Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
One thing they don't always tell you upfront is that you need to do job search activities to keep getting benefits. You have to log into the NYS Department of Labor system every week and record your job search efforts. I think it's at least 3 job contacts per week but check the current requirements. Also if you're having trouble getting through to the NYS Department of Labor by phone (which happens a lot), there's a service called Claimyr at claimyr.com that helps people reach agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling when I had questions about my claim status.
Good to know about the job search thing. How strict are they about that? Do they actually check?
Yes, they do audit job search logs randomly and if you can't provide documentation you could lose benefits or have to pay them back. Keep records of where you applied, when, and any responses you get.
honestly the whole system is such a pain... took me forever to get my first payment and then they put my claim under adjudication for like a month for no reason. but yeah file online ASAP and make sure all your info is exactly right or they'll delay everything
Same here with the delays! The adjudication process is the worst part.
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If you're having trouble getting through to NYS Department of Labor to check on your adjudication status, I used a service called Claimyr that helped me reach an actual agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to call for weeks and they got me through to someone who could explain exactly what documentation the employer had submitted and what I needed to provide for my defense.
Thanks for the suggestion! I've been trying to call every day but can never get through. I'll definitely look into that.
The whole misconduct thing is so subjective it's ridiculous. I've seen people get denied for the most minor stuff while others who actually deserved to be fired somehow get approved. The system is a joke and employers know they can just claim misconduct for anything and make you jump through hoops to prove otherwise.
So true! My friend got denied because she was 'argumentative' with her boss but really she was just standing up for herself when he was being inappropriate.
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I had such a nightmare trying to get through to NYS Department of Labor to ask similar questions about my claim. Spent hours on hold just to get disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Totally worth it when you need actual answers instead of guessing about stuff like unemployment rates affecting benefits.
Interesting! I might check that out if I run into issues. The NYS Department of Labor phone system is definitely frustrating.
The unemployment rate when any president leaves office doesn't matter for your personal UI benefits lol. But yeah it was around 3.8% nationally when Biden left in January. In NY specifically it was probably similar. Your $420/week sounds about right depending on what you were making before. Just keep doing your weekly certifications and job searches.
Angelica Smith
Don't let the system intimidate you! I was terrified when I first filed but it's actually pretty straightforward once you get the hang of it. The unemployment claim process has these main steps: 1) File your initial claim with work history and reason for separation 2) Wait for determination letter 3) File weekly claims every week 4) Complete job search activities 5) Get paid if everything's approved. The NYS Department of Labor has improved their online system a lot since COVID so it's much more user-friendly now.
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Logan Greenburg
•lol 'user friendly' - clearly you haven't tried calling them lately. the phone system is a nightmare and half the time the website crashes when you're trying to file your weekly claim
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Charlotte Jones
To add to what others said - your unemployment claim also determines your weekly benefit amount based on your past earnings. The NYS Department of Labor looks at your wages from the last 18 months and calculates roughly half your average weekly wage, up to the maximum benefit amount. Right now in 2025 the max is around $530 per week. You can collect for up to 26 weeks typically, though this can vary based on economic conditions.
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Zachary Hughes
•Wait, they look at 18 months of wages? What if I only worked at this job for 6 months?
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Charlotte Jones
•They'll look at all your jobs during that base period. If you don't have enough work history, you might not qualify for regular unemployment benefits. There are specific earnings requirements you need to meet.
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