New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a mess honestly. They say 2-3 weeks but I've seen people wait months because of stupid technicalities. Make sure you have all your documentation ready and pray nothing gets flagged for review.

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Good luck! The waiting is the worst part but once it starts coming it's regular. Just stay on top of your weekly claims.

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I had such a hard time getting through to NYS Department of Labor to ask questions like this when I was on unemployment. If you need to talk to someone about your specific situation, I found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call.

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How much does something like that cost? I'm already struggling financially.

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It's worth checking out their site for details. For me it was worth it to actually get answers instead of getting hung up on constantly.

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Just remember you need to be actively looking for work the whole time and documenting it. NYS Department of Labor can audit your job search log at any time.

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wait what's the difference between an appeal and adjudication?? I thought adjudication was the appeal process

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Adjudication happens when NYS Department of Labor is investigating an issue with your claim before making their initial decision. An appeal comes after they've already made a decision and you disagree with it. Two separate processes.

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You can definitely represent yourself but make sure you understand what specific reason they gave for denying your claim. The appeal has to address that exact issue - like if they said you were fired for misconduct, you need to prove it wasn't misconduct or wasn't serious enough to disqualify you from benefits.

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THE WHOLE SYSTEM IS DESIGNED TO CONFUSE PEOPLE!! They make it so complicated on purpose so fewer people actually collect what they're owed. Seasonal, regular, partial - they have all these categories just to make it harder to navigate. I worked construction for 15 years and dealt with this seasonal BS every winter.

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Wait, so if I work at a beach club that's only open May through September, when I file in October would that automatically be considered seasonal unemployment? Or do I have to specify that somewhere in my application?

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NYS Department of Labor will classify it based on your employer's industry code and your work pattern. Beach clubs, seasonal resorts, and similar businesses are typically already flagged in their system. You don't need to do anything special when filing - they'll make the determination based on your employment history.

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One thing they don't always tell you upfront is that you need to do job search activities to keep getting benefits. You have to log into the NYS Department of Labor system every week and record your job search efforts. I think it's at least 3 job contacts per week but check the current requirements. Also if you're having trouble getting through to the NYS Department of Labor by phone (which happens a lot), there's a service called Claimyr at claimyr.com that helps people reach agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling when I had questions about my claim status.

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Good to know about the job search thing. How strict are they about that? Do they actually check?

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Yes, they do audit job search logs randomly and if you can't provide documentation you could lose benefits or have to pay them back. Keep records of where you applied, when, and any responses you get.

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honestly the whole system is such a pain... took me forever to get my first payment and then they put my claim under adjudication for like a month for no reason. but yeah file online ASAP and make sure all your info is exactly right or they'll delay everything

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Same here with the delays! The adjudication process is the worst part.

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