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This reminds me of when my sister was trying to figure out her benefits after she got laid off from her teaching job. She was so stressed about whether she was getting the right amount, spent weeks researching different scenarios. Turns out the NYS Department of Labor calculation is what it is - there's really no gaming the system to get more than you're entitled to based on your work history.
If you're having trouble reaching NYS Department of Labor to clarify any of these issues, I found claimyr.com really helpful. They have a service that calls the unemployment office for you and gets you connected to an actual agent. There's even a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication limbo for weeks trying to call myself, but they got me through in like 20 minutes to resolve my eligibility question.
THE SYSTEM IS BROKEN!! Sorry but I've dealt with BOTH types of problems and NYS Department of Labor makes everything harder than it needs to be. They'll find reasons to deny your claim even when you clearly qualify, then their computer systems crash when you try to appeal. It's like they want people to give up and not collect benefits they're entitled to.
I had trouble getting through to NYS Department of Labor when I needed help with my claim status. Ended up using this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending hours on hold.
I've been waiting 3 weeks and still nothing!! Called the phone number like 50 times and can never get through to a real person. The whole system is broken if you ask me. My friend told me about this service called Claimyr (claimyr.com) that actually gets you through to NYS Department of Labor agents on the phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to actually talk to someone.
Malik Davis
this is one thing the system actually does right - keeping your info private. unlike everything else about unemployment that's a total mess lol
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Isabella Santos
I remember being super paranoid about this when I first filed. Turns out I was worried over nothing - nobody at my new job ever knew I had collected unemployment unless I told them. The records are definitely not something random people can access.
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