New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to clarify this stuff, I found this service called Claimyr that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when I was confused about my partial payments and got answers right away instead of being on hold forever. Check out claimyr.com - way easier than trying to call the regular number.

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Honestly anything is better than trying to get through their phone system. I've been hung up on so many times trying to ask simple questions about my claim.

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The whole partial credit system is actually pretty fair once you understand it. I've been working 2 days a week at my old job while collecting unemployment and it helps me stay afloat while I look for full-time work. Just keep track of all your earnings and report them accurately on your weekly certification.

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I had trouble getting through to NYS Department of Labor when I needed to check on my claim status after a similar situation. If you run into issues reaching them by phone, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Made the whole process so much easier when I needed to explain my job separation circumstances.

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Thanks for the suggestion! Hopefully I won't need it but good to know there are options if I can't get through.

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File immediately and don't overthink the terminology. Whether they called it fired, laid off, or restructuring, if you weren't terminated for misconduct (stealing, fighting, not showing up), you should qualify for benefits. The key is that you lost your job through no fault of your own.

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One thing to check - were you working under the table for any of that delivery work? Because if it wasn't properly reported as W-2 or 1099 income, NYS Department of Labor won't count it toward your benefit calculation. All your earnings need to be documented with proper tax reporting to qualify for the calculation.

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I got my benefits increased by $85 per week after I proved they missed wages from a seasonal job I had. Took about 3 weeks to get it corrected but they also paid me the difference retroactively for all the weeks I had already claimed. definitely worth pursuing if you think they made an error

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That's encouraging! Did you have to provide specific documentation or did they find the missing wages themselves once you pointed it out?

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The NYS Department of Labor phone system is impossible to get through to ask these questions directly. I spent weeks trying to reach someone about my specific situation. Finally used this service called claimyr.com that actually got me connected to an agent who could explain my eligibility. There's a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was way easier than trying to navigate the phone maze myself.

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Did that actually work? I've been calling for days with no luck. Getting so frustrated with the busy signals and disconnections.

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Yeah it worked great for me. They handle the calling and waiting, then connect you when an agent is available. Saved me so much time and stress.

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Just to add - even medical reasons can qualify in some cases. If you had to quit due to illness or caring for a family member, there are provisions for that too. The key is documenting everything properly when you file with NYS Department of Labor.

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I had trouble reaching NYS Department of Labor when I got laid off last year - kept getting disconnected after waiting on hold forever. Someone here recommended using Claimyr at claimyr.com to get through to an actual agent. They have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up being super helpful for getting my adjudication issues resolved quickly instead of waiting weeks.

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Thanks for the tip! I haven't tried calling yet but good to know there's a backup option if I run into problems.

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Just file ASAP and don't overthink it. Economic layoff = unemployment benefits. Period. NYS Department of Labor processes thousands of these cases and yours isn't unique or problematic.

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