New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Luca Ferrari

How do I speak to a representative at NYS Department of Labor unemployment office?

I've been trying to get through to someone at NYS Department of Labor for two weeks now about my claim status and I'm going crazy. Every time I call the main number I either get disconnected after waiting on hold for an hour or the system hangs up on me. My weekly claim certification is showing some kind of error and I can't figure out what's wrong. I tried the online chat but it just gives me automated responses that don't help. Does anyone know the best time to call or if there's a different number that actually works? I'm worried my benefits are going to get messed up if I can't talk to someone soon.

The WHOLE SYSTEM is broken!! I've been waiting 3 months for them to process my appeal and every time I call they say there's nothing they can do. Meanwhile I'm behind on rent because they disqualified me for something that wasn't even my fault. NYS Department of Labor is the worst run agency in the state.

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feel you on this, the appeals process is a nightmare

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For your specific error with weekly claim certification, you might need to speak to someone in the adjudication unit rather than general customer service. They handle issues with claim processing and can usually see what's causing the error in your account. When you do get through, ask to be transferred to adjudication if the first person can't help.

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That's really helpful! I didn't know there were different departments. I'll try asking for adjudication specifically when I call tomorrow.

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Alice Pierce

How long can unemployment be collected in NY - confused about benefit duration limits

I'm getting close to week 20 of collecting unemployment benefits and starting to panic about what happens next. My cousin told me there's a limit but I can't find clear info on the NYS Department of Labor website about exactly how long you can collect. I've been laid off since August and still haven't found anything in my field. Does anyone know the actual time limit for regular unemployment benefits? And what happens if you run out before finding work?

THE WHOLE SYSTEM IS DESIGNED TO CUT PEOPLE OFF! They don't want you to know your rights or how to extend benefits. 26 weeks isn't enough when there's no decent jobs out there. I've been fighting with NYS Department of Labor for months about my case.

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I understand the frustration, but there are legitimate ways to get help navigating the system. The rules exist for a reason, even if they're not always explained clearly.

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Here's what you need to know about the 26-week limit: It's calculated from when you first started receiving benefits, not from when you filed. So if there was any delay in processing your claim, those weeks still count toward your 26. Also, if you work part-time while collecting, those weeks still count toward your limit even if you're getting reduced benefits. Make sure you understand exactly where you are in your benefit year.

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That's really helpful - I didn't realize the processing delay still counted against my 26 weeks. That explains why I'm closer than I thought.

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Aidan Percy

When is an employee eligible for unemployment benefits through NYS Department of Labor?

I've been working for my company for about 8 months now and I'm worried they might be laying people off soon. I've never applied for unemployment before and honestly have no idea what the requirements are. When exactly does someone become eligible for unemployment benefits? Do you have to work a certain amount of time first? What if you get fired vs laid off - does that matter? I'm trying to understand this before I potentially need it.

Also remember you have to file your weekly claims every week and do job searches! NYS Department of Labor requires 3 job search activities per week. Keep detailed records because they do audits sometimes.

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just make sure you apply right away if you do lose your job, there's a waiting week and it takes time to process everything

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Avery Flores

What is unemployment compensation exactly? Need basic explanation of NYS Department of Labor benefits

I just lost my job last week and everyone keeps telling me to file for unemployment compensation but I honestly don't really understand what it is or how it works. Is this something the NYS Department of Labor handles? What exactly am I applying for and how much money are we talking about? I've never been unemployed before so this is all new to me. Can someone explain the basics?

Also keep in mind unemployment compensation is taxable income so you might want to have taxes withheld or you'll owe at the end of the year. The NYS Department of Labor gives you the option when you set up your claim.

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ugh the whole system is such a nightmare, took me 2 months to get my first payment and by then i was already behind on rent

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Oh no that's exactly what I'm worried about! How did you manage during those 2 months?

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Mateo Warren

NYS Department of Labor unemployment tax - why do I have to pay unemployment tax as an employee?

I just started a new job and noticed they're taking unemployment tax out of my paycheck. I thought unemployment insurance was something employers paid, not employees? My boss said it's required by NYS Department of Labor but I'm confused about why I have to pay into a system I might never use. Can someone explain what this unemployment tax is for and if it's actually mandatory? I'm making $18/hour if that matters.

yeah its mandatory cant get out of it. been paying unemployment tax for 15 years and never used it but whatever

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Think of it like car insurance - you hope you never need it but you're glad it's there if something happens. The unemployment tax you pay helps fund benefits that could be a lifeline if you ever lose your job unexpectedly.

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