New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget about the Reemployment Services and Eligibility Assessment (RESEA) program if you get selected. It's mandatory but they provide personalized job search assistance and can connect you to additional resources. Also, if you're thinking about starting your own business, look into the Self-Employment Assistance Program - you can use your unemployment benefits to support yourself while getting a business off the ground.

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Self-employment assistance sounds interesting. Are there restrictions on what type of business you can start?

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You need to get approved for the program first and show a viable business plan. It's not available everywhere in NY but definitely worth asking about if you have a serious business idea.

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make sure ur keeping detailed records of everything!! job search log, any training you do, correspondence with employers. if they ever audit your claim you want to have everything documented

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Mei Lin

THE WHOLE SYSTEM IS A MESS! They make us jump through hoops every week and then can't even pay us on time. I've been waiting since Monday for my payment and getting different answers every time I call. This is people's RENT money we're talking about!

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Same boat here, certified Sunday and still waiting. At least yours shows payment processed - mine just says 'claim under review' which is making me really nervous.

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If it says 'claim under review' that's different from a normal processing delay. You should check if there are any pending issues in your account that need to be resolved.

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I had issues reaching NYS Department of Labor when my employer contested my claim and I needed to check the status. Regular phone lines were always busy. I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful when I could actually talk to someone about my adjudication.

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how much does something like that cost? sounds too good to be true

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It's worth checking out their site for current info. For me it was definitely worth it to avoid sitting on hold for hours just to get disconnected.

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The whole system is designed to make it hard for workers! Employers know they can slow down the process by contesting legitimate claims. Even if you eventually win, they've made you suffer for weeks without income. It's disgusting how they protect businesses over people who just lost their jobs.

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same thing happened to my friend, took 2 months to get approved

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The real consequence is how the system treats you like a criminal for needing help. Having to prove every week that you're actually looking for work, dealing with adjudication delays when there's some minor issue with your claim, getting threatened with overpayment notices... it's dehumanizing. And then they wonder why people get discouraged.

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I understand the frustration with the system, but the job search requirements exist for a reason. The key is understanding what NYS Department of Labor actually requires - 3 work search activities per week, and they can include more than just job applications. Networking events, career fairs, even informational interviews count toward your requirement.

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just want to add that if you do get a job offer while still on benefits make sure you understand how it affects your claim. i almost screwed up my last few weeks of benefits because i didn't report some part time work correctly

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Wait I'm confused about this too. I thought if you work any amount you have to start over completely? I've been avoiding taking any short term work because I was afraid of losing my benefits. How many weeks can you work before it resets everything?

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No, that's not correct. You report any work on your weekly claims and they adjust your benefits accordingly, but short-term work doesn't end your claim. You only need to reapply if your benefit year expires or you're off benefits for an extended period.

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The whole unemployment spell tracking is mostly for research purposes anyway. What matters for your benefits is your claim effective date and benefit year end date. As long as you're within your benefit year and have weeks remaining, temporary work won't disrupt your ongoing claim status.

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