New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

THE SYSTEM IS SO BROKEN!!! They disqualify people for the stupidest reasons and never explain properly. I bet it's some technicality in how you answered one of the weekly questions. They're looking for any excuse to deny claims these days.

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yeah it's really frustrating but usually there is a real reason, just poorly communicated

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Check if you accidentally answered 'yes' to working or earning money when you didn't, or if you missed reporting some part-time work. Even small mistakes on weekly claims can trigger disqualifications. The good news is most of these can be fixed if you catch them early and provide the correct information.

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Wait I'm confused - I thought you needed to work full time for at least a year to get unemployment? My sister told me that but maybe she was wrong. I've been putting off applying because I only worked part time for 6 months before getting let go.

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That's a common misconception. There's no full-time requirement - it's based on your earnings during the base period, not whether you worked full or part time. As long as you earned enough wages and worked enough weeks, you can qualify for benefits.

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Just apply online through my.ny.gov - the system will tell you if you qualify based on your work history. Don't overthink it.

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The whole system is a mess now compared to before. They added all these 'improvements' but it just makes everything more confusing for people who actually need help. The old system wasn't perfect but at least you could understand what was happening with your claim.

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I feel this so much. My mom had to file in 2018 and it was straightforward. Now I'm trying to help my brother navigate it and there are like 5 different portals and none of them talk to each other properly.

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To answer your earlier question about the work search log - you keep it for your records but don't submit it weekly anymore unless specifically requested during an audit or review. The system tracks most of your job search activities automatically now through integrations with job boards.

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That's actually helpful to know. So I should still be documenting everything but I don't have to upload it every week? And where do I find these integrated job boards they're talking about?

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ugh the whole system is just designed to confuse people on purpose I swear. they make it as complicated as possible with all these abbreviations and forms. took me forever to figure out what half this stuff meant when I first filed

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I had the same experience trying to reach someone at NYS Department of Labor to explain all this. Spent hours on hold. Finally found this service called Claimyr (claimyr.com) that gets you through to actual agents faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped when I needed someone to walk me through what all the status codes meant.

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never heard of that but might be worth checking out, the phone system is impossible

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Just to add a few more common ones you might see: 'disqualification' means they denied your claim for some reason, 'overpayment' means they think you were paid too much and want money back, 'appeal' is how you challenge their decisions. The my.ny.gov website is where you manage everything online.

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ugh the whole unemployment system is such a pain but yeah you should apply. just prepare for lots of waiting and confusing rules. they make it so complicated on purpose i swear. but if you were laid off you definitely qualify so might as well get what you can

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Absolutely apply! Just remember you'll need to start looking for work immediately and keep a log of your job search activities. NYS requires you to make at least three work search contacts per week. The good news is online applications count, so it's not too hard to meet the requirement.

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