New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to someone at NYS Department of Labor to ask about this same question last month. Spent literally hours on hold and kept getting disconnected. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Might be worth checking out if you need to talk to someone directly about your specific situation.

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did that actually work for you? i've been trying to call for weeks about my claim status

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Yeah it really did work. I was skeptical at first but I got through to an agent the same day and got my questions answered about benefit duration and my specific claim.

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this whole system is so confusing!! why cant they just put this basic information somewhere easy to find on the website? 26 weeks seems short when you think about how long it actually takes to find a decent job these days

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totally agree, job hunting takes forever now. at least we get something though

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I had trouble getting through to NYS Department of Labor when I had questions about this same thing last year. The phone lines are always busy and you get disconnected half the time. I ended up using this service called Claimyr (claimyr.com) that helped me actually reach a real agent to explain how the funding works. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand the whole system better.

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Thanks! I might check that out if I have more questions. The NYS Department of Labor website is confusing and I can never get through on the phone.

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The whole system is basically employers paying insurance premiums to cover potential unemployment claims. Think of it like car insurance - you pay premiums and hope you never need to use it, but it's there when you do. NYS Department of Labor collects these taxes from all covered employers and uses that fund to pay benefits to eligible claimants.

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The tax thing with unemployment is such BS. Like we're already struggling financially and then they want to tax the measly benefits too. I had to pay back like $600 when I did my taxes because I didn't know about the withholding option.

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totally agree, seems backwards to tax money that's supposed to help people get back on their feet

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One more thing - make sure the amount on your 1099-G matches what you actually received. Sometimes there are errors and you don't want to pay taxes on money you never got. Keep your records from NYS Department of Labor showing your weekly payment amounts to verify everything adds up correctly.

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If you're having trouble reaching someone at NYS Department of Labor to discuss your case, I had good luck using Claimyr (claimyr.com) to get through to an actual agent. They handle the calling and waiting for you, which saved me hours of being on hold. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for getting clarification on my disqualification before I filed my appeal.

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Thanks, I'll check that out. I've been trying to call for days but can never get through.

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same thing happened to my friend except it turned out she accidentally said something wrong when she filed that made it sound like she quit voluntarily. The good news is that if you have proof you were laid off the appeal process usually works in your favor. just make sure you meet that 30 day deadline!

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I had trouble reaching NYS Department of Labor when my claim was under review. Kept getting busy signals and long hold times. Found this service called Claimyr (claimyr.com) that actually got me through to an agent in like 10 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Really helped me get answers about my denial and how to appeal it properly.

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Never heard of that before. Did they charge you anything or ask for personal info?

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No personal info needed, just helps you get through the phone system faster. Worth it when you can't reach anyone the normal way.

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Just apply already! You're overthinking this. The NYS Department of Labor will tell you yes or no and you can appeal if needed. I got approved even though my old boss was being a total jerk about why I was fired.

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