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Oh god this is giving me anxiety - what if they ask for documentation about the childcare issues? What if my employer lies about what happened? What if they say it was misconduct when it really wasn't??
This reminds me of when my sister was trying to figure out her benefits after she got laid off from her teaching job. She was so stressed about whether she was getting the right amount, spent weeks researching different scenarios. Turns out the NYS Department of Labor calculation is what it is - there's really no gaming the system to get more than you're entitled to based on your work history.
I've been trying to get through to NYS Department of Labor for weeks about my benefit calculation because I think they made an error. Their phone lines are always busy and the callback system never works. Has anyone found a way to actually talk to a real person there?
I had the same problem until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by handling the calling for you. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last month and finally got my benefit rate issue resolved after weeks of trying on my own.
The whole system is a joke honestly. I qualified for the maximum $504 but they reduced it to $380 because of some mysterious calculation error that nobody can explain to me. Been fighting this for months.
I had trouble getting through to NYS Department of Labor when I needed help with my claim status. Ended up using this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending hours on hold.
Brooklyn Knight
If you're having trouble reaching NYS Department of Labor to clarify any of these issues, I found claimyr.com really helpful. They have a service that calls the unemployment office for you and gets you connected to an actual agent. There's even a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication limbo for weeks trying to call myself, but they got me through in like 20 minutes to resolve my eligibility question.
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Owen Devar
•Never heard of that service but honestly anything is better than sitting on hold for 3 hours just to get disconnected
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Daniel Rivera
THE SYSTEM IS BROKEN!! Sorry but I've dealt with BOTH types of problems and NYS Department of Labor makes everything harder than it needs to be. They'll find reasons to deny your claim even when you clearly qualify, then their computer systems crash when you try to appeal. It's like they want people to give up and not collect benefits they're entitled to.
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Sophie Footman
•I feel you on this - the whole process seems designed to discourage people from actually getting help
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