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I had such a hard time getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals and when I did get through, I'd get hung up on after waiting forever. Eventually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Was actually pretty straightforward and saved me hours of frustration trying to get answers about my adjudication.
Ugh the NYS Department of Labor system is such a nightmare. They make it impossible to reach anyone and then act like it's your fault when you can't figure out their confusing website. I've been dealing with them for months over an overpayment issue and still haven't gotten a straight answer from anyone.
DON'T TRUST THE SYSTEM!!! They'll find any excuse to deny your claim and make you jump through hoops. I was 'approved' then they suddenly said I owed them money back. The whole thing is designed to frustrate people into giving up. Document EVERYTHING because they will try to trip you up later.
this is happening EVERYWHERE now. my friend lost her accounting job to some software that does what took her 8 hours in like 30 minutes. at least UI benefits are still there for now but who knows how long that'll last if everyone's getting replaced
I tried calling NYS Department of Labor about this exact situation last month and could never get through to anyone! The phone system is impossible. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Cost me some money but was worth it to get my questions answered about partial claims instead of spending weeks trying to call myself.
How much did that cost? I'm already tight on money which is why I need the unemployment help in the first place.
The NYS Department of Labor system is so confusing! I thought unemployment was only for people who got fired or laid off too. Why don't they make this stuff clearer on their website? I've been in a similar situation with reduced hours but never knew I could apply.
Cass Green
I was struggling with getting through to anyone at NYS Department of Labor to ask similar questions about my claim status. Kept getting disconnected after waiting on hold forever. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to speak with someone directly about your specific situation.
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Finley Garrett
•How much does something like that cost? I'm already tight on money waiting for my claim to process...
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Cass Green
•I was worried about that too but it was totally worth it to finally get answers. Way better than spending hours trying to get through on my own.
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Madison Tipne
The whole system is so confusing! I've been filing claims for 6 weeks and still don't fully understand half the terminology they use. At least you're asking questions - I just guessed on most of mine at first.
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