New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The withholding rate for unemployment is usually 10% federal and I think around 4% for NY state, but this might not be enough if you have other income or if you're in a higher tax bracket. You can also make quarterly estimated payments if you think you'll owe more. I had to contact NYS Department of Labor customer service last year because my withholding seemed off - couldn't get through on the phone for weeks until I used claimyr.com. They have this video demo at https://youtu.be/qyftW-mnTNI that shows exactly how it works. Got through to an agent the same day and they helped me adjust my withholding rate.

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Aria Park

Wait, there's a service that helps you get through to NYS Department of Labor? I've been trying to call them for two weeks about my withholding settings and keep getting disconnected.

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Yeah exactly, that's why I tried it. You just put in your info and they call you back when they get an agent on the line. Way better than sitting on hold for hours.

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Noah Ali

Just remember you can change your withholding election at any time through your my.ny.gov account if you need to adjust it based on your situation.

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The NYS Department of Labor payment schedule is such a mess. They say one thing and do another. I've had payments delayed for no reason multiple times and when you finally get someone on the phone they just give you generic answers about 'processing times' without actually looking at your specific case.

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seriously the whole system is broken, they make it so hard to get basic info about your own payments

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I get mine every Wednesday like clockwork but my friend gets hers on Thursdays even though we both certify on Sunday. I think it depends on your bank too.

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Same boat here - filed 3 weeks ago and still waiting for that first week payment. The whole system is SO SLOW it's ridiculous. How are people supposed to pay bills when everything takes forever???

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just keep filing weekly dont worry about it too much, mine came after like a month or something

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ugh the unemployment system is such a mess!! I got fired last year and it took FOREVER to get approved even though it was clearly not my fault. NYS Department of Labor makes you jump through so many hoops and the whole process is designed to discourage people from applying. But stick with it because you deserve those benefits if you paid into the system!

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That's so frustrating! How long did it end up taking for you to get your first payment?

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definitely file as soon as you lose your job! even if ur not sure you'll qualify, its better to apply and get denied than to miss out. the worst they can say is no

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I had a similar situation trying to reach NYS Department of Labor about my adjudication status after quitting. Couldn't get through on the phone for weeks. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent who explained the whole process. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped me understand what documentation I needed.

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How much does something like that cost? She's already stressed about money.

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It was worth it for me to get real answers instead of guessing. Better than sitting in limbo not knowing if my claim would be approved.

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The NYS Department of Labor system is SO broken when it comes to this stuff. They make you jump through hoops to prove you had good cause but employers can fire you for basically anything and you get benefits right away. Makes no sense.

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