New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The NYS Department of Labor phone system is absolutely terrible if you need to talk to someone about your claim. I spent WEEKS trying to get through when my claim got stuck in adjudication. Finally used this service called Claimyr (claimyr.com) that calls for you and gets you connected to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration.

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interesting, never heard of that before. did it actually work or is it just another scam?

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No it's legit, they actually got me through to someone at NYS Department of Labor within a few hours. Way better than sitting on hold for 3+ hours just to get disconnected.

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Just be prepared for the whole process to take FOREVER. I filed in January and didn't get my first payment until March because they had to verify my employment. The NYS Department of Labor moves at a snail's pace and their customer service is basically non-existent.

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Mei Lin

THE WHOLE SYSTEM IS A MESS! They make us jump through hoops every week and then can't even pay us on time. I've been waiting since Monday for my payment and getting different answers every time I call. This is people's RENT money we're talking about!

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Same boat here, certified Sunday and still waiting. At least yours shows payment processed - mine just says 'claim under review' which is making me really nervous.

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If it says 'claim under review' that's different from a normal processing delay. You should check if there are any pending issues in your account that need to be resolved.

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The NYS Department of Labor unemployment system is so messed up honestly. They make you jump through hoops to get money you already earned and paid into. And don't even get me started on their job search requirements - you have to apply to 3 jobs every week and keep detailed logs or they'll cut you off. It's like they want to make it as difficult as possible.

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yeah the job search thing is annoying but at least you can do it online now

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Just want to add that if you do get fired and they claim it was for misconduct, you have the right to appeal their decision. The NYS Department of Labor will schedule a hearing where you can present your side of the story. Don't just accept a disqualification if you think it's unfair - appeal it within 30 days of getting the determination letter.

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Wait I'm confused... are you saying unemployment is supposed to make people NOT want to work? That doesn't make sense. Everyone I know on unemployment is desperately trying to find jobs. The benefits barely cover anything and there's all these requirements you have to meet.

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It's not that it makes people not want to work - it's that it can make people more selective about which jobs they're willing to take. Most economists agree this can actually be beneficial because it leads to better job matches and prevents desperate workers from accepting exploitative wages.

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The whole 'moral hazard' argument is mostly conservative BS if you ask me. I was on unemployment for 8 months during the recession and trust me, those benefits don't make life comfortable enough that anyone would choose to stay on them. The real issue is that there aren't enough good paying jobs, not that unemployment benefits are too generous.

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This. The maximum weekly benefit in NY is like $504 - nobody's living it up on that amount.

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The real consequence is how the system treats you like a criminal for needing help. Having to prove every week that you're actually looking for work, dealing with adjudication delays when there's some minor issue with your claim, getting threatened with overpayment notices... it's dehumanizing. And then they wonder why people get discouraged.

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I understand the frustration with the system, but the job search requirements exist for a reason. The key is understanding what NYS Department of Labor actually requires - 3 work search activities per week, and they can include more than just job applications. Networking events, career fairs, even informational interviews count toward your requirement.

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just want to add that if you do get a job offer while still on benefits make sure you understand how it affects your claim. i almost screwed up my last few weeks of benefits because i didn't report some part time work correctly

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