apply as they might be scams. Make sure you're on the legitimate .gov site. After you submit your initial claim, you'll need to file weekly claims to continue receiving benefits.
How long does it usually take to hear back after you submit the application?
Initial determination letters are typically sent within 2-3 weeks, but it can take longer if your claim needs adjudication or if there are any issues with your employment history.
I had so much trouble reaching anyone at NYS Department of Labor when my application got stuck. Kept calling and either got busy signals or got disconnected after waiting on hold forever. Finally found this service called Claimyr that actually got me through to a real person at the unemployment office. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration.
That sounds helpful - did they charge you anything for it?
They do charge a fee but it was worth it for me since I couldn't get through any other way and needed to resolve an issue with my claim status.
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Just be careful because if you mess this up you could lose your SSI permanently. The system is designed to trip people up and once they find an excuse to cut you off they will. I've seen people lose everything trying to work while on disability.
That's not accurate. SSI has work incentives specifically to help people transition to employment. As long as you report your income properly, you won't lose SSI permanently just for working or collecting unemployment.
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I'm confused though - if I'm already paying unemployment taxes to NYS Department of Labor for my employees, why do I also have to pay federal? Seems like double taxation to me. And what happens if one of my employees files for unemployment benefits - does it come from the state fund or federal fund?
They serve different purposes. Your NYS Department of Labor taxes fund the actual unemployment benefits your employees receive. The federal FUTA tax funds the administrative costs of the unemployment system and provides loans to states when their unemployment funds run low. When your employee files a claim, the benefits come from the state fund that you've been paying into.
Just a heads up - if you're having trouble getting through to NYS Department of Labor for any employer-related questions, I discovered this service called Claimyr at claimyr.com that helps people actually reach agents by phone. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of being on hold when I needed to resolve an issue with my unemployment account last year.
Thanks for the tip! I've definitely struggled getting through to NYS Department of Labor in the past. Does it work for employer questions too or just for people filing claims?
It works for getting through to the general NYS Department of Labor phone lines, so it should help with employer questions too. The main thing is it handles the waiting and gets you connected to an actual person instead of dealing with busy signals.
GalaxyGuardian
I was in a similar situation last year when I got let go from a temp job. I had trouble getting through to NYS Department of Labor on the phone to ask about my eligibility - their lines are always busy. I ended up using this service called Claimyr (claimyr.com) that helps you actually reach a live agent. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. It was way easier than trying to call myself for hours. The agent was able to look at my work history and explain exactly what I qualified for.
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Sean O'Donnell
•Thanks! I might need to try that if I end up having to file. Did they charge you for using it?
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GalaxyGuardian
•Yeah there's a fee but it was worth it to actually talk to someone instead of getting hung up on constantly. Way less stressful than the regular phone system.
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Aisha Abdullah
Just file anyway if you lose your job. The worst they can say is no, and you might be surprised. I didn't think I qualified when I got laid off because I'd switched jobs a lot, but it turned out my wages from different employers all counted together. The NYS Department of Labor website has a benefits calculator you can try first too.
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Sean O'Donnell
•Good point, I'll definitely apply if it comes to that. Better to try than assume I don't qualify.
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