Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
If you're having trouble getting through to NYS Department of Labor by phone, I had success using a service called Claimyr that gets you connected to actual agents without the endless hold times. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. I was stuck in phone hell for weeks trying to resolve an adjudication issue until someone here recommended it.
That sounds too good to be true honestly. How much does something like that cost?
I was skeptical too but it actually worked. I'd rather not get into pricing here but it was worth it to finally talk to someone who could explain why my claim was pending.
The NYS Department of Labor system is such a MESS. They close offices randomly, the website crashes constantly, and good luck ever reaching a human on the phone. How are people supposed to survive when the system designed to help us is completely broken?
I feel you on this. Been trying to get through about my job search requirements for two weeks now.
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This whole system is broken. Three weeks is nothing - I know people who waited 3+ months last year. NYS Department of Labor is understaffed and overloaded and they don't care about us regular people trying to survive.
I feel your frustration but that's not really helpful to someone asking for timeline expectations.
One thing that might help - make sure you're checking for any correspondence in your online account daily. Sometimes they request additional documents and if you miss the deadline, it can add weeks to your processing time. Also verify that your direct deposit information is correct so there are no delays when your benefits are approved.
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honestly the whole unemployment system is a joke. $504 max when rent alone costs more than that in most places. and they wonder why people struggle
Yeah I remember when I filed, I thought there would be different tiers or something. Turns out it's just the one formula and that's it. Make sure you file for the maximum number of weeks you're eligible for though - I think it's up to 26 weeks for regular UI.
Correct - maximum of 26 weeks for regular unemployment benefits in NY, assuming you have sufficient wage credits in your base period. The weekly amount stays the same throughout your claim period.
GalaxyGazer
I had issues reaching someone at the IRS about FUTA questions last year. Ended up using Claimyr to get through to an agent - they have a service for calling federal agencies too, not just the NYS Department of Labor. Check out claimyr.com, they have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of being on hold.
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Oliver Wagner
•How much does that cost? Seems like it might be worth it to avoid the phone tree nightmare.
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GalaxyGazer
•It's pretty reasonable considering the time you save. Much better than spending half a day trying to get through to a human.
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Natasha Kuznetsova
Just a heads up - make sure you're also staying current with your NYS Department of Labor quarterly reports and payments. They're completely separate from FUTA but if you fall behind on state unemployment taxes it can mess up your federal credit like someone mentioned above.
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