Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had a nightmare trying to reach NYS Department of Labor when my claim got stuck in adjudication for this exact reason. Spent weeks calling and getting nowhere. Finally used a service called Claimyr (claimyr.com) that actually got me through to a real person who could explain what additional documentation they needed. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful than trying to navigate the phone system myself.
Never heard of that service but honestly anything is better than sitting on hold for hours just to get disconnected
The whole system is so confusing!! Like how are you supposed to be available for work if you're disabled? Makes no sense to me. But I guess if you were working before then maybe it's different?
It can be confusing, but the key distinction is between 'totally disabled' and 'disabled but able to work in some capacity.' SSDI allows for trial work periods and substantial gainful activity, which shows you can perform some work. That's what makes you potentially eligible for unemployment when that work ends.
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The whole payment system is a mess honestly. I've been waiting 3 weeks for my back pay and every time I call they give me a different excuse. The left hand doesn't know what the right hand is doing at NYS Department of Labor.
That's frustrating! Have you tried appealing if there's an issue with your claim? Sometimes payments get held up if there's an unresolved adjudication matter.
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The withholding rate for unemployment is usually 10% federal and I think around 4% for NY state, but this might not be enough if you have other income or if you're in a higher tax bracket. You can also make quarterly estimated payments if you think you'll owe more. I had to contact NYS Department of Labor customer service last year because my withholding seemed off - couldn't get through on the phone for weeks until I used claimyr.com. They have this video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Got through to an agent the same day and they helped me adjust my withholding rate.
Wait, there's a service that helps you get through to NYS Department of Labor? I've been trying to call them for two weeks about my withholding settings and keep getting disconnected.
Yeah exactly, that's why I tried it. You just put in your info and they call you back when they get an agent on the line. Way better than sitting on hold for hours.
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same boat here, behind on rent and credit cards maxed out. unemployment definitely pushes you toward poverty fast
Just to add some concrete numbers - according to recent data, the federal poverty level for a single person in 2025 is about $15,060 annually. At $320 per week, you're looking at about $16,640 per year if you collected for the full year, which is technically above the poverty line but still extremely difficult to live on, especially in high-cost areas. The gap between unemployment benefits and actual living wages is a real policy issue that affects thousands of NYS workers.
Camila Jordan
I had a really hard time getting through to anyone at NYS Department of Labor to even ask about this stuff. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me actually reach a live agent who could explain all the different benefit programs. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.
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Tyler Lefleur
•interesting, never heard of that service before. did it actually work for you?
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Camila Jordan
•Yeah it did! Got connected to an agent within like 20 minutes instead of calling for days. They were able to explain exactly which programs I qualified for and which ones I didn't.
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Madeline Blaze
Just want to add that even though you cant get unemployment for maternity leave, if you lose your job while pregnant (like layoffs or company closure) you CAN still get regular UI benefits as long as you're able to work. I was 6 months pregnant when I got laid off and NYS Department of Labor approved my claim no problem. The key is being able and available for work.
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