New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to clarify - when you file your initial claim, you'll select 'lack of work' as your separation reason. NYS Department of Labor categorizes job losses pretty broadly. Whether it's automation, plant closure, or just regular downsizing, it all falls under involuntary separation which qualifies you for benefits assuming you meet the other requirements.

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Perfect, that makes sense. I was worried there might be some special category I needed to know about.

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This reminds me of when the factory in my hometown closed down in 2019. Different situation but same outcome - a bunch of us suddenly unemployed. The NYS Department of Labor process was actually pretty straightforward once I figured out the website. Don't stress too much about the technical details of why you lost the job.

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The whole unemployment system is a joke anyway they give you money then want it back like its some kind of SCAM. I had to pay back $800 because supposedly I didnt do enough job searches even though I was looking every day!!

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That's frustrating but the job search requirements are pretty clear - you need to keep detailed logs

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Just went through this exact situation. The key is to gather all your documentation before you appeal. I had to pay back $1,400 but it turned out I actually did make a mistake with reporting some freelance work. If you truly reported everything correctly, you should be able to get the overpayment reversed. NYS Department of Labor makes mistakes too, but you need proof to challenge it.

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Make sure you're really clear about the timeline of events. I appealed mine and won because I could prove the employer changed their story between what they told NYS Department of Labor initially vs what they said later. Document everything and be very detailed about what actually happened on the day you were terminated.

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That's a great point - they definitely changed some details when HR talked to me vs what my supervisor said happened.

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just went thru this myself and won my appeal!! the key thing is dont let them intimidate you with legal language and stuff. stick to the facts of what really happened and explain why their decision was wrong. also get ready for a hearing because most appeals end up there anyway

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ugh trying to call the NYS Department of Labor is a nightmare no matter what time you call!! i've been trying for weeks to get through about my adjudication issue and either get busy signals or sit on hold for hours just to get disconnected. seriously considering paying for one of those services that calls for you at this point

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I actually used Claimyr for getting through to NYS Department of Labor when I had an overpayment issue that needed clarification. You just put in your info on claimyr.com and they call you back when they get an agent on the line. Saved me hours of frustration. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Definitely worth it when you actually need to talk to someone.

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Thanks for the tip! At this point I'm willing to try anything to get my claim sorted out.

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Just want to add that even though the online system is 24/7, if you run into any technical issues or error messages, you'll have to wait until business hours to get help. Learned that the hard way when my account got locked during a weekend filing session.

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same boat here!! my restaurant closed due to supply costs and they said I quit voluntarily??? makes no sense when the whole place shut down

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When you say supply chain issues caused the closure, are you sure it wasn't considered a temporary layoff initially? Sometimes companies file the wrong paperwork with NYS Department of Labor and it creates these classification problems. You might want to check what your former employer actually reported as the reason for separation.

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How would I find out what they reported? The closure was definitely permanent - they sold all the equipment and terminated the lease.

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